/* This method calls
* CS_SERVICEREQUEST_PUB_Service : GET_SRINFO_BYCONTACT
* Called by SRlistVirtualTable GetRows() to display Service Requests for a contact
*/
public ServiceRequest[] LookupSRbyContactPartyID(decimal contact_id, int _logIncidentId = 0, int _logContactId = 0)
{
string request = "";
string response = "";
string logMessage, logNote;
if (String.IsNullOrWhiteSpace(SRLookupURL) || String.IsNullOrWhiteSpace(SRServiceUsername) || String.IsNullOrWhiteSpace(SRServicePassword))
{
throw new Exception("Provider's InitForSR not run.");
}
SR.CS_SERVICEREQUEST_PUB_Service client = EBSProxyFactory.GetSRServiceInstance(SRLookupURL, SRServiceUsername, SRServicePassword, SRServiceTimeout);
SR.InputParameters1 ip = new SR.InputParameters1();
ip.P_API_VERSION = 1;
ip.P_API_VERSIONSpecified = true;
ip.P_CONTACT = contact_id;
ip.P_CONTACTSpecified = true;
ip.P_COMMIT = "T";
ip.P_INIT_MSG_LIST = "T";
SR.OutputParameters1 op = null;
Stopwatch stopwatch = new Stopwatch();
try
{
request = serializer.Serialize(ip);
logMessage = "Request of getting SRs by contactId (GET_SRINFO_BYCONTACT). ";
logNote = "Request Payload: " + request;
log.DebugLog(_logIncidentId, _logContactId, logMessage, logNote);
// call the web service, catch the exception right away
stopwatch.Start();
op = client.GET_SRINFO_BYCONTACT(ip);
stopwatch.Stop();
response = serializer.Serialize(op);
}
catch (Exception ex)
{
handleEBSException(ex, "GET_SRINFO_BYCONTACT", _logIncidentId, _logContactId);
// will throw the new exception (either timeout or error communicating ...)
// b/c caller SRlistVirtualTable GetRows expect reportRows, so need to throw it to show the msg box
throw;
}
if (op.X_RETURN_STATUS == "S")
{
logMessage = "Response of getting SRs by contactId (GET_SRINFO_BYCONTACT). ";
logNote = "Response Payload: " + response;
log.DebugLog(_logIncidentId, _logContactId, logMessage, logNote, (int)stopwatch.ElapsedMilliseconds);
}
else
{
logMessage = "Response of getting SRs by contactId (GET_SRINFO_BYCONTACT) (Failure). " + op.X_MSG_DATA;
logNote = "Response Payload: " + response;
log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote);
}
ServiceRequest[] retvals = new ServiceRequest[op.X_SR_DET_TBL.Length];
int i = 0;
foreach (SR.APPSCS_SERVICEREQUESX230189X17X6 sr in op.X_SR_DET_TBL)
{
// sr.EXTATTRIBUTE15 is Rnow IncidentID
if (sr.EXTATTRIBUTE15 == null || sr.EXTATTRIBUTE15 == "")
{
ServiceRequest req = new ServiceRequest();
req.RequestID = sr.INCIDENT_ID;
req.RequestNumber = sr.INCIDENT_NUMBER;
req.StatusID = sr.INCIDENT_STATUS_ID;
req.Status = sr.INCIDENT_STATUS;
req.SeverityID = sr.INCIDENT_SEVERITY_ID;
req.Severity = sr.INCIDENT_SEVERITY;
req.RequestTypeID = sr.INCIDENT_TYPE_ID;
req.RequestType = sr.INCIDENT_TYPE;
req.Summary = sr.SUMMARY;
req.RequestDate = (DateTime)sr.CREATION_DATE;
retvals[i] = req;
i++;
}
}
return retvals;
}
/// <remarks/>
public void GET_SRINFO_BYCONTACTAsync(InputParameters1 InputParameters) {
this.GET_SRINFO_BYCONTACTAsync(InputParameters, null);
}
/// <remarks/>
public void GET_SRINFO_BYCONTACTAsync(InputParameters1 InputParameters, object userState) {
if ((this.GET_SRINFO_BYCONTACTOperationCompleted == null)) {
this.GET_SRINFO_BYCONTACTOperationCompleted = new System.Threading.SendOrPostCallback(this.OnGET_SRINFO_BYCONTACTOperationCompleted);
}
this.InvokeAsync("GET_SRINFO_BYCONTACT", new object[] {
InputParameters}, this.GET_SRINFO_BYCONTACTOperationCompleted, userState);
}
/// <remarks/>
public System.IAsyncResult BeginGET_SRINFO_BYCONTACT(InputParameters1 InputParameters, System.AsyncCallback callback, object asyncState) {
return this.BeginInvoke("GET_SRINFO_BYCONTACT", new object[] {
InputParameters}, callback, asyncState);
}
