public string CreateCase()
{
string siteIDNum = CreateSite();
Contact contact = CreateContact(siteIDNum);
CreateCaseSetupWS setup = new CreateCaseSetupWS(siteIDNum, contact.FirstName, contact.LastName, contact.Phone);
setup.Title = "Test" + DateTime.Now.GetHashCode().ToString();
return supportWS.CreateCase(setup).IDNum;
}
private void CreateNewCase()
{
this.EnsureChildControls();
try
{
EnableValidators();
Page.Validate();
if( Page.IsValid )
{
// Create new Support Toolkit web service client
SupportToolkitWS supportWS = new SupportToolkitWS( Global.ClarifySessWS );
// Create setup object for creating a case
CreateCaseSetupWS setup = new CreateCaseSetupWS(
siteID.Text, firstName.Text, lastName.Text, phoneNumber.Text );
// Set additional information
setup.CaseType = caseType.SelectedValue;
setup.PhoneLogNotes = phoneLog.Text;
setup.Title = title.Text;
// Invoke web service to create case
ToolkitResultProtocol result = supportWS.CreateCase( setup );
// Show result ID
this.messageLabel.Text = String.Format("<b>Case {0} created successfully.</b>", result.IDNum);
ClearEntryFields();
// Fire event to let the Page know that the DataGrid need to be rebinded so that our new case will appear there.
this.OnCaseCreated(EventArgs.Empty);
}
}
catch(SoapException ex)
{
string message = ex.Detail.InnerText.Trim().Length > 0 ? ex.Detail.InnerText.Trim() : ex.Message;
this.messageLabel.Text += String.Format("<b>Error adding case.</b><br/>{0}", message.Replace("\n","<br/>") );
}
}
public Protocol.ToolkitResultProtocol CreateCase(CreateCaseSetupWS setupParam)
{
return toolkitProtocol.CreateCase( setupParam.ToProtocol() );
}
