static void Main(string[] args) { // Find your Account Sid and Auth Token at twilio.com/user/account string AccountSid = "{{ account_sid }}"; string AuthToken = "{{ auth_token }}"; string WorkspaceSid = "{{ workspace_sid }}"; string salesQueue = "WQxxxx"; string marketingQueue = "WQxxxx"; string supportQueue = "WQxxxx"; string everyoneQueue = "WQxxxx"; var client = new TaskRouterClient(AccountSid, AuthToken); // sales var salesRule = new WorkflowRule { FriendlyName = "Sales", Expression = "type == 'sales'", Targets = new List <WorkflowRuleTarget>() { new WorkflowTarget { Queue = salesQueue } } }; // marketing var marketingRule = new WorkflowRule { FriendlyName = "Marketing", Expression = "type == 'marketing'", Targets = new List <WorkflowRuleTarget>() { new WorkflowTarget { Queue = marketingQueue } } } // support var supportRule = new WorkflowRule { FriendlyName = "Support", Expression = "type == 'support'", Targets = new List <WorkflowRuleTarget>() { new WorkflowTarget { Queue = supportQueue } } } workFlowConfiguration.Filters.Add(salesRule); workFlowConfiguration.Filters.Add(marketingRule); workFlowConfiguration.Filters.Add(supportRule); workFlowConfiguration.DefaultFilter = new WorkflowTarget() { Queue = everyoneQueue }; // convert to json var workflowJSON = config.ToString(); // call rest api Workflow workflow = client.AddWorkflow(WorkspaceSid, "Sales, Marketing, Support Workflow", workflowJSON, "http://example.com", "http://example2.com", 30); Console.WriteLine(workflow.FriendlyName); }