Exemple #1
0
        public async Task <HttpResponseMessage> Get(int id)
        {
            var endpoint = $"/desk/v1/tickets/{id}.json";
            var jsonData = await Teamwork.GetData(endpoint);

            var ticketData = JsonConvert.DeserializeObject <TeamworkDeskTicket>(jsonData);

            var result = JsonConvert.SerializeObject(ticketData);

            var resp = new HttpResponseMessage
            {
                Content = new StringContent(result, Encoding.UTF8, "application/json")
            };

            return(resp);
        }
        public async Task <HttpResponseMessage> Get(int id = 0, string status = "")
        {
            var endpoint = "";

            if (string.IsNullOrEmpty(status))
            {
                endpoint = $"/desk/v1/smartinboxes/21/tickets.json?sortBy=createdAt&sortDir=DESC&startRow=1&groupId={id}";
            }

            else if (status == "assigned")
            {
                endpoint = $"/desk/v1/inboxes/{id}/tickets/Active.json?notAssignedTo[]=-1&notAssignedTo[]=156275&pageSize=1000&sortBy=createdAt&sortDir=ASC&startRow=1";
            }

            else if (status == "search")
            {
                endpoint = $"desk/v1/tickets/search.json?search={id}";
            }

            else
            {
                endpoint = $"/desk/v1/inboxes/{id}/tickets/{status}.json?pageSize=3000&sortBy=createdAt&sortDir=ASC&startRow=1";
            }


            var jsonData = await Teamwork.GetData(endpoint);

            var ticketData = JsonConvert.DeserializeObject <TeamworkDeskTickets>(jsonData);

            var result = JsonConvert.SerializeObject(ticketData);

            var resp = new HttpResponseMessage
            {
                Content = new StringContent(result, Encoding.UTF8, "application/json"),
            };

            return(resp);
        }