public UserEditForm(
DBObjects.User item )
{
this.item = item;
InitializeComponent();
}
public void SetTicketEvent(
DBObjects.TicketEvent ticketEvent )
{
this.ticketEvent = ticketEvent;
if ( ticketEvent == null || ticketEvent.IsEmpty )
{
infoPanel.Visible = false;
}
else
{
infoPanel.Visible = true;
dateInfoLabel.Text = ticketEvent.EventDate.ToString();
durationInfoLabel.Text = ticketEvent.DurationTimeSpan.ToString();
contactTypeInfoLabel.Text = Code.MiscHelper.GetEnumDescription( ticketEvent.ContactType );
customerPersonInfoLabel.Text = ticketEvent.CustomerPerson == null ? string.Empty : ticketEvent.CustomerPerson.ToString();
descriptionInfoTextBox.Text = ticketEvent.Description;
if ( ticketEvent.HasAttachment )
{
attachmentLinkLabel.Visible = true;
toolTip1.SetToolTip(
attachmentLinkLabel,
ticketEvent.AttachmentUserReadableFileName );
}
else
{
attachmentLinkLabel.Visible = false;
}
}
}
public CustomerCompanyEditForm(
DBObjects.CustomerCompany item )
{
this.item = item;
InitializeComponent();
}
public ProjectEditForm(
DBObjects.Project item )
{
this.item = item;
InitializeComponent();
}
public void SetCustomerPerson(
DBObjects.CustomerPerson person )
{
this.person = person;
if ( person == null || person.IsEmpty )
{
infoPanel.Visible = false;
}
else
{
infoPanel.Visible = true;
nameInfoLabel.Text = string.Format(
"{0}, {1}",
person.LastName,
person.FirstName );
phoneInfoLabel.Text = person.Phone;
faxInfoLabel.Text = person.Fax;
mobileInfoLabel.Text = person.Mobile;
if ( string.IsNullOrEmpty( person.EMail ) )
{
emailInfoLinkLabel.Visible = false;
}
else
{
emailInfoLinkLabel.Visible = true;
emailInfoLinkLabel.Text = person.EMail;
}
}
}
public TicketQuickEditForm(
DBObjects.Ticket item )
{
this.item = item;
InitializeComponent();
}
public TicketEventEditForm(
DBObjects.Ticket parentItem,
DBObjects.TicketEvent item )
{
this.parentItem = parentItem;
this.item = item;
InitializeComponent();
}
public ProjectTaskEditForm(
DBObjects.Project parentItem,
DBObjects.ProjectTask item )
{
this.parentItem = parentItem;
this.item = item;
InitializeComponent();
}
public void SetCustomerCompany(
DBObjects.CustomerCompany company )
{
this.company = company;
DBObjects.CustomerCompanySupportContract contract = null;
if ( company != null )
{
contract = company.SupportContract;
}
if ( contract == null )
{
descriptionLabel.Text = string.Empty;
validFromLabel.Text = string.Empty;
validToLabel.Text = string.Empty;
statusLabel.Text = "The customer company has no support contract.";
statusPictureBox.Image =
statusImageList.Images["SupportContractGray.gif"];
}
else
{
descriptionLabel.Text = contract.Description;
validFromLabel.Text = contract.StartDate == DateTime.MinValue ? string.Empty : contract.StartDate.ToShortDateString();
validToLabel.Text = contract.EndDate == DateTime.MinValue ? string.Empty : contract.EndDate.ToShortDateString();
if ( contract.StartDate > DateTime.Now )
{
statusLabel.Text = "The support contract is not yet valid.";
statusPictureBox.Image =
statusImageList.Images["SupportContractYellow.gif"];
}
else if ( contract.EndDate == DateTime.MinValue ||
contract.EndDate >= DateTime.Now )
{
statusLabel.Text = "The support contract is valid.";
statusPictureBox.Image =
statusImageList.Images["SupportContractGreen.gif"];
}
else if ( contract.EndDate < DateTime.Now )
{
statusLabel.Text =
string.Format(
"The support contract has expired since {0} days.",
( DateTime.Now - contract.EndDate ).TotalDays );
statusPictureBox.Image =
statusImageList.Images["SupportContractRed.gif"];
}
else
{
statusLabel.Text = "The state of the support contract is undefined.";
statusPictureBox.Image =
statusImageList.Images["SupportContractYellow.gif"];
}
}
}
// ------------------------------------------------------------------
public CustomerPersonEditForm(
DBObjects.CustomerCompany parentItem,
DBObjects.CustomerPerson item )
{
this.parentItem = parentItem;
this.item = item;
InitializeComponent();
}
public TicketEditForm(
DBObjects.Ticket item )
{
this.item = item;
// Create auto-event if required.
if ( item.IsEmpty )
{
autoEventItem = new DBObjects.TicketEvent();
autoEventItem.Description = autoEventItemEmptyDescription;
}
InitializeComponent();
}
public void SetCustomerCompany(
DBObjects.CustomerCompany company )
{
this.company = company;
customerCompanySupportContractInfoControl.SetCustomerCompany(
company );
if ( company == null || company.IsEmpty )
{
infoPanel.Visible = false;
}
else
{
infoPanel.Visible = true;
name1InfoLabel.Text = company.Name1;
name2InfoLabel.Text = company.Name2;
address1InfoLabel.Text = company.Address1;
address2InfoLabel.Text = company.Address2;
cityInfoLabel.Text = string.Format( "{0} {1}", company.Zip, company.City );
phoneInfoLabel.Text = company.Phone;
faxInfoLabel.Text = company.Fax;
mobileInfoLabel.Text = company.Mobile;
if ( string.IsNullOrEmpty( company.EMail ) )
{
emailInfoLinkLabel.Visible = false;
}
else
{
emailInfoLinkLabel.Visible = true;
emailInfoLinkLabel.Text = company.EMail;
}
if ( string.IsNullOrEmpty( company.Www ) )
{
wwwInfoLabel.Visible = false;
}
else
{
wwwInfoLabel.Visible = true;
wwwInfoLabel.Text = company.Www;
}
}
}
public void SetProject(
DBObjects.Project project )
{
this.project = project;
if ( project == null || project.IsEmpty )
{
infoPanel.Visible = false;
}
else
{
infoPanel.Visible = true;
dateCreatedInfoLabel.Text = project.DateCreated.ToShortDateString();
dueDateInfoLabel.Text =
project.DueDate == DateTime.MinValue ?
string.Empty :
project.DueDate.ToShortDateString();
customerCompanyInfoLabel.Text = project.Company == null ? string.Empty : project.Company.ToString();
taskCountInfoLabel.Text = project.TaskCount.ToString();
assignedToInfoLabel.Text = project.AssignedToUser.ToString();
isCompletedInfoLabel.Text = project.IsCompleted ? "Yes" : "No";
titleInfoTextBox.Text = project.Name;
descriptionInfoBox.Text = project.Description;
// --
DBObjects.Project.TimeSpans spans =
project.CalculatedTimeSpans;
billableDurationInfoLabel.Text = spans.BillableDuration.ToString();
completedBillableDurationInfoLabel.Text = spans.CompletedBilledDuration.ToString();
completedDurationInfoLabel.Text = spans.CompletedDuration.ToString();
completedUnbillableDurationInfoLabel.Text = spans.CompletedUnbilledDuration.ToString();
totalDurationInfoLabel.Text = spans.TotalDuration.ToString();
}
}
public void SetTicket(
DBObjects.Ticket ticket )
{
this.ticket = ticket;
if ( ticket == null || ticket.IsEmpty )
{
infoPanel.Visible = false;
}
else
{
infoPanel.Visible = true;
dateCreatedInfoLabel.Text = ticket.DateCreated.ToString();
groupInfoLabel.Text = ticket.GroupName;
stateInfoLabel.Text = Code.MiscHelper.GetEnumDescription( ticket.State );
durationInfoLabel.Text = ticket.EventDurationTimeSpan.ToString();
eventCountInfoLabel.Text = ticket.EventCount.ToString();
assignedToInfoLabel.Text = ticket.AssignedToUser.ToString();
openDurationInfoLabel.Text = ticket.OpenDurationTimeSpan.ToString();
ticketTitleInfoTextBox.Text = ticket.Title;
ticketDescriptionInfoBox.Text = ticket.Description;
customerPersonInfoLabel.Text = ticket.CustomerPerson == null ? string.Empty : ticket.CustomerPerson.ToString();
customerCompanyInfoLabel.Text = ticket.CustomerCompany == null ? string.Empty : ticket.CustomerCompany.ToString();
if ( ticket.TicketClosedDate == DateTime.MinValue )
{
dateClosedInfoLabel.Text = string.Empty;
}
else
{
dateClosedInfoLabel.Text =
ticket.TicketClosedDate.ToString();
}
}
}
public void SetProjectTask(
DBObjects.ProjectTask projectTask )
{
this.projectTask = projectTask;
if ( projectTask == null || projectTask.IsEmpty )
{
infoPanel.Visible = false;
}
else
{
infoPanel.Visible = true;
dateCreatedInfoLabel.Text = projectTask.DateCreated.ToShortDateString();
isCompletedInfoLabel.Text = projectTask.IsCompleted ? "Yes" : "No";
wasBilledInfoLabel.Text = projectTask.WasBilled ? "Yes" : "No";
isBillableInfoLabel.Text = projectTask.IsBillable ? "Yes" : "No";
durationInfoLabel.Text = projectTask.DurationTimeSpan.ToString();
titleInfoTextBox.Text = projectTask.Name;
descriptionInfoBox.Text = projectTask.Description;
if ( projectTask.HasAttachment )
{
attachmentLinkLabel.Visible = true;
toolTip1.SetToolTip(
attachmentLinkLabel,
projectTask.AttachmentUserReadableFileName );
}
else
{
attachmentLinkLabel.Visible = false;
}
}
}
/// <summary>
/// Edit the given company.
/// </summary>
/// <param name="company">The company to edit.</param>
private void EditCustomerCompany(
DBObjects.CustomerCompany company )
{
// Avoid duplicates, try to locate any already open customer
// edit form for the given ticket.
bool isOpen = false;
foreach ( Form form in Application.OpenForms )
{
if ( form is CustomerCompanyEditForm )
{
CustomerCompanyEditForm customerCompanyForm =
form as CustomerCompanyEditForm;
if ( customerCompanyForm.Item.ID == company.ID )
{
isOpen = true;
customerCompanyForm.BringToFront();
customerCompanyForm.Select();
break;
}
}
}
if ( !isOpen )
{
CustomerCompanyEditForm form =
new CustomerCompanyEditForm( company );
form.Show( this );
}
}
private void UpdateTicketEventInList(
DBObjects.TicketEvent ticketEvent )
{
// --
// Search.
ListViewItem listViewItem = null;
foreach ( ListViewItem item in ticketEventListView.Items )
{
// Search by reference instead of ID, since the item can be unsafed
// and has an ID of zero.
if ( item.Tag == ticketEvent )
{
listViewItem = item;
break;
}
}
// --
string description = ticketEvent.Description;
if ( !string.IsNullOrEmpty( description ) )
{
if ( description.Length > 100 )
{
description = description.Substring( 0, 100 ) + "...";
}
description = description.Replace( "\r", " " );
description = description.Replace( "\n", " " );
description = description.Replace( "\t", " " );
description = description.Replace( " ", " " );
description = description.Replace( " ", " " );
}
// --
listViewItem.Text = ticketEvent.EventDate.ToString();
listViewItem.SubItems[1].Text = description;
listViewItem.ImageKey = ticketEvent.SmallImageKey;
}
private void AddTicketEventToList(
DBObjects.TicketEvent ticketEvent )
{
ListViewItem listViewItem = new ListViewItem(
new string[]
{
string.Empty,
string.Empty
} );
listViewItem.Tag = ticketEvent;
ticketEventListView.Items.Add( listViewItem );
UpdateTicketEventInList( ticketEvent );
}
private void SelectCustomerPerson(
DBObjects.CustomerPerson person )
{
foreach ( object item in customerPersonComboBox.Items )
{
if ( item is DBObjects.CustomerPerson )
{
DBObjects.CustomerPerson personItem =
item as DBObjects.CustomerPerson;
if ( person.ID == personItem.ID )
{
customerPersonComboBox.SelectedItem = item;
break;
}
}
}
}
private void FillCustomerPersonList(
DBObjects.CustomerCompany company )
{
customerPersonComboBox.Items.Clear();
customerPersonComboBox.Items.Add(
"(No person)" );
if ( company != null )
{
DBObjects.CustomerPerson[] persons =
company.Persons;
if ( persons != null )
{
foreach ( DBObjects.CustomerPerson person in persons )
{
customerPersonComboBox.Items.Add( person );
}
}
}
customerPersonComboBox.SelectedIndex = 0;
}
private void AddProjectTaskToList(
DBObjects.ProjectTask projectTask )
{
ListViewItem listViewItem = new ListViewItem(
new string[]
{
string.Empty,
string.Empty,
string.Empty
} );
listViewItem.Tag = projectTask;
projectTaskListView.Items.Add( listViewItem );
UpdateProjectTaskInList( projectTask );
}
private void SelectCustomerCompany(
DBObjects.CustomerCompany company )
{
foreach ( object item in customerCompanyComboBox.Items )
{
if ( item is DBObjects.CustomerCompany )
{
DBObjects.CustomerCompany companyItem =
item as DBObjects.CustomerCompany;
if ( company.ID == companyItem.ID )
{
customerCompanyComboBox.SelectedItem = item;
break;
}
}
}
}
private void FillGroupList(
DBObjects.CustomerCompany company )
{
groupComboBox.Items.Clear();
string[] groupNames =
DBObjects.Ticket.GetDistinctGroupNamesForCustomerCompany(
company );
if ( groupNames != null )
{
foreach ( string groupName in groupNames )
{
groupComboBox.Items.Add( groupName );
}
}
}
private void UpdateProjectTaskInList(
DBObjects.ProjectTask projectTask )
{
// --
// Search.
ListViewItem listViewItem = null;
foreach ( ListViewItem item in projectTaskListView.Items )
{
// Search by reference instead of ID, since the item can be unsafed
// and has an ID of zero.
if ( item.Tag == projectTask )
{
listViewItem = item;
break;
}
}
// --
listViewItem.Text = projectTask.Date.ToShortDateString();
listViewItem.SubItems[1].Text = projectTask.Name;
listViewItem.SubItems[2].Text = projectTask.DurationTimeSpan.ToString();
listViewItem.ImageKey = projectTask.SmallImageKey;
}
private void DeleteTicket(
DBObjects.Ticket ticket )
{
if ( ticket.UserSamNameCreated == DBObjects.User.CurrentUser.SamName )
{
if ( MessageBox.Show(
this,
"Do you really want to delete this ticket and all of its events permanently?",
"zeta HelpDesk",
MessageBoxButtons.YesNo,
MessageBoxIcon.Question,
MessageBoxDefaultButton.Button2 ) == DialogResult.Yes )
{
ticket.Delete();
RefillTicketList();
}
}
else
{
MessageBox.Show(
this,
"You cannot delete the ticket, because you are not the creator of the ticket.",
"zeta HelpDesk",
MessageBoxButtons.OK,
MessageBoxIcon.Exclamation );
}
}
private void AddPersonsToMenuChild(
DBObjects.CustomerCompany company,
ToolStripMenuItem parentItem )
{
ToolStripItemCollection items =
parentItem.DropDownItems;
// Remove any old.
while ( items.Count > 2 )
{
items.RemoveAt( items.Count - 1 );
}
// Refill.
DBObjects.CustomerPerson[] persons = company.Persons;
if ( persons == null )
{
ToolStripMenuItem newItem = new ToolStripMenuItem();
newItem.Enabled = false;
newItem.Text = "(No persons)";
items.Add( newItem );
}
else
{
foreach ( DBObjects.CustomerPerson person in persons )
{
ToolStripMenuItem newItem = new ToolStripMenuItem();
newItem.Text = string.Format(
"{0}, {1}...",
person.LastName,
person.FirstName );
newItem.Image = ZetaHelpDesk.Main.Properties.Resources.PersonCard;
newItem.Click += new EventHandler( newItem_Click );
newItem.Tag = person;
items.Add( newItem );
}
}
}
private string GenerateHtmlReport(
DateTime forMonth,
DBObjects.CustomerCompany[] companies )
{
StringBuilder sb = new StringBuilder();
sb.AppendFormat(
"<h1>Billable tickets</h1>"
);
foreach ( DBObjects.CustomerCompany company in companies )
{
DBObjects.Ticket[] tickets =
DBObjects.Ticket.GetUnbilledBillableForCustomerCompany(
company,
forMonth );
sb.AppendFormat(
"<h2>Company {0}</h2>",
company.Name1 );
if ( tickets != null )
{
sb.AppendFormat(
"<ul>"
);
foreach ( DBObjects.Ticket ticket in tickets )
{
sb.AppendFormat(
"<li>{0} ({1}): {2}, {3}</li>",
ticket.DateCreated.ToShortDateString(),
ticket.AssignedToUser,
ticket.Title,
ticket.EventDurationTimeSpan.ToString() );
}
sb.AppendFormat(
"</ul>"
);
}
}
return sb.ToString();
}
/// <summary>
/// Edit the given project.
/// </summary>
/// <param name="project">The project to edit.</param>
private void EditProject(
DBObjects.Project project )
{
// Avoid duplicates, try to locate any already open project
// edit form for the given project.
bool isOpen = false;
foreach ( Form form in Application.OpenForms )
{
if ( form is ProjectEditForm )
{
ProjectEditForm projectForm = form as ProjectEditForm;
if ( projectForm.Item.ID == project.ID )
{
isOpen = true;
projectForm.BringToFront();
projectForm.Select();
break;
}
}
}
if ( !isOpen )
{
ProjectEditForm form = new ProjectEditForm( project );
form.Show( this );
}
}
/// <summary>
/// Edit the given ticket.
/// </summary>
/// <param name="ticket">The ticket to edit.</param>
public void EditTicket(
DBObjects.Ticket ticket )
{
EditTicket( this, ticket );
}
/// <summary>
/// Edit the given ticket.
/// </summary>
/// <param name="ticket">The ticket to edit.</param>
public static void EditTicket(
IWin32Window parent,
DBObjects.Ticket ticket )
{
// Avoid duplicates, try to locate any already open ticket
// edit form for the given ticket.
bool isOpen = false;
foreach ( Form form in Application.OpenForms )
{
if ( form is TicketEditForm )
{
TicketEditForm ticketForm = form as TicketEditForm;
if ( ticketForm.Item.ID == ticket.ID )
{
isOpen = true;
ticketForm.BringToFront();
ticketForm.Select();
break;
}
}
}
if ( !isOpen )
{
TicketEditForm form = new TicketEditForm( ticket );
form.Show( parent );
}
}
