public ActionResult Display(long Id)
{
ViewBag.Title = "مشاهده تیکت";
Dictionary <string, string> parameter = new Dictionary <string, string>();
parameter.Add("TicketId", Id.ToString());
List <TicketContent> tk = new TicketContent().GetAll(parameter);
ViewBag.Id = Id;
return(View(tk));
}
public ActionResult Display(string ticketId, string message)
{
string permissions = "";
int stat = 0;
if (HasPermission("[ticket]", ref permissions, ref stat))
{
return(RedirectToAction("AccessDeny"));
}
ViewBag.permissions = permissions;
ViewBag.stat = stat;
ViewBag.Title = "مشاهده تیکت";
try
{
Ticket tk = new Ticket();
tk.Id = long.Parse(ticketId);
tk = tk.GetOne();
tk.Status = 2;
tk.StatusDate = DateTime.Now;
tk.Update();
TicketContent tkc = new TicketContent();
tkc.Content = message;
tkc.UserId = int.Parse(Session["user_id"].ToString());
tkc.RegisterDate = DateTime.Now;
tkc.TicketId = tk.Id;
tkc.Add();
return(RedirectToAction("Index", "Ticket"));
}
catch (Exception ex)
{
ErrorLog log = new ErrorLog();
log.Description = ex.Message;
if (ex.InnerException != null)
{
log.Description += ";" + ex.Message;
}
log.ErrorDate = DateTime.Now;
log.Add();
}
Dictionary <string, string> parameter = new Dictionary <string, string>();
parameter.Add("TicketId", ticketId);
List <TicketContent> model = new TicketContent().GetAll(parameter);
ViewBag.Id = ticketId;
return(View(model));
}
public ActionResult Display(long Id)
{
string permissions = "";
int stat = 0;
if (HasPermission("[ticket]", ref permissions, ref stat))
{
return(RedirectToAction("AccessDeny"));
}
ViewBag.permissions = permissions;
ViewBag.stat = stat;
ViewBag.Title = "مشاهده تیکت";
Dictionary <string, string> parameter = new Dictionary <string, string>();
parameter.Add("TicketId", Id.ToString());
List <TicketContent> tk = new TicketContent().GetAll(parameter);
ViewBag.Id = Id;
return(View(tk));
}
public ActionResult New(string subject, string message, string periority)
{
ViewBag.Title = "ارسال تیکت جدید";
Ticket tk = new Ticket();
try
{
tk.CreateDate = DateTime.Now;
tk.CustomerId = long.Parse(Session["customer_id"].ToString());
tk.Priority = int.Parse(periority);
tk.Status = 1;
tk.StatusDate = DateTime.Now;
tk.Subject = subject;
tk.Add();
TicketContent tkc = new TicketContent();
tkc.Content = message;
tkc.CustomerId = long.Parse(Session["customer_id"].ToString());
tkc.RegisterDate = DateTime.Now;
tkc.TicketId = tk.Id;
tkc.Add();
return(RedirectToAction("Index", "Ticket"));
}
catch (Exception ex)
{
ErrorLog log = new ErrorLog();
log.Description = ex.Message;
if (ex.InnerException != null)
{
log.Description += ";" + ex.Message;
}
log.ErrorDate = DateTime.Now;
log.Add();
}
return(View(tk));
}
public async Task <IActionResult> AddTicket(string userId, [FromForm] TicketForCreateDto ticketForCreateDto)
{
var ticketFromRepo = await _db.TicketRepository
.GetAsync(p => p.Title == ticketForCreateDto.Title && p.UserId == userId);
if (ticketFromRepo == null)
{
var ticket = new Ticket()
{
UserId = userId,
Closed = false,
IsAdminSide = false
};
_mapper.Map(ticketForCreateDto, ticket);
await _db.TicketRepository.InsertAsync(ticket);
if (await _db.SaveAsync())
{
var ticketContent = new TicketContent()
{
TicketId = ticket.Id,
IsAdminSide = false,
Text = ticketForCreateDto.Text
};
if (ticketForCreateDto.File != null)
{
if (ticketForCreateDto.File.Length > 0)
{
var uploadRes = await _uploadService.UploadFileToLocal(
ticketForCreateDto.File,
userId,
_env.WebRootPath,
$"{Request.Scheme ?? ""}://{Request.Host.Value ?? ""}{Request.PathBase.Value ?? ""}",
"Files\\TicketContent"
);
if (uploadRes.Status)
{
ticketContent.FileUrl = uploadRes.Url;
}
else
{
_db.TicketRepository.Delete(ticket.Id);
await _db.SaveAsync();
return(BadRequest(uploadRes.Message));
}
}
else
{
ticketContent.FileUrl = "";
}
}
else
{
ticketContent.FileUrl = "";
}
await _db.TicketContentRepository.InsertAsync(ticketContent);
if (await _db.SaveAsync())
{
return(CreatedAtRoute("GetTicket", new { v = HttpContext.GetRequestedApiVersion().ToString(), id = ticket.Id, userId = userId },
ticket));
}
else
{
_db.TicketRepository.Delete(ticket.Id);
await _db.SaveAsync();
return(BadRequest("خطا در ثبت اطلاعات "));
}
}
else
{
return(BadRequest("خطا در ثبت اطلاعات "));
}
}
{
return(BadRequest("این تیکت قبلا ثبت شده است"));
}
}
public async Task <IActionResult> AddTicketContent(string id, string userId, [FromForm] TicketContentForCreateDto ticketContentForCreateDto)
{
var ticketFromRepo = (await _db.TicketRepository.GetByIdAsync(id));
if (ticketFromRepo != null)
{
ticketFromRepo.DateModified = DateTime.Now;
ticketFromRepo.IsAdminSide = false;
_db.TicketRepository.Update(ticketFromRepo);
await _db.SaveAsync();
}
var ticketContent = new TicketContent()
{
TicketId = id,
IsAdminSide = false,
Text = ticketContentForCreateDto.Text
};
if (ticketContentForCreateDto.File != null)
{
if (ticketContentForCreateDto.File.Length > 0)
{
var uploadRes = await _uploadService.UploadFileToLocal(
ticketContentForCreateDto.File,
userId,
_env.WebRootPath,
$"{Request.Scheme ?? ""}://{Request.Host.Value ?? ""}{Request.PathBase.Value ?? ""}",
"Files\\TicketContent"
);
if (uploadRes.Status)
{
ticketContent.FileUrl = uploadRes.Url;
}
else
{
return(BadRequest(uploadRes.Message));
}
}
else
{
ticketContent.FileUrl = "";
}
}
else
{
ticketContent.FileUrl = "";
}
await _db.TicketContentRepository.InsertAsync(ticketContent);
if (await _db.SaveAsync())
{
return(CreatedAtRoute("GetTicketContent", new { v = HttpContext.GetRequestedApiVersion().ToString(), userId = userId, ticketId = id, id = ticketContent.Id, },
ticketContent));
}
else
{
return(BadRequest("خطا در ثبت اطلاعات "));
}
}
