private void BindIssueDetails()
{
try
{
clsBLViewMyStatus objClsBLViewMyStatus = new clsBLViewMyStatus();
clsViewMyStatus objClsViewMyStatus = new clsViewMyStatus();
objClsViewMyStatus.IssueID = IssueID;
DataSet dsIssueDetails1 = objClsBLViewMyStatus.GetIssueDetails(objClsViewMyStatus);
pnlIssueDetails.Visible = true;
if (dsIssueDetails1.Tables[0].Rows.Count > 0)
{
//pnlDataGrid.Visible = true;
dgIssueDetails.DataSource = dsIssueDetails1.Tables[0];
dgIssueDetails.DataBind();
if (dgIssueDetails.PageCount > 1)
{
dgIssueDetails.PagerStyle.Visible = true;
}
else
{
dgIssueDetails.PagerStyle.Visible = false;
}
}
}
catch (V2Exceptions ex)
{
throw;
}
catch (System.Exception ex)
{
FileLog objFileLog = FileLog.GetLogger();
objFileLog.WriteLine(LogType.Error, ex.Message, "ViewIssueStatus.aspx", "BindIssueDetails", ex.StackTrace);
throw new V2Exceptions(ex.ToString(), ex);
}
}
private void viewDetails()
{
try
{
clsBLViewMyStatus objClsBLViewMyStatus = new clsBLViewMyStatus();
clsViewMyStatus objClsViewMyStatus = new clsViewMyStatus();
IssueID = Convert.ToInt32(Session["IssueID"]);
objClsViewMyStatus.IssueID = IssueID;
objClsViewMyStatus.EmailID = "";
BindIssueDetails();
DataSet dsIssueDetails = objClsBLViewMyStatus.GetIssuesReport(objClsViewMyStatus);
if (dsIssueDetails.Tables[0].Rows.Count > 0)
{
lblIssueID.Text = dsIssueDetails.Tables[0].Rows[0]["ReportIssueID"].ToString();
lblReportedBy.Text = dsIssueDetails.Tables[0].Rows[0]["Name"].ToString();
lblReportedOn.Text = dsIssueDetails.Tables[0].Rows[0]["ReportIssueDate"].ToString();
lblSubCategory_Category.Text = dsIssueDetails.Tables[0].Rows[0]["SubCategory"].ToString();
lblSeverity.Text = dsIssueDetails.Tables[0].Rows[0]["ProblemSeverity"].ToString();
////lblPriority.Text = dsIssueDetails.Tables[0].Rows[0]["ProblemPriority"].ToString();
lblDescription.Text = dsIssueDetails.Tables[0].Rows[0]["Description"].ToString();
lblReportStatus.Text = dsIssueDetails.Tables[0].Rows[0]["Status"].ToString();
// int intStatusID = Convert.ToInt32(dsIssueDetails.Tables[0].Rows[0]["Status"].ToString());
//if(intStatusID == 1)
//{
// lblReportStatus.Text = IssueStatus.New.ToString();
//}
//else if(intStatusID == 2)
//{
// lblReportStatus.Text = IssueStatus.Resolved.ToString();
//}
//else if(intStatusID == 3)
//{
// lblReportStatus.Text = IssueStatus.Moved.ToString();
//}
//else if(intStatusID == 4)
//{
// lblReportStatus.Text = IssueStatus.Reopen.ToString();
//}
//IssueID = Convert.ToInt32(dsIssueDetails.Tables[0].Rows[0]["IssueAssignmentID"]);
ReportIssueID = Convert.ToInt32(dsIssueDetails.Tables[0].Rows[0]["ReportIssueID"]);
//StatusID = Convert.ToInt32(dsIssueDetails.Tables[0].Rows[0]["StatusID"]);
SubCategoryID = Convert.ToInt32(dsIssueDetails.Tables[0].Rows[0]["SubCategoryID"]);
btnAddComments.Visible = false;
}
}
catch (V2Exceptions ex)
{
throw;
}
catch (System.Exception ex)
{
FileLog objFileLog = FileLog.GetLogger();
objFileLog.WriteLine(LogType.Error, ex.Message, "ViewIssueStatus.aspx", "viewDetails", ex.StackTrace);
throw new V2Exceptions(ex.ToString(), ex);
}
}
private void updateIssue()
{
try
{
clsBLViewMyStatus objClsBLViewMyStatus = new clsBLViewMyStatus();
clsViewMyStatus objClsViewMyStatus = new clsViewMyStatus();
objClsViewMyStatus.Comments = txtComments.Text;
objClsViewMyStatus.IssueID = Convert.ToInt32(lblIssueID.Text);
objClsViewMyStatus.SubCategoryID = SubCategoryID;
int noOfRecordsUpdated = 0;
noOfRecordsUpdated = objClsBLViewMyStatus.updateIssue(objClsViewMyStatus);
if (noOfRecordsUpdated > 0)
{
DataSet dsIssueDetails1 = objClsBLViewMyStatus.GetIssueDetails(objClsViewMyStatus);
pnlIssueDetails.Visible = true;
if (dsIssueDetails1.Tables[0].Rows.Count > 0)
{
dgIssueDetails.DataSource = dsIssueDetails1.Tables[0];
dgIssueDetails.DataBind();
if (dgIssueDetails.PageCount > 1)
{
dgIssueDetails.PagerStyle.Visible = true;
}
else
{
dgIssueDetails.PagerStyle.Visible = false;
}
pnlAddComments.Visible = false;
lblMessage.Text = "Issue is Reopened.";
lblDescription.Text = dsIssueDetails1.Tables[0].Rows[0]["Description"].ToString();
}
}
}
catch (V2Exceptions ex)
{
throw;
}
catch (System.Exception ex)
{
FileLog objFileLog = FileLog.GetLogger();
objFileLog.WriteLine(LogType.Error, ex.Message, "ViewIssueStatus.aspx", "updateIssue", ex.StackTrace);
throw new V2Exceptions(ex.ToString(), ex);
}
}
protected void btnSubmit_Click(object sender, System.EventArgs e)
{
clsBLViewMyStatus objClsBLViewMyStatus = new clsBLViewMyStatus();
string categoryName = lblProblemType.Text.ToString();
int StatusID;
StatusID = Convert.ToInt32(ddlStatus.SelectedValue);
if (StatusID != 5)
{
objIssueAssignment = new Model.clsIssueAssignment();
objBLIssueAssignment = new BusinessLayer.clsBLIssueAssignment();
objIssueAssignment.StatusID = StatusID;
objIssueAssignment.IssueAssignmentID = Convert.ToInt32(Session["IssueAssignmentID"]);
objIssueAssignment.ReportIssueID = intReportIssueID;
objIssueAssignment.Cause = txtCause.Text;
objIssueAssignment.Fix = txtFix.Text;
if (categoryName == ConfigurationSettings.AppSettings["NewResourceText"].ToString() ||
categoryName == ConfigurationSettings.AppSettings["UpdateCurrentAllocationText"].ToString() ||
categoryName == ConfigurationSettings.AppSettings["SingleOrBulkExtensionText"].ToString())
{
if (categoryName != ConfigurationSettings.AppSettings["SingleOrBulkExtensionText"].ToString())
{
objIssueAssignment.WorkHours = Convert.ToInt32(txtWorkHours.Text);
objIssueAssignment.FromDate = Convert.ToDateTime(txtFromDate.Text.ToString());
}
objIssueAssignment.NumberOfResources = Convert.ToInt32(txtNoOfResources.Text);
objIssueAssignment.ToDate = Convert.ToDateTime(txtEndDate.Text.ToString());
}
string name1 = null;
if (Convert.ToInt32(Session["SAEmployeeID"]) != 0)
{
name1 = Session["SAEmployeeID"].ToString();
}
else
{
name1 = Session["EmployeeID"].ToString();
}
string name = "";
DataSet dsEmpName = objClsBLViewMyStatus.GetEmployeeName(name1);
if (dsEmpName.Tables[0].Rows.Count > 0)
{
name = dsEmpName.Tables[0].Rows[0]["EmployeeName"].ToString();
}
if (txtAddcomment.Text != string.Empty)
{
objIssueAssignment.AddComment = " [" + DateTime.Now + " ]" + ' ' + name + ':' + ' ' + txtAddcomment.Text + ".</br>";
}
else
{
objIssueAssignment.AddComment = "";
}
try
{
IsRecordUpdated = objBLIssueAssignment.UpdateIssueByLoginUser(objIssueAssignment, name1);
lblComment.Text = txtAddcomment.Text;
if (IsRecordUpdated)
{
GetReportIssueHistory();
if (ddlStatus.SelectedItem.Value != "1")
{
SendMail();
}
lblMsg.Text = "";
pnlMessage.Visible = true;
}
else
{
lblMsg.Text = "Error while updating issue";
}
}
catch (V2Exceptions ex)
{
throw;
}
catch (System.Exception ex)
{
FileLog objFileLog = FileLog.GetLogger();
objFileLog.WriteLine(LogType.Error, ex.Message, "ViewSelectedIssue.aspx", "btnSubmit_Click", ex.StackTrace);
throw new V2Exceptions(ex.ToString(), ex);
}
}
else
{
lblMsg.Visible = true;
lblMsg.Text = "Please select 'Inprogress' status";
}
}
