public bool AgentLogOff(ReconCOM rc, string userName)
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...begin....");
bool flag = false;
try
{
//int iRet = rc.T_AgentLogOff(userName, userName);
//add by lihf 2014-2-18
int iRet = rc.T_AgentLogOff(userName, LoginUser.AgentNum);
if (iRet == (int)enErrorCode.E_SUCCESS)
{
flag = true;
//退出后，删除状态临时表记录
SqlTool tool = new SqlTool();
if (!tool.DeleteAgentState2DB())
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...坐席退出时删除状态临时表记录失败....");
}
else
{
//Loger.Log4Net.Info("[CarolHelper]AgentLogOff...坐席退出时删除状态临时表记录成功....");
//记录坐席退出状态时间
DateTime tdate = tool.GetCurrentTime();//DateTime.Now;
//测试发现退出状态，在西门子事件里，会处理。所以注释掉
//int ival = tool.InsertAgentStateDetail2DB(1, 0, -2, tdate, tdate);
//Loger.Log4Net.Info("[CarolHelper]AgentLogOff...坐席退出时ival....IS:" + ival);
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...坐席退出时LoginOnOid....IS:" + LoginUser.LoginOnOid);
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...坐席退出时tool.GetCurrentTime()....IS:" + tdate.ToString("yyyy-MM-dd HH:mm:ss"));
if (LoginUser.LoginOnOid != null)
{
tool.UpdateStateDetail2DB(Convert.ToInt32(LoginUser.LoginOnOid), tdate);
}
}
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...退出成功....");
}
else
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...退出失败....iRet=" + iRet);
}
}
catch (Exception ex)
{
flag = false;
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...errorMessage is:" + ex.Message);
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...errorSource is:" + ex.Source);
Loger.Log4Net.Info("[CarolHelper]AgentLogOff...errorStackTrace is:" + ex.StackTrace);
}
return(flag);
}
public int AgentLogOn(ReconCOM rc, string userName, string userID)
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...begin....");
int iRet = 0;
try
{
//iRet = rc.T_AgentLogOn(userName, userName, userName, 0);
//add by lihf 2014-2-18
iRet = rc.T_AgentLogOn(userName, LoginUser.AgentNum, LoginUser.AgentNum, 0);
if (iRet == (int)enErrorCode.E_SUCCESS)
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录成功....");
//登录成功后，插入状态到临时表
SqlTool tool = new SqlTool();
DateTime tdate = DateTime.Now;
//登录后，首先进入置忙
if (tool.InsertAgentState2DB(4, 0, -2, 0, tdate))
{
//tool.InsertAgentStateDetail2DB(2, 0, -2, tdate, tdate);
string msg = "";
msg = tool.UpdateLoginOffTime(LoginUser.UserID.ToString(), tdate);
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...更新退出时间...." + msg);
LoginUser.LoginOnOid = tool.InsertAgentStateDetail2DB(2, 0, -2, tdate, tdate);
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录状态LoginOnOid....is:" + LoginUser.LoginOnOid);
}
else
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录成功后，插入状态到临时表失败.....");
}
}
else
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...notE_SUCCESS,iRet is:" + iRet);
}
}
catch (Exception ex)
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录失败....");
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...errorMessage...is:" + ex.Message);
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...errorSource...is:" + ex.Source);
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...errorStackTrace...is:" + ex.StackTrace);
}
return(iRet);;
}
public bool AgentLogOn(ReconCOM rc, string userName)
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...begin222....");
bool flag = false;
try
{
//int iRet = rc.T_AgentLogOn(userName, userName, userName, 0);
//add by lihf 2014-2-18
int iRet = rc.T_AgentLogOn(userName, LoginUser.AgentNum, LoginUser.AgentNum, 0);
if (iRet == (int)enErrorCode.E_SUCCESS)
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录成功....");
flag = true;
//登录成功后，插入状态到临时表
SqlTool tool = new SqlTool();
DateTime tdate = DateTime.Now;
//登录后，首先进入置忙
if (tool.InsertAgentState2DB(4, 0, -2, 0, tdate))
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...置忙状态插入成功....");
string msg = "";
msg = tool.UpdateLoginOffTime(LoginUser.UserID.ToString(), tdate);
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...更新退出时间...." + msg);
LoginUser.LoginOnOid = tool.InsertAgentStateDetail2DB(2, 0, -2, tdate, tdate);
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录状态LoginOnOid....is:" + LoginUser.LoginOnOid);
}
else
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...登录成功后，插入状态到临时表失败.....");
}
}
else
{
Loger.Log4Net.Info("[CarolHelper]AgentLogOn...notE_SUCCESS,iRet is:" + iRet);
}
}
catch (Exception)
{
flag = false;
}
return(flag);
}
private void btnLogin_Click(object sender, EventArgs e)
{
Loger.Log4Net.Info("[Login]btnLogin_Click begin...");
try
{
string organizationService = ConfigurationManager.AppSettings["OrganizationService"];
IOrganizationService service = (IOrganizationService)Activator.GetObject(typeof(IOrganizationService),
organizationService);
string userName = txtUserName.Text.Trim();
string domainAccount = txtDomainAccount.Text.Trim();
string password = txtPwd.Text.Trim();
Loger.Log4Net.Info("[Login]btnLogin_Click service.Login(domainAccount, password) begin...");
LoginResult loginResult = service.Login(domainAccount, password);
if (loginResult == LoginResult.Success)
{
LoginUser.DomainAccount = domainAccount;
LoginUser.Password = password;
Employee eModel = service.GetEmployeeByDomainAccount(domainAccount);
if (eModel != null)
{
SqlTool tool = new SqlTool();
//LoginUser.AgentID = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetUserIDByNameDomainAccount("lihefeng");
LoginUser.UserID = tool.GetUserIDByNameDomainAccount(domainAccount);
LoginUser.EmployeeID = eModel.EmployeeID;
LoginUser.Department = eModel.Department;
LoginUser.TrueName = eModel.CnName;
LoginUser.ExtensionNum = userName;
//LoginUser.GroupName = tool.GetUserGroupNamesStr(Convert.ToInt32(LoginUser.AgentID));
string str = tool.GetBGNameAndOutNum(Convert.ToInt32(LoginUser.UserID));
if (!string.IsNullOrEmpty(str))
{
string[] strArray = str.Split(',');
LoginUser.BGID = strArray[0];
LoginUser.GroupName = strArray[1];
LoginUser.OutNum = strArray[2];
if (string.IsNullOrEmpty(strArray[3]))
{
MessageBox.Show("坐席工号未设置,请联系管理员！");
Loger.Log4Net.Info("[Login]坐席登录 坐席工号未设置 AgentID is:" + LoginUser.UserID + "！");
return;
}
else
{
LoginUser.AgentNum = strArray[3];
}
}
else
{
Loger.Log4Net.Info("[Login]btnLogin_Click...AgentID is:" + LoginUser.UserID + ",所属业务组为空！");
}
Loger.Log4Net.Info("[Login]坐席登录...AgentID is:" + LoginUser.UserID + ",AgentNum is:" + LoginUser.AgentNum + ",GroupName is:" + LoginUser.GroupName);
}
//DomainAccount = domainAccount;
//Password = password;
}
else
{
MessageBox.Show("密码错误,请联系管理域帐号的网管！");
return;
}
if (string.IsNullOrEmpty(userName))
{
MessageBox.Show("请输入坐席分机号码！");
}
else
{
Loger.Log4Net.Info("[Login]btnLogin_Click CarolHelper.Instance.Login begin...");
int r = CarolHelper.Instance.Login(Program.rc, userName, true);
if (r == (int)enErrorCode.E_SUCCESS)
{
SaveLoginInfoToLocalXML(userName, domainAccount);
//LoginUser.ExtensionNum = userName;
Loger.Log4Net.Info("[Login]btnLogin_Click LoginUser.ExtensionNum is:" + LoginUser.ExtensionNum + ",LoginUser.UserID is:" + LoginUser.EmployeeID);
this.Hide();
Main main = new Main();
main.Show();
}
else if (r == (int)enErrorCode.E_TSV_REJECT)
{
Loger.Log4Net.Info("[Login]btnLogin_Click CarolHelper.Instance.Login is enErrorCode.E_TSV_REJECT...");
if (IsForceLogin)
{
Loger.Log4Net.Info("[Login]btnLogin_Click CarolHelper.Instance.Login 坐席分机强制登录开始...");
CarolHelper.Instance.Clear(Program.rc, userName);
r = CarolHelper.Instance.Login(Program.rc, userName, true);
if (r == (int)enErrorCode.E_SUCCESS)
{
Loger.Log4Net.Info("[Login]btnLogin_Click CarolHelper.Instance.Login 坐席分机登录成功...");
SaveLoginInfoToLocalXML(userName, domainAccount);
LoginUser.ExtensionNum = userName;
this.Hide();
Main main = new Main();
main.Show();
}
else
{
Loger.Log4Net.Info("[Login]btnLogin_Click CarolHelper.Instance.Login 坐席分机强制登录失败..." + r);
}
}
else
{
Loger.Log4Net.Info("[Login]btnLogin_Click CarolHelper.Instance.Login 坐席分机已登录，不能重复登录...");
MessageBox.Show("坐席分机已登录，不能重复登录");
}
}
//else if (r == (int)enErrorCode.E_TSV_REJECT)
//{
// //MessageBox.Show("坐席分机已登录，不能重复登录");
// CarolHelper.Instance.Clear(Program.rc, userName);
// r = CarolHelper.Instance.Login(Program.rc, userName, true);
// if (r == (int)enErrorCode.E_SUCCESS)
// {
// SaveLoginUserNameToLocalXML(userName);
// UserName = userName;
// this.Hide();
// Main main = new Main();
// main.Show();
// }
//}
else if (r == -1)
{
MessageBox.Show("宇高录音登录失败");
//CarolHelper.Instance.Clear(Program.rc, userName);
}
}
this.txtUserName.Focus();
}
catch (Exception ex)
{
Loger.Log4Net.Info("[Login]btnLogin_Click errorMessage is:" + ex.Message);
Loger.Log4Net.Info("[Login]btnLogin_Click errorSource is:" + ex.Source);
Loger.Log4Net.Info("[Login]btnLogin_Click errorStackTrace is:" + ex.StackTrace);
}
}