/// <summary>
/// 从缓存中获得人工客服一天中开始时间
/// </summary>
/// <param name="reset">是否重置</param>
/// <returns>开始时间列表</returns>
/// Author:fredjiang
/// Created:2016-02-23
public static List <string> GetCustomerServiceStartTime(bool reset)
{
lock (LockCustomerServiceConfigCache)
{
string key = "customer_service_start_time";
List <string> list = new List <string>();
if (DataCacheCommon.GetCacheValue(key) == null || reset)
{
list = XmlTools.GetCustomerServiceStartTime();
if (list.Count > 0)
{
DataCacheCommon.SaveCacheValue(key, list, 30);
}
}
else
{
list = (List <string>)DataCacheCommon.GetCacheValue(key);
}
return(list);
}
}
/// <summary>
/// 从缓存中获得人工客服一周中服务的天
/// </summary>
/// <param name="reset">是否重置</param>
/// <returns>周的天列表</returns>
/// Author:fredjiang
/// Created:2016-02-23
public static List <int> GetCustomerServiceWeekDay(bool reset)
{
lock (LockCustomerServiceConfigCache)
{
string key = "customer_service_week_day";
List <int> list = new List <int>();
if (DataCacheCommon.GetCacheValue(key) == null || reset)
{
list = XmlTools.GetCustomerServiceWeekDay();
if (list.Count > 0)
{
DataCacheCommon.SaveCacheValue(key, list, 30);
}
}
else
{
list = (List <int>)DataCacheCommon.GetCacheValue(key);
}
return(list);
}
}
/// <summary>
/// 从缓存中获得人工客服聊天空闲时间
/// </summary>
/// <param name="reset">是否重置</param>
/// <returns>空闲时间(分钟)</returns>
/// Author:fredjiang
/// Created:2016-02-23
public static int GetCustomerServiceWaitingTime(bool reset)
{
lock (LockCustomerServiceConfigCache)
{
string key = "customer_service_waiting_time";
int result = 0;
if (DataCacheCommon.GetCacheValue(key) == null || reset)
{
result = XmlTools.GetCustomerServiceWaitingTime();
if (result <= 0)
{
result = 5;
}
DataCacheCommon.SaveCacheValue(key, result, 30);
}
else
{
result = (int)DataCacheCommon.GetCacheValue(key);
}
return(result);
}
}
