private decimal getContactID(IReportFilterNode filterNode, out int rntContactId)
{
IRecordContext _context = ((EBSVirtualReportTablesPackage)this.Parent)._globalContext.AutomationContext.CurrentWorkspace;
string logMessage;
string logNote;
if (null != _context)
{
WorkspaceRecordType workspaceType = _context.WorkspaceType;
if ((workspaceType == WorkspaceRecordType.Incident) ||
(workspaceType == WorkspaceRecordType.Contact))
{
IContact contactRecord = _context.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Contact) as IContact;
if (null != contactRecord)
{
IList <ICustomAttribute> customAttributes = contactRecord.CustomAttributes;
rntContactId = contactRecord.ID;
object val = CustomAttrHelper.fetchCustomAttrValue(customAttributes,
new string[] { "Accelerator$ebs_contact_party_id" }, 0, rntContactId)
["Accelerator$ebs_contact_party_id"];
if (null == val)
{
logMessage = "Provide an EBS Contact ID to search for Repair Orders. No search performed.";
logNote = null;
ConfigurationSetting.logWrap.DebugLog(0, rntContactId, logMessage, logNote);
return(-1);
}
else if (Convert.ToDecimal(val) <= 0)
{
logMessage = "Provide a valid EBS Contact ID to search for Repair Orders. No search performed for ebs_contact_party_id " + val;
logNote = null;
ConfigurationSetting.logWrap.DebugLog(0, rntContactId, logMessage, logNote);
return(-1);
}
else
{
return(Convert.ToDecimal(val));
}
}
}
}
rntContactId = 0;
decimal contact_id = 0;
object filter_value = getEqualsFilterValue(filterNode, "HiddenContactID", true);
if (null != filter_value)
{
contact_id = Convert.ToDecimal(filter_value);
}
if (contact_id > 0)
{
return(contact_id);
}
logMessage = "Provide a valid EBS Contact ID to search for Repair Orders. Ignoring ebs_contact_party_id "
+ contact_id;
logNote = null;
ConfigurationSetting.logWrap.DebugLog(logMessage: logMessage, logNote: logNote);
return(0);
}
void _recordContext_DataLoaded(object sender, System.EventArgs e)
{
WorkspaceRecordType recordType = _recordContext.WorkspaceType;
if (recordType == WorkspaceRecordType.Incident)
{
IIncident i = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
IContact c = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Contact) as IContact;
this.EnableControl(incident: i, contact: c);
return;
}
else if (recordType == WorkspaceRecordType.Contact)
{
IContact c = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Contact) as IContact;
this.EnableControl(contact: c);
return;
}
else
{
IChat chat = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Chat) as IChat;
this.EnableControl(chat: chat);
if (this._enableAutoSearchInChat == true)
{
_siebelContactSearchControl.autoSearchParameterInvoke();
}
return;
}
}
void _rContext_DataLoaded(object sender, System.EventArgs e)
{
if (_Model.IsRunning)
{
_Model.Render(false);
return;
}
WorkspaceRecordType wsType = _recordContext.WorkspaceType;
if (WorkspaceRecordType.Incident == wsType)
{
_Incident = _recordContext.GetWorkspaceRecord(WorkspaceRecordType.Incident) as IIncident;
_Contact = _recordContext.GetWorkspaceRecord(WorkspaceRecordType.Contact) as IContact;
//get the ebs incident id
if (null != _Incident)
{
IList <ICustomAttribute> customAttributes = _Incident.CustomAttributes;
foreach (ICustomAttribute cusAttr in customAttributes)
{
if (cusAttr.PackageName == "Accelerator" && cusAttr.GenericField.Name == "Accelerator$ebs_sr_id")
{
object id = cusAttr.GenericField.DataValue.Value;
EbsIncidentId = (id != null) ? Convert.ToDecimal(id) : 0;
}
}
}
}
// get ebs contact org id
if (null != _Contact)
{
IList <ICustomAttribute> customAttributes = _Contact.CustomAttributes;
foreach (ICustomAttribute cusAttr in customAttributes)
{
if (cusAttr.PackageName == "Accelerator" && cusAttr.GenericField.Name == "Accelerator$ebs_contact_org_id")
{
object id = cusAttr.GenericField.DataValue.Value;
_EbsContactOrgId = (id != null) ? Convert.ToDecimal(id) : 0;
}
}
}
_Model.EbsSrId = EbsIncidentId;
_Model.EbsContactOrgId = _EbsContactOrgId;
_Model.RntIncidentId = null == _Incident ? 0 : _Incident.ID;
_Model.RntContactId = null == _Contact ? 0 : _Contact.ID;
_Model.IsRecordLoaded = true;
_Model.InDemo = false;
_Model.InDemo = (0 == EbsIncidentId || 0 == _Model.EbsOwnerId);
_Model.Render(true);
}
private decimal getIncidentID(IReportFilterNode filterNode, int rntContactId, out int rntIncidentId)
{
IRecordContext _context = ((EBSVirtualReportTablesPackage)this.Parent)._globalContext.AutomationContext.CurrentWorkspace;
if (null != _context)
{
WorkspaceRecordType workspaceType = _context.WorkspaceType;
if (workspaceType == WorkspaceRecordType.Incident)
{
IIncident incidentRecord = _context.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
if (null != incidentRecord)
{
IList <ICustomAttribute> customAttributes = incidentRecord.CustomAttributes;
rntIncidentId = incidentRecord.ID;
object val = CustomAttrHelper.fetchCustomAttrValue(customAttributes,
new string[] { "Accelerator$ebs_sr_id" }, rntIncidentId, rntContactId)
["Accelerator$ebs_sr_id"];
return((null != val) ? Convert.ToDecimal(val) : 0);
}
}
}
decimal incident_id = 0;
rntIncidentId = 0;
object filter_value = getEqualsFilterValue(filterNode, "HiddenIncidentID", false);
if (null != filter_value)
{
incident_id = Convert.ToDecimal(filter_value);
}
if (incident_id > 0)
{
return(incident_id);
}
string logMessage = "Provide a valid EBS Incident ID to search for Repair Orders. Ignoring ebs_sr_id " + incident_id;
string logNote = null;
ConfigurationSetting.logWrap.DebugLog(rntIncidentId, 0, logMessage, logNote);
return(0);
}
private string getSerialNumber(IReportFilterNode filterNode, int rntContactId, out int rntIncidentId)
{
IRecordContext _context = ((EBSVirtualReportTablesPackage)this.Parent)._globalContext.AutomationContext.CurrentWorkspace;
if (null != _context)
{
WorkspaceRecordType workspaceType = _context.WorkspaceType;
if (workspaceType == WorkspaceRecordType.Incident)
{
IIncident incidentRecord = _context.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
if (null != incidentRecord)
{
IList <ICustomAttribute> customAttributes = incidentRecord.CustomAttributes;
rntIncidentId = incidentRecord.ID;
object val = CustomAttrHelper.fetchCustomAttrValue(customAttributes,
new string[] { "Accelerator$ebs_serial_number" }, rntIncidentId, rntContactId)
["Accelerator$ebs_serial_number"];
return((null != val) ? val.ToString() : "");
}
}
}
string serial_number = "";
rntIncidentId = 0;
object filter_value = getEqualsFilterValue(filterNode, "HiddenSerialNumber", true);
if (null != filter_value)
{
serial_number = Convert.ToString(filter_value);
}
if (!String.IsNullOrWhiteSpace(serial_number))
{
return(serial_number);
}
return("");
}
