public void GetAllTicketAttachments()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
Ticket ticket = TestSetup.KayakoApiService.Tickets.GetTicket(1);
TicketAttachmentCollection attachments = TestSetup.KayakoApiService.Tickets.GetTicketAttachments(ticket.Id);
Assert.IsNotNull(attachments, "No ticket attachments were returned for ticket id " + ticket.Id);
Assert.IsNotEmpty(attachments, "No ticket attachments were returned for ticket id " + ticket.Id);
}
public TicketAttachment GetTicketAttachment(int ticketId, int attachmentId)
{
string apiMethod = String.Format("/Tickets/TicketAttachment/{0}/{1}", ticketId, attachmentId);
TicketAttachmentCollection attachments = Connector.ExecuteGet <TicketAttachmentCollection>(apiMethod);
if (attachments != null && attachments.Count > 0)
{
return(attachments[0]);
}
return(null);
}
public void GetTicketAttachment()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
Ticket ticket = TestSetup.KayakoApiService.Tickets.GetTicket(1);
TicketAttachmentCollection attachments = TestSetup.KayakoApiService.Tickets.GetTicketAttachments(ticket.Id);
Assert.IsNotNull(attachments, "No ticket attachments were returned for ticket id " + ticket.Id);
Assert.IsNotEmpty(attachments, "No ticket attachments were returned for ticket id " + ticket.Id);
TicketAttachment randomTicketAttachmentToGet = attachments[new Random().Next(attachments.Count)];
Trace.WriteLine("GetTicketAttachment using ticket attachment id: " + randomTicketAttachmentToGet.Id);
TicketAttachment ticketNote = TestSetup.KayakoApiService.Tickets.GetTicketAttachment(ticket.Id, randomTicketAttachmentToGet.Id);
CompareTicketAttachment(ticketNote, randomTicketAttachmentToGet);
}
/// <summary>
/// Add an attachment to a ticket post.
/// </summary>
/// <param name="ticketId">The unique numeric identifier of the ticket</param>
/// <param name="ticketPostId">The unique numeric identifier of the ticket post</param>
/// <param name="fileName">The file name for the attachment </param>
/// <param name="contents">The BASE64 encoded attachment contents</param>
public TicketAttachment AddTicketAttachment(TicketAttachmentRequest request)
{
string apiMethod = "/Tickets/TicketAttachment";
request.EnsureValidData(RequestTypes.Create);
RequestBodyBuilder parameters = new RequestBodyBuilder();
parameters.AppendRequestData("ticketid", request.TicketId);
parameters.AppendRequestData("ticketpostid", request.TicketPostId);
parameters.AppendRequestData("filename", request.FileName);
parameters.AppendRequestData("contents", request.Contents);
TicketAttachmentCollection attachments = Connector.ExecutePost <TicketAttachmentCollection>(apiMethod, parameters.ToString());
if (attachments != null && attachments.Count > 0)
{
return(attachments[0]);
}
return(null);
}
