protected void Button1_Click(object sender, EventArgs e)
{
// Note: Please enable SOAP/REST services in your SNow dev instance table(s), Also,
// Go to system web services --> properties -> enable the 3rd option from the bottom.(This property sets the elementFormDefault attribute of the embedded XML schema to the value of unqualified)
ServiceNowSoapClient client = new ServiceNowSoapClient();
client.ClientCredentials.UserName.UserName = "******"; // makhan8 have SOAP role in SNow.
client.ClientCredentials.UserName.Password = "******";
insert newRecord = new insert();
insertResponse insertResponse = new insertResponse();
newRecord.first_name = "Jackson";
newRecord.last_name = "Chris";
newRecord.phone_number = "911-911-9999";
//newRecord.number = "CUS3048232";
try
{
insertResponse = client.insert(newRecord);
TextBox1.Text = insertResponse.sys_id;
}
catch (Exception ex)
{
TextBox1.Text = ex.Message;
}
finally { client.Close(); }
}
/// <summary>
/// This function creates a new incident in ServiceNOW
/// </summary>
/// <param name="Credential">A credential object that gets passed to the soap client for authentication</param>
/// <param name="Incident">An insert object that contains the data to be inserted into ServiceNOW</param>
/// <returns>An insertResponse object containing data returned from ServiceNOW</returns>
public static insertResponse NewIncident(NetworkCredential Credential, insert Incident, string ServiceNowUrl)
{
try
{
string userName = Credential.UserName;
string userPass = Credential.Password;
ServiceNowSoapClient client = soapClient(userName, userPass, ServiceNowUrl);
insertResponse response = new insertResponse();
response = client.insert(Incident);
return(response);
}
catch (Exception ex)
{
throw ex;
}
}
/// <summary>
/// This function creates a new incident in ServiceNOW
/// </summary>
/// <param name="Credential">A credential object that gets passed to the soap client for authentication</param>
/// <param name="Incident">An insert object that contains the data to be inserted into ServiceNOW</param>
/// <returns>An insertResponse object containing data returned from ServiceNOW</returns>
public static insertResponse NewIncident(NetworkCredential Credential, insert Incident, string ServiceNowUrl)
{
try
{
string userName = Credential.UserName;
string userPass = Credential.Password;
ServiceNowSoapClient client = soapClient(userName, userPass, ServiceNowUrl);
insertResponse response = new insertResponse();
response = client.insert(Incident);
return response;
}
catch (Exception ex)
{
throw ex;
}
}
/// <summary>
/// This function inserts a server into the ServiceNow CI Database
/// </summary>
/// <param name="Credential">A NetworkCredential object that gets passed to the soap client for authentication</param>
/// <param name="Server">An insert object that contains the data to be inserted into ServiceNOW</param>
/// <returns>An insertResponse object containing data returned from ServiceNOW</returns>
public static insertResponse NewServer(NetworkCredential Credential, insert Server, string ServiceNowUrl)
{
try
{
string userName = Credential.UserName;
string userPass = Credential.Password;
ServiceNowSoapClient client = soapClient(userName, userPass, ServiceNowUrl);
insertResponse response = new insertResponse();
if (!(itemExist(client, Server.name)))
{
response = client.insert(Server);
}
return response;
}
catch (Exception ex)
{
throw ex;
}
}
/// <summary>
/// This function inserts a server into the ServiceNow CI Database
/// </summary>
/// <param name="Credential">A NetworkCredential object that gets passed to the soap client for authentication</param>
/// <param name="Server">An insert object that contains the data to be inserted into ServiceNOW</param>
/// <returns>An insertResponse object containing data returned from ServiceNOW</returns>
public static insertResponse NewServer(NetworkCredential Credential, insert Server, string ServiceNowUrl)
{
try
{
string userName = Credential.UserName;
string userPass = Credential.Password;
ServiceNowSoapClient client = soapClient(userName, userPass, ServiceNowUrl);
insertResponse response = new insertResponse();
if (!(itemExist(client, Server.name)))
{
response = client.insert(Server);
}
return(response);
}
catch (Exception ex)
{
throw ex;
}
}
private void cmdSubmit_Click(object sender, EventArgs e)
{
try
{
NetworkCredential Credential = new NetworkCredential(txtUsername.Text, txtPassword.Text);
insert newIncident = new insert();
newIncident.caller_id = txtUser.Text;
newIncident.opened_by = txtUser.Text;
newIncident.watch_list = txtUser.Text;
newIncident.contact_type = "Email";
newIncident.short_description = txtShortDescription.Text;
newIncident.description = txtDescription.Text;
insertResponse response = incident.Incident.NewIncident(Credential, newIncident, txtUrl.Text);
MessageBox.Show(response.number);
}
catch (Exception ex)
{
MessageBox.Show(ex.Message);
}
}