public Result SendCancelInterview(int ContactId)
{
var log = new TmpLogServiceInfo();
log.Status = 0;
log.CallType = (int)CallType.SendCancelInterview;
log.Time = DateTime.Now;
try
{
var model = new CancelInterview();
model.hocVienID = ContactId;
var ws = new WsCRMSoapClient("WsCRMSoap");
var input = JsonConvert.SerializeObject(model);
var output = ws.CancelInterview(input); // Sửa tên Hàm của CongNN viết
var result = JsonConvert.DeserializeObject <Result>(output);
log.Description = result.Description + "_" + input;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Không gửi được hủy phỏng vấn cho chuyên môn";
log.Description = result.Description;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
}
public Result SendInterviewInfo(AppointmentInterviewInfo info, bool isVip)
{
var log = new TmpLogServiceInfo();
log.Status = 0;
log.CallType = (int)CallType.SendInterviewInfo;
log.Time = DateTime.Now;
try
{
//gọi link của CongNN truyền vào các tham số contactId, Account, Password trên
var model = new InterviewInfo();
model.hocVienID = info.ContactId;
var infoContact = ContactRepository.GetInfo(info.ContactId);
model.hoTenHocVien = infoContact.Fullname;
model.ngayHenPV = (DateTime)info.AppointmentDate;
model.khungGioID = info.TimeSlotId;
model.ghiChuLichHen = info.Notes;
var phones = PhoneRepository.GetByContact(info.ContactId);
foreach (var phone in phones)
{
if (phone.IsPrimary == 1)
{
model.dienThoaiHV = phone.PhoneNumber;
break;
}
}
//model.dienThoaiHV = infoContact.Mobile1;
model.kieuGV = info.TeacherTypeId;
model.levelTester = info.LevelTesterId;
//model.UserId = infoContact.UserConsultantId;
var infoUser = UserRepository.GetInfo(info.UserId);
model.AccountTVTS = infoUser.UserName;
var ws = new WsCRMSoapClient("WsCRMSoap");
var input = JsonConvert.SerializeObject(model);
var output = isVip == true?ws.UpdateTTPhongVanForVip(input) : ws.UpdateTTPhongVan(input);
var result = JsonConvert.DeserializeObject <Result>(output);
log.Description = result.Description + "_" + input;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Có lỗi xảy ra trong quá trình đặt lịch phỏng vấn. Error: " + ex.Message;
log.Description = result.Description;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
}
public Result SendRequestSB100Topica(int ContactId, int feePackageType) // tuy chon, thoa thich
{
var log = new TmpLogServiceInfo();
log.Status = 0;
log.CallType = (int)CallType.SendRequestSB100Topica;
log.Time = DateTime.Now;
try
{
var TVTS = UserRepository.GetCurrentUserInfo();
var infoContact = ContactRepository.GetInfo(ContactId);
var infoResult = TestResultRepository.GetResultTopicaCurent(ContactId);
var model = new SB100Topica();
model.hocVienId = ContactId;
model.ngayTest = infoResult.TestDate;
model.S1 = infoResult.S1;
model.S2 = infoResult.S2;
model.S3 = infoResult.S3;
model.S4 = infoResult.S4;
var phones = PhoneRepository.GetByContact(ContactId);
foreach (var phone in phones)
{
if (phone.IsPrimary == 1)
{
model.mobile = phone.PhoneNumber;
break;
}
}
model.tenHocVien = infoContact.Fullname;
model.TVTS = TVTS.UserName;
var infoLevel = ContactLevelInfoRepository.GetInfoByContactId(ContactId);
model.kieuHocPhiId = feePackageType; // infoLevel.FeePackageType;
var infoUser = UserRepository.GetInfo(infoContact.UserConsultantId);
var ws = new WsCRMSoapClient("WsCRMSoap");
var input = JsonConvert.SerializeObject(model);
var output = ws.UpdateSB100_topica(input);
var result = JsonConvert.DeserializeObject <Result>(output);
log.Description = result.Description + "_" + input;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Không gửi được thông tin tài khoản cấp cho Chuyên Môn";
log.Description = result.Description;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
}
/// <summary>
/// Hàm này dùng để get thông tin về cuộc gọi
/// </summary>
/// <param name="callId">Call id dùng để get thông tin cuộc gọi</param>
/// <param name="mobile">Số điện thọai vừa gọi</param>
/// <param name="stationId">station id vừa call</param>
/// <param name="agencode">Agen code thường để là username</param>
/// <param name="link">Địa chỉ webservice của callcenter (có thể có hoặc không)</param>
/// <returns>Đối tượng lưu toàn bộ thông tin cuộc gọi.
/// Kiểm tra error_code để biết cuộc gọi có lỗi hay ko? (=1 là lỗi)</returns>
public static CallInfor GetCall(string callId, string mobile, string stationId, string agencode, string link = default(string))
{
const string v_str_message_code = "004";
var v_dat_datetime_request = DateTime.Now.ToLongTimeString();
if (!mobile.StartsWith("0"))
{
mobile = "0" + mobile;
}
var v_str_input_string = "<agent_code>" + agencode + "</agent_code>"
+ "<mobile_phone>" + mobile + "</mobile_phone>"
+ "<station_id>" + stationId + "</station_id>"
+ "<datetime_request>" + v_dat_datetime_request + "</datetime_request>"
+ "<message_code>" + v_str_message_code + "</message_code>"
+ "<call_id>" + callId + "</call_id>";
var ws = link.IsStringNullOrEmpty()
? new WsCallCenterService.CallCenterClient("CallCenter")
: new WsCallCenterService.CallCenterClient("CallCenter", new EndpointAddress(link));
//var v_str_result = ws.submit(v_str_input_string);
//var v_obj_infor = JsonConvert.DeserializeObject<CLichSuCuocGoi>(v_str_result);
try
{
var v_str_result = ws.submit(v_str_input_string);
var v_obj_infor = JsonConvert.DeserializeObject <CLichSuCuocGoi>(v_str_result);
//dat log
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = "---Input: " + v_str_input_string + "---Output: " + v_str_result.ToString(),
CallType = (int)CallType.CheckGetCall,
};
log.Status = 0;
TmpLogServiceRepository.Create(log);
return(v_obj_infor.data);
}
catch (Exception ex)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = ex.ToString(),
CallType = (int)CallType.CheckGetCall,
};
log.Status = 1;
TmpLogServiceRepository.Create(log);
return(null);
}
}
/// <summary>
/// Hàm này dùng để cập nhật lịch hẹn
/// </summary>
public static bool UpdateAppointment(int campainId, int contactId, string mobile, DateTime calledDate, string callId, string stationId, string agentCode, string linkEditContact, out string message, string link = default(string))
{
if (!mobile.StartsWith("0"))
{
mobile = "0" + mobile;
}
message = string.Empty;
var xml = "<message_code>008</message_code>" +
"<Phone>" + mobile + "</Phone>" +
"<CallId>" + callId + "</CallId>" +
"<CampainId>" + campainId + "</CampainId>" +
"<ContactId>" + contactId + "</ContactId>" +
"<AgentCode>" + agentCode + "</AgentCode>" +
"<StationId>" + stationId + "</StationId>" +
"<Url>" + string.Format(linkEditContact, contactId) + "</Url>" +
"<CallDate>" + calledDate.ToString("ddMMyyyyHHmmss") + "</CallDate>" +
"<CreateDate>" + DateTime.Now.ToString("ddMMyyyyHHmmss") + "</CreateDate>";
try
{
// Call Service
var result = (link.IsStringNullOrEmpty()
? new TPCAutoDialClient()
: new TPCAutoDialClient("TPCAutoDial", new EndpointAddress(link))).processMsg(xml);
var code = result.GetElement("<error_code>(?<text>.*?)</error_code>");
message = result.GetElement("<error_desc>(?<text>.*?)</error_desc>");
// Log
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
CallType = (int)CallType.UpdateAppointment,
Description = (int)ErrorServiceType.Success + "_" + xml + "_" + result,
};
TmpLogServiceRepository.Create(log);
// Return
return(code.ToInt32() == 0);
}
catch (Exception ex)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = ex + "_" + xml,
CallType = (int)CallType.UpdateAppointment,
};
TmpLogServiceRepository.Create(log);
return(false);
}
}
private static void UpdateLog(CallType type, string description)
{
try
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
CallType = (int)type,
Description = description,
};
TmpLogServiceRepository.Create(log);
}
catch
{
}
}
public string ChangeInterview(string infomation)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateChangeInterview,
};
try
{
var input = JsonConvert.DeserializeObject <ChangeInterview>(infomation);
var result = CheckInputChangeInterview(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateChangeInterview(input.ContactId, input.StatusInterviewId, input.AppointmentDate, input.Notes, input.TeacherTypeId, input.TimeSlotId);
//var entity = new AppointmentInterviewInfo
// {
// ContactId = input.ContactId,
// }
//AppointmentInterviewRepository.Create();
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật thay đổi trạng thái phỏng vấn không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public string UpdateCasecMark(string infomation)
{
// Moi them 1 truong levelCasec
//bắt sự kiện ngoại lệ như input NULL, contactID null hoặc trống, không có thông tin điểm
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateCasecMark,
};
try
{
var input = JsonConvert.DeserializeObject <UpdateCasecMark>(infomation);
var result = CheckInputUpdateCasecMark(input);
if (result.Code == 0)
{
TestResultRepository.InsertCasecMark(input.contactId, input.casecAccount, input.tuVung, input.nguPhap, input.ngheHieu, input.chinhTa, input.toeic, input.levelCasec, input.tongDiem, input.ngayThi);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật điểm không thành công: " + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public string UpdateLinkSB100(string infomation)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateLinkSB100,
};
try
{
//bắt sự kiện ngoại lệ như input NULL, không có/NULL/Sai định dạng link SB100
// Logs
var input = JsonConvert.DeserializeObject <UpdateLinkSB100>(infomation);
var result = CheckInputUpdateLinkSB100(input);
if (result.Code == 0)
{
TestResultRepository.UpdateLinkSB100(input.contactId, input.SB100);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật link không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public Result SendCasecAccount(CasecAccountInfo info)
{
var log = new TmpLogServiceInfo();
log.Status = 0;
log.CallType = (int)CallType.SendCasecAccount;
log.Time = DateTime.Now;
try
{
var model = new CasecAccount();
model.contactId = info.ContactId;
model.casecAccount = info.Account;
model.passWord = info.Password;
//
var infoContact = ContactRepository.GetInfo(info.ContactId);
model.tenHV = infoContact.Fullname;
var ws = new WsCRMSoapClient("WsCRMSoap");
var input = JsonConvert.SerializeObject(model);
var output = ws.UpdateAcountCasec(input);
var result = JsonConvert.DeserializeObject <Result>(output);
log.Description = result.Description + "_" + input;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Không gửi được thông tin tài khoản cấp cho Chuyên Môn";
log.Description = result.Description;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(result);
}
}
public string UpdateCallInfoCM(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateCallInfoCM
};
try
{
//bắt sự kiện ngoại lệ như input NULL, không có thông tin
var input = JsonConvert.DeserializeObject <UpdateCasecCallInfo>(infomation);
var result = CheckInputUpdateCasecCallInfo(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateCallInfoCM(input.CallHistoryId, input.ContactId, input.AgentCode, input.StationId, input.MobilePhone, input.ResponseTime, input.StartTime, input.EndTime, input.RingTime, input.LinkRecord, input.CallCenterInfo, input.Duration, input.ErrorCode, input.ErrorDesc, input.StatusUpDate, input.CallType, input.CallTime);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật thông tin cuộc gọi không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
/// <summary>
/// Hàm này dùng để get thông tin về cuộc gọi
/// </summary>
public static CallInfor GetCallTcl(string callId, string mobile, string stationId, string agenCode, int campainId, string link = default(string))
{
const string messageCode = "007";
var datetimeRequest = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss tt");
var xml = "<message_code>" + messageCode + "</message_code>"
+ "<campaign_id>" + campainId + "</campaign_id>"
+ "<station_id>" + stationId + "</station_id>"
+ "<datetime_request>" + datetimeRequest + "</datetime_request>"
+ "<call_id>" + callId + "</call_id>";
try
{
var ws = link.IsStringNullOrEmpty()
? new TPCAutoDialClient()
: new TPCAutoDialClient("TPCAutoDial", new EndpointAddress(link));
var result = ws.processMsg(xml);
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = xml + "_" + result,
CallType = (int)CallType.GetCallInfo,
};
TmpLogServiceRepository.Create(log);
var entity = JsonConvert.DeserializeObject <CLichSuCuocGoi>(result);
return(entity.data.error_code == "1" ? null : entity.data);
}
catch (Exception ex)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = xml + ex,
CallType = (int)CallType.GetCallInfo,
};
TmpLogServiceRepository.Create(log);
return(null);
}
}
static void Main(string[] args)
{
//Goi ham get CallHistoryInfo tat ca cac cuoc goi chua co link ghi am.
int count = 1;
while (true)
{
count = 1;
List <CallHistoryInfo> items = CallHistoryRepository.GetAllCallInfoNotLinkRecords();
foreach (CallHistoryInfo item in items)
{
try
{
StoreData.Job_WsUpdateCallHistoryInfo(item.CallHistoryId);
var itemInfo = CallHistoryRepository.GetInfo(item.CallHistoryId);
Console.WriteLine(count + "/" + items.Count + " TIME: " + itemInfo.CreatedDate + " MESSAGE: " + itemInfo.ErrorDesc + " CALLID: " + itemInfo.CallId + " LINKRECORD: " + itemInfo.LinkRecord);
Console.WriteLine();
count++;
}
catch (Exception ex)
{
Console.WriteLine("Log exception: " + ex.Message);
var itemInfo = CallHistoryRepository.GetInfo(item.CallHistoryId);
Console.WriteLine("EXCEPTION - MESSAGE: " + itemInfo.ErrorDesc + " CALLID: " + itemInfo.CallId + "TIME: " + itemInfo.CreatedDate);
Console.WriteLine();
count++;
TmpLogServiceInfo tmp = new TmpLogServiceInfo();
tmp.CallType = (int)CallType.ExceptionLogGetLinkRecord;
tmp.Status = 1;
tmp.Description = "";
tmp.Time = DateTime.Now;
TmpLogServiceRepository.Create(tmp);
}
}
}
Console.ReadLine();
}
public string UpdateInterviewMark(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateInterviewMark,
};
try
{
var input = JsonConvert.DeserializeObject <UpdateInterviewMark>(infomation);
var result = CheckInputUpdateInterviewMark(input);
if (result.Code == 0)
{
TestResultRepository.InsertInterviewMark(input.contactId, input.smooth, input.vocabulary, input.grammar, input.rythm, input.speaking, input.levelSpeaking, input.Notes, input.agent_user);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật điểm không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public string UpdateStatusInterview(string infomation)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateStatusInterview,
};
try
{
var input = JsonConvert.DeserializeObject <UpdateStatusInterview>(infomation);
var result = CheckInputUpdateStatusInterview(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateStatusInterview(input.ContactId, input.StatusInterviewId, input.Notes);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật trạng thái phỏng vấn không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public ResultMissCall Incoming(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.Incoming,
};
if (string.IsNullOrEmpty(infomation))
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi đến rỗng";
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.NullOrEmpty,
Description = "Thông tin cuộc gọi đến rỗng",
});
}
infomation = "<?xml version=\"1.0\" encoding=\"UTF-8\"?><CallInfor>" + infomation + "</CallInfor>";
var callInfo = ObjectHelper.CreateObject <CallInfor>(infomation);
if (callInfo == null)
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi không đúng định dạng: " + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.NotFormat,
Description = "Thông tin cuộc gọi không đúng định dạng",
});
}
try
{
callInfo.mobile_phone = callInfo.mobile_phone.Trim();
if (callInfo.mobile_phone.StartsWith("0"))
{
callInfo.mobile_phone = callInfo.mobile_phone.Substring(1);
}
var contactInfo = ContactRepository.GetByMobile(callInfo.mobile_phone);
var entity = new CallHistoryInfo
{
// Info call
CallTimeLength = 0,
CallTime = DateTime.Now,
Status = callInfo.status,
CallId = callInfo.call_id,
CreatedDate = DateTime.Now,
Duration = callInfo.duration,
RingTime = callInfo.ringtime,
CallCenterInfo = string.Empty,
StationId = callInfo.station_id,
AgentCode = callInfo.agent_code,
ErrorCode = callInfo.error_code,
ErrorDesc = callInfo.error_desc,
CallType = (int)CallType.Incoming,
MessageCode = callInfo.message_code,
MobilePhone = callInfo.mobile_phone,
UserLogType = (int)EmployeeType.Consultant,
StatusUpdate = contactInfo == null ? -1 : 2,
LinkRecord = callInfo.link_down_record.IsStringNullOrEmpty()
? string.Empty
: callInfo.link_down_record.Replace("/var/spool/asterisk/monitor", StoreData.LinkRecordCRM(contactInfo == null ? 0 : contactInfo.BranchId)),
EndTime = callInfo.end_time.ToDateTime("yyyyMMddHHmmss"),
StartTime = callInfo.start_time.ToDateTime("yyyyMMddHHmmss"),
ResponseTime = callInfo.datetime_response.ToDateTime("yyyyMMddHHmmss"),
// Info contact
ContactId = contactInfo == null ? 0 : contactInfo.Id,
LevelId = contactInfo == null ? 0 : contactInfo.LevelId,
CreatedBy = contactInfo == null ? 0 : contactInfo.UserConsultantId,
StatusMapId = contactInfo == null ? 0 : contactInfo.StatusMapConsultantId,
StatusCareId = contactInfo == null ? 0 : contactInfo.StatusCareConsultantId,
RecallTime = contactInfo == null ? null : contactInfo.AppointmentConsultantDate,
};
CallHistoryRepository.Create(entity);
// Logs
log.Status = 0;
log.Description = infomation + " ==> BranchId: " + (contactInfo == null ? 0 : contactInfo.BranchId);
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.Success,
Description = "Cập nhật cuộc gọi đến thành công",
});
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex + " ---- input" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.Exception,
Description = "Cập nhật cuộc gọi đến không thành công, lỗi hệ thống",
});
}
}
public CallHistoryInfo Call(int id, string mobile)
{
#region "Log Checkpoint - Begin Goi Den CallCenter 28/10/2016"
int SessionLog = TmpJobReportRepository.GetSessionLog();
DateTime TimeBegin = DateTime.Now;
var logbegin = new LogDashBoard
{
Date = DateTime.Now.Date,
Time = TimeBegin.ToString("dd/MM/yyyy HH:mm:ss:fff"),
Name = "BEGIN_CALL_CONTACT_TVTS",
ContactId = id,
CreatedBy = UserContext.GetCurrentUser().UserID,
Runtime = "0",
Session = SessionLog,
};
LogDashBoardRepository.CreateLogDashBoard(logbegin);
#endregion
if (string.IsNullOrEmpty(mobile))
{
return(null);
}
var user = UserRepository.GetCurrentUserInfo();
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
CallType = (int)CallType.Incoming,
};
try
{
//var item = HelpUtils.Call(mobile, user.StationId, user.UserName, StoreData.CallCenterSoapBinding);
var item = HelpUtils.CallNew(mobile, user.StationId, user.UserName, StoreData.LinkCallCenter);
#region "Log Checkpoint - End Goi Den CallCenter 28/10/2016"
DateTime TimeEnd = DateTime.Now;
var logend = new LogDashBoard
{
Date = DateTime.Now.Date,
Time = TimeEnd.ToString("dd/MM/yyyy HH:mm:ss:fff"),
Name = "END_CALL_CONTACT_TVTS",
ContactId = id,
CreatedBy = UserContext.GetCurrentUser().UserID,
Runtime = "0",
Session = SessionLog,
CallId = item.call_id
};
LogDashBoardRepository.CreateLogDashBoard(logend);
#endregion
var entity = new CallHistoryInfo
{
ContactId = id,
StatusMapId = 0,
StatusUpdate = 1,
StatusCareId = 0,
CallHistoryId = 0,
RecallTime = null,
CallTimeLength = 0,
Status = item.status,
CallId = item.call_id,
CreatedBy = user.UserID,
CallTime = DateTime.Now,
RingTime = item.ringtime,
Duration = item.duration,
CreatedDate = DateTime.Now,
AgentCode = item.agent_code,
ErrorCode = item.error_code,
ErrorDesc = item.error_desc,
StationId = item.station_id,
CallCenterInfo = string.Empty,
MessageCode = item.message_code,
MobilePhone = item.mobile_phone,
LinkRecord = item.link_down_record,
EndTime = item.end_time.ToDateTime("yyyyMMddHHmmss"),
StartTime = item.start_time.ToDateTime("yyyyMMddHHmmss"),
ResponseTime = item.datetime_response.ToDateTime("yyyyMMddHHmmss"),
LogCallCenter = item.log_callcenter
};
entity.CallHistoryId = CallHistoryRepository.Create(entity);
// Logs
log.Description = entity.LogCallCenter;
log.Status = 1; // ko lỗi
TmpLogServiceRepository.Create(log);
// Return
return(entity);
}
catch (Exception ex)
{
// Logs
log.Status = 0; //lỗi
log.Description = "CallHistories/Call, Mobile: " + mobile + ": " + ex.Message.ToString();
TmpLogServiceRepository.Create(log);
// Return
return(null);
}
}
public string UpdateTopicaMark(string infomation)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateTopicaMark,
};
try
{
var input = JsonConvert.DeserializeObject <UpdateTopicaMark>(infomation);
var f = input.tuVung + input.dienDat + input.ngheHieu + input.chinhTa;
int levelCasec = 0;
if (f >= 0 && f <= 219)
{
levelCasec = 1; //basic 100
}
else if (f >= 220 && f <= 239)
{
levelCasec = 3; //basic 200
}
else if (f >= 330 && f <= 449)
{
levelCasec = 4; //basic 300
}
else if (f >= 450 && f <= 549)
{
levelCasec = 32; //inter 100
}
else if (f >= 550 && f <= 654)
{
levelCasec = 33; //inter 200
}
else if (f >= 655 && f <= 759)
{
levelCasec = 34; //inter 300
}
else if (f >= 760 && f <= 849)
{
levelCasec = 35; //adv 100
}
else if (f >= 850 && f <= 909)
{
levelCasec = 36; //adv 200
}
else if (f >= 909 && f <= 1000)
{
levelCasec = 37; //adv 300
}
var result = CheckInputUpdateTopicaMark(input);
if (result.Code == 0)
{
TestResultRepository.InsertTopicaMark(input.userName, input.tuVung, input.dienDat, input.ngheHieu, input.chinhTa, levelCasec);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống " + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public Result TCLCallInfoUpdate(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.IncomingUpdate,
};
if (string.IsNullOrEmpty(infomation))
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi đến rỗng";
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.NullOrEmpty,
Description = "Thông tin cuộc gọi đến rỗng",
});
}
infomation = "<?xml version=\"1.0\" encoding=\"UTF-8\"?><CallInforUpdate>" + infomation + "</CallInforUpdate>";
var callInfo = ObjectHelper.CreateObject <CallInforUpdate>(infomation);
if (callInfo == null)
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi không đúng định dạng: " + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.NotFormat,
Description = "Thông tin cuộc gọi không đúng định dạng",
});
}
try
{
if (callInfo.station_id.IsStringNullOrEmpty())
{
var arr = callInfo.agent_code.Split('/');
if (arr.Length > 1)
{
callInfo.station_id = arr[1];
}
}
callInfo.mobile_phone = callInfo.mobile_phone.Trim();
if (callInfo.mobile_phone.StartsWith("0"))
{
callInfo.mobile_phone = callInfo.mobile_phone.Substring(1);
}
var contactInfo = ContactRepository.GetByMobile(callInfo.mobile_phone);
var callHitoryInfo = CallHistoryRepository.GetInfoIdentifyTcl(callInfo.call_id, (int)EmployeeType.Collaborator) ??
new CallHistoryInfo();
callHitoryInfo.CallTimeLength = 0;
callHitoryInfo.CallTime = DateTime.Now;
callHitoryInfo.Status = callInfo.status;
callHitoryInfo.CallId = callInfo.call_id;
callHitoryInfo.CreatedDate = DateTime.Now;
callHitoryInfo.Duration = callInfo.duration;
callHitoryInfo.RingTime = callInfo.ringtime;
callHitoryInfo.CallCenterInfo = string.Empty;
callHitoryInfo.StationId = callInfo.station_id;
callHitoryInfo.AgentCode = callInfo.agent_code;
callHitoryInfo.ErrorCode = callInfo.error_code;
callHitoryInfo.ErrorDesc = callInfo.error_desc;
callHitoryInfo.MessageCode = callInfo.message_code;
callHitoryInfo.MobilePhone = callInfo.mobile_phone;
callHitoryInfo.CallType = (int)CallType.IncomingUpdate;
callHitoryInfo.StatusUpdate = contactInfo == null ? -1 : 2;
callHitoryInfo.UserLogType = (int)EmployeeType.Collaborator;
callHitoryInfo.LinkRecord = callInfo.link_down_record.IsStringNullOrEmpty()
? string.Empty
: callInfo.link_down_record.Replace("/var/spool/asterisk/monitor/5678/", StoreData.LinkRecordTCL(contactInfo == null ? 0 : contactInfo.BranchId));
callHitoryInfo.EndTime = callInfo.end_time.ToDateTime("yyyyMMddHHmmss");
callHitoryInfo.StartTime = callInfo.start_time.ToDateTime("yyyyMMddHHmmss");
callHitoryInfo.ResponseTime = callInfo.datetime_response.ToDateTime("yyyyMMddHHmmss");
if (callHitoryInfo.ContactId.IsIntegerNull())
{
callHitoryInfo.ContactId = contactInfo == null ? 0 : contactInfo.Id;
}
if (callHitoryInfo.LevelId.IsIntegerNull())
{
callHitoryInfo.LevelId = contactInfo == null ? 0 : contactInfo.LevelId;
}
if (callHitoryInfo.CreatedBy.IsIntegerNull())
{
callHitoryInfo.CreatedBy = contactInfo == null ? 0 : contactInfo.UserConsultantId;
}
if (callHitoryInfo.RecallTime == null)
{
callHitoryInfo.RecallTime = contactInfo == null ? null : contactInfo.AppointmentConsultantDate;
}
if (callHitoryInfo.StatusMapId.IsIntegerNull())
{
callHitoryInfo.StatusMapId = contactInfo == null ? 0 : contactInfo.StatusMapConsultantId;
}
if (callHitoryInfo.StatusCareId.IsIntegerNull())
{
callHitoryInfo.StatusCareId = contactInfo == null ? 0 : contactInfo.StatusCareConsultantId;
}
if (callHitoryInfo.CallCenterInfo.IsStringNullOrEmpty())
{
callHitoryInfo.CallCenterInfo = contactInfo == null ? string.Empty : contactInfo.CallInfoConsultant;
}
CallHistoryRepository.Create(callHitoryInfo);
// Logs
log.Status = 0;
log.Description = infomation + " ==> BranchId: " + (contactInfo == null ? 0 : contactInfo.BranchId);
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.Success,
Description = "Cập nhật cuộc gọi đến thành công",
});
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex + " ---- input" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.Exception,
Description = "Cập nhật cuộc gọi đến không thành công, lỗi hệ thống",
});
}
}
public ResultMissCall MissCall(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.MissCall,
};
//" <dien_thoai></dien_thoai> <thoi_gian></thoi_gian> <call_id_truoc> </call_id_truoc> <agent_code></agent_code>. ";
if (string.IsNullOrEmpty(infomation))
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi nhỡ rỗng";
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.NullOrEmpty,
Description = "Thông tin cuộc gọi nhỡ rỗng",
});
}
var rg = new Regex("<dien_thoai>(?<phone>.*?)</dien_thoai>.*?" +
"<thoi_gian>(?<time>.*?)</thoi_gian>.*?" +
"<call_id_truoc>(?<call_id>.*?)</call_id_truoc>.*?" +
"<agent_code>(?<agent_code>.*?)</agent_code>");
var mt = rg.Match(infomation);
if (!mt.Success)
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi không đúng định dạng: " + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.NotFormat,
Description = "Thông tin cuộc gọi không đúng định dạng",
});
}
var phone = mt.Groups["phone"].Value;
if (string.IsNullOrEmpty(phone))
{
// Logs
log.Status = 1;
log.Description = "Số điện thoại rỗng:" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Description = "Số điện thoại rỗng",
Code = (int)ErrorServiceType.NullOrEmpty,
});
}
try
{
phone = phone.Trim();
if (phone.StartsWith("0"))
{
phone = phone.Substring(1);
}
var contactEntity = ContactRepository.GetByMobile(phone);
var entity = new MissedCallInfo
{
PhoneNumber = phone,
CreatedTime = DateTime.Now,
OldCallId = mt.Groups["call_id"].Value,
Status = contactEntity == null ? -1 : 1,
AgentCode = mt.Groups["agent_code"].Value,
ContactId = contactEntity == null ? 0 : contactEntity.Id,
UserId = contactEntity == null ? 0 : contactEntity.UserConsultantId,
MissedCallTime = mt.Groups["time"].Value.ToDateTime("yyyyMMddHHmmss") ?? DateTime.Now,
};
entity.Id = MissedCallRepository.Create(entity);
// Logs
log.Status = 0;
log.Description = infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.Success,
Description = "Cập nhật cuộc gọi nhỡ thành công",
});
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex + " --- input:" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.Exception,
Description = "Cập nhật cuộc gọi nhỡ không thành công, lỗi hệ thống",
});
}
}