public JsonResult ReplyTicket(TicketReplyViewModel ticketReplyViewModel)
{
if (ticketReplyViewModel.LeaveApprovedFrom != null && ticketReplyViewModel.LeaveApprovedTo != null)
{
ticketReplyViewModel.LeaveApprovedBy = (int)Session["EmployeeID"];
ticketReplyViewModel.LeaveApprovedDate = DateTime.UtcNow;
}
ticketReplyViewModel.TicketRepliedBy = User.Identity.GetUserId();
TicketReplyResponse ticketReplyResponse = ticketReplyViewModel.MapReplyFromClientToServer();
bool replyConfirmation = ticketService.ReplyTicket(ticketReplyResponse);
ticketReplyViewModel.replyConfirmationStatus = replyConfirmation;
return(Json(ticketReplyViewModel, JsonRequestBehavior.AllowGet));
}
public bool ReplyTicket(TicketReplyResponse ticketReplyResponse)
{
Ticket ticket = ticketRepository.Find(ticketReplyResponse.TicketId);
if (ticket != null)
{
ticket.TicketReply = ticketReplyResponse.TicketReply;
ticket.RecLastUpdateOn = DateTime.UtcNow;
ticket.RecLastUpdatedBy = ticketReplyResponse.TicketRepliedBy;
ticket.StatusId = ticketReplyResponse.Status;
ticket.LeaveApprovedBy = ticketReplyResponse.LeaveApprovedBy;
ticket.LeaveApprovedDate = ticketReplyResponse.LeaveApprovedDate;
ticket.LeaveApprovedFrom = ticketReplyResponse.LeaveApprovedFrom;
ticket.LeaveApprovedTo = ticketReplyResponse.LeaveApprovedTo;
ticket.WorkingDays = ticketReplyResponse.WorkingDays;
ticketRepository.SaveChanges();
return(true);
}
return(false);
}