/// <summary>
/// 廠商改派案件
/// </summary>
/// <param name="log">畫面上選擇的案件</param>
/// <param name="account">廠商選擇的技師帳號</param>
/// <returns></returns>
public Boolean VendorChangeLog(Tcallog log, string account, string username)
{
_logger.Info($"案件改派-公司別:{log.CompCd},案件編號:{log.Sn}");
#region 驗證與取得資訊
//取得案件
Tcallog callog = base.GetCallog(log.CompCd, log.Sn);
//取得原來的受理技師帳號,並記錄
if (callog.TacceptedLog == null)
{
throw new NullReferenceException($"此案件未被認養,因此無法改派");
}
//如果已經銷案不允許再指通知了
if (callog.CloseSts > (byte)CloseSts.process)
{
throw new IndexOutOfRangeException($"此案件已銷案");
}
string oldAccount = callog.TacceptedLog.Account;
//取得公司
Tcmpdat comp = base.GetComp(log.CompCd);
//取得技師
TvenderTechnician technician = base.GetTechnician(log.CompCd, account);
_logger.Info($"案件改派-公司別:{callog.CompCd}");
_logger.Info($"案件改派-廠商別:{callog.VenderCd}");
_logger.Info($"案件改派-要被改派的技師代號:{technician.Account}");
_logger.Info($"案件改派-既有的技師代號:{oldAccount}");
#endregion
#region 組合物件
DateTime now = DateTime.Now;
TacceptedLog tacceptedLog = new TacceptedLog()
{
Account = technician.Account,
Sn = callog.Sn,
RcvDatetime = DateTime.Now,
RcvRemark = "no defind",
Name = technician.Name,
};
callog.TacceptedLog = tacceptedLog;
#endregion
#region 廠商改派
_logger.Info($"案件改派-準備更新資料");
if (!_callogFactory.TechnicianAccept(callog))
{
throw new Exception("[ERROR]=>廠商改派案件,改派失敗");
}
#endregion
#region 推播訊息
_logger.Info($"案件改派-準備通知給帳號:{account}");
string storeName = getStoreName(callog.CompCd, callog.StoreCd);
string CallLevel = callog.CallLevel == "1" ? "普通" : "緊急";
_notifyFactory.Exucte(new JPushRequest(
callog.CompCd,
callog.VenderCd,
account)
{
Sn = callog.Sn,
Content = $"您有一筆新案件待銷案,案件編號:{callog.Sn} 店名:{storeName} 叫修等級:{CallLevel}",
Title = "廠商改派",
Extras = new Dictionary <string, string>()
{
{ "FeatureName", "VenderConfirm" }
}
});
_logger.Info($"案件改派-準備通知給帳號:{oldAccount}");
_notifyFactory.Exucte(new JPushRequest(
callog.CompCd,
callog.VenderCd,
oldAccount)
{
Sn = callog.Sn,
Content = $"您的案件已經指派給:{ technician.Name},案件編號:{callog.Sn} 店名:{storeName} 叫修等級:{CallLevel}",
Title = "廠商改派",
Extras = new Dictionary <string, string>()
{
{ "FeatureName", "" }
}
});
var Con = new Conditions <DataBase.TCallogCourse>();
TCallogCourse course = new TCallogCourse()
{
CompCd = log.CompCd,
Sn = log.Sn,
Assignor = username,
Admissibility = technician.Name,
Datetime = now
};
//新增案件歷程
_CallogCourseRepo.Insert(Con, course);
#endregion
return(true);
}
/// <summary>
/// 技師認養案件/廠商指派案件
/// </summary>
/// <param name="log">畫面上選擇的案件</param>
/// <param name="account">登入的技師/廠商選取的技師</param>
/// <returns></returns>
public Boolean TechnicianAccept(Tcallog log, string account, Boolean isVndAssign, string username)
{
_logger.Info($"案件認養/指派-公司別:{log.CompCd},案件編號:{log.Sn}");
#region 驗證與取得資訊
//取得案件
Tcallog callog = base.GetCallog(log.CompCd, log.Sn);
if (callog.TacceptedLog != null)
{
throw new IndexOutOfRangeException($"案件已由{callog.TacceptedLog.Name}認養");
}
//如果已經銷案不允許再指通知了
if (callog.CloseSts > (byte)CloseSts.process)
{
throw new IndexOutOfRangeException($"此案件已銷案");
}
//取得技師
TvenderTechnician technician = base.GetTechnician(log.CompCd, account);
_logger.Info($"案件認養/指派-公司別:{callog.CompCd}");
_logger.Info($"案件認養/指派-廠商別:{callog.VenderCd}");
_logger.Info($"案件認養/指派-技師代號:{technician.Account}");
#endregion
#region 組合物件
DateTime now = DateTime.Now;
TacceptedLog tacceptedLog = new TacceptedLog()
{
Account = technician.Account,
Sn = callog.Sn,
RcvDatetime = now,
RcvRemark = "no defind",
Name = technician.Name,
};
callog.TacceptedLog = tacceptedLog;
callog.TimePoint = (int)TimePoint.Accepted;
#endregion
using (TransactionScope scope = new TransactionScope())
{
_logger.Info($"案件認養/指派-準備更新資料");
#region 技師認養
if (!_callogFactory.TechnicianAccept(callog))
{
throw new Exception("[ERROR]=>技師認養案件時,認養失敗");
}
#endregion
_logger.Info($"案件認養/指派-移除案件與技師關聯");
#region 移除案件與技師關聯
//bool bo = _technicianProvider.RemoveAwaitAcceptLog(log.CompCd, log.Sn);
//if (bo == false)
//{
// string Mail = ServerProfile.GetInstance().Mail;
// string[] MailList = Mail.Split(';');
// _MailFactory.Excute(new MailRequest(
// MailList,
// "移除案件與技師關聯失敗",
// $"認養或指派時，刪除技師與案件關聯失敗，案件編號：{log.Sn}"
// ));
// throw new Exception("[ERROR]=>技師認養案件時,認養失敗");
//}
int DataCount;
using (TransactionScope tss = new TransactionScope(TransactionScopeOption.RequiresNew))
{
DataCount = _technicianProvider.GetCallLogClaimsCount(log.CompCd, log.Sn);
_logger.Info($"移除案件與技師關聯[前]，CallLogClaims關聯資料筆數 ：{DataCount}， 查詢條件-公司別：{log.CompCd}、案件編號：{log.Sn}");
_logger.Info($"案件認養/指派-準備移除案件與技師關聯，公司別：{log.CompCd}、案件編號：{log.Sn}");
_technicianProvider.RemoveAwaitAcceptLog(log.CompCd, log.Sn);
tss.Complete();
}
using (TransactionScope tss = new TransactionScope(TransactionScopeOption.Suppress))
{
DataCount = _technicianProvider.GetCallLogClaimsCount(log.CompCd, log.Sn);
_logger.Info($"移除案件與技師關聯[後]，CallLogClaims關聯資料筆數 ：{DataCount}， 查詢條件-公司別：{log.CompCd}、案件編號：{log.Sn}");
}
if (DataCount != 0)
{
string Mail = ServerProfile.GetInstance().Mail;
string[] MailList = Mail.Split(';');
_MailFactory.Excute(new MailRequest(
MailList,
"移除案件與技師關聯失敗",
$"認養或指派時，刪除技師與案件關聯失敗，案件編號：{log.Sn}"
));
throw new Exception($"[ERROR]=>案件編號：{log.Sn}，技師認養案件時,認養失敗");
}
#endregion
scope.Complete();
}
#region 推播訊息
string Assignor = "";
if (isVndAssign) //由廠商指派的才需要推播
{
_logger.Info($"案件認養/指派-準備通知給帳號:{account}");
string storeName = getStoreName(callog.CompCd, callog.StoreCd);
string CallLevel = callog.CallLevel == "1" ? "普通" : "緊急";
_notifyFactory.Exucte(new JPushRequest(
callog.CompCd,
callog.VenderCd,
account)
{
Sn = callog.Sn,
Content = $"您有一筆新案件待銷案,案件編號:{callog.Sn} 店名:{storeName} 叫修等級:{CallLevel}",
Title = "認養案件",
Extras = new Dictionary <string, string>()
{
{ "FeatureName", "VenderConfirm" }
}
});
Assignor = username;
}
else
{
Assignor = technician.Name;
}
var Con = new Conditions <DataBase.TCallogCourse>();
TCallogCourse course = new TCallogCourse()
{
CompCd = log.CompCd,
Sn = log.Sn,
Assignor = Assignor,
Admissibility = technician.Name,
Datetime = now
};
//新增案件歷程
_CallogCourseRepo.Insert(Con, course);
#endregion
return(true);
}
/// <summary>
/// 多案件、單一技師指派
/// </summary>
/// <param name="user"></param>
/// <param name="Sn"></param>
/// <param name="Account"></param>
/// <returns>從Web進行指派</returns>
public Boolean NotificationForAppoint(UserBase user, List <string> Sn, List <string> Account)
{
_logger.Info("更新技師待受理案件(網頁指派案件)");
DateTime now = DateTime.Now;
using (TransactionScope scope = new TransactionScope())
{
_logger.Info($"案件認養/指派-準備更新資料");
Sn.ForEach(sn =>
{
int DataCount;
#region 移除案件與技師關聯
using (TransactionScope tss = new TransactionScope(TransactionScopeOption.RequiresNew))
{
DataCount = _technicianProvider.GetCallLogClaimsCount(user.CompCd, sn);
_logger.Info($"移除案件與技師關聯[前]，CallLogClaims關聯資料筆數 ：{DataCount}， 查詢條件-公司別：{user.CompCd}、案件編號：{sn}");
_logger.Info($"案件認養/指派-準備移除案件與技師關聯，公司別：{user.CompCd}、案件編號：{sn}");
_technicianProvider.RemoveAwaitAcceptLog(user.CompCd, sn);
tss.Complete();
}
#endregion
using (TransactionScope tss = new TransactionScope(TransactionScopeOption.Suppress))
{
DataCount = _technicianProvider.GetCallLogClaimsCount(user.CompCd, sn);
_logger.Info($"移除案件與技師關聯[後]，CallLogClaims關聯資料筆數 ：{DataCount}， 查詢條件-公司別：{user.CompCd}、案件編號：{sn}");
}
if (DataCount != 0)
{
string Mail = ServerProfile.GetInstance().Mail;
string[] MailList = Mail.Split(';');
_MailFactory.Excute(new MailRequest(
MailList,
"移除案件與技師關聯失敗",
$"認養或指派時，刪除技師與案件關聯失敗，案件編號：{sn}"
));
throw new Exception($"[ERROR]=>案件編號：{sn}，技師認養案件時,認養失敗");
}
else
{
#region 更新資料
//取得案件
Tcallog callog = base.GetCallog(user.CompCd, sn);
TacceptedLog tacceptedLog = new TacceptedLog()
{
Account = Account[0].ToString(),
Sn = sn,
RcvDatetime = now,
RcvRemark = "no defind",
Name = Account[2].ToString(),
};
callog.TacceptedLog = tacceptedLog;
callog.TimePoint = (int)TimePoint.Accepted;
if (!_callogFactory.TechnicianAccept(callog))
{
throw new Exception("[ERROR]=>技師認養案件時,認養失敗");
}
#endregion
}
#region 新增案件歷程
Conditions <DataBase.TCallogCourse> Con = new Conditions <DataBase.TCallogCourse>();
TCallogCourse course = new TCallogCourse()
{
CompCd = user.CompCd,
Sn = sn,
Assignor = user.UserName,
Admissibility = Account[2].ToString(),
Datetime = now
};
//新增案件歷程
_CallogCourseRepo.Insert(Con, course);
#endregion
});
scope.Complete();
}
#region 推播
var bo = _notifyFactory.Exucte(
new JPushRequest(user.CompCd, user.VenderCd)
{
Content = "您有新案件待銷案",
Title = "認養案件",
Extras = new Dictionary <string, string>()
{
{ "FeatureName", "VenderConfirm" }
}
}
, Sn
, Account);
#endregion
return(true);
}
/// <summary>
/// 多案件、單一技師改派
/// </summary>
/// <param name="user"></param>
/// <param name="Sn"></param>
/// <param name="Account"></param>
/// <returns>從Web進行改派</returns>
public Boolean ChangeNotificationForWeb(UserBase user, List <string> Sn, TvenderTechnician Techniciandata, Dictionary <string, string> OldAccount)
{
_logger.Info("更新技師已受理案件(網頁改派案件)");
using (TransactionScope scope = new TransactionScope())
{
//更新案件已受理技師
Sn.ForEach(sn =>
{
#region 更新資料
//取得案件
Tcallog callog = base.GetCallog(user.CompCd, sn);
TacceptedLog tacceptedLog = new TacceptedLog()
{
Account = Techniciandata.Account,
Sn = callog.Sn,
RcvDatetime = DateTime.Now,
RcvRemark = "no defind",
Name = Techniciandata.Name,
};
callog.TacceptedLog = tacceptedLog;
if (!_callogFactory.TechnicianAccept(callog))
{
throw new Exception($"[ERROR]=>廠商改派案件失敗,案件編號:{sn}");
}
#endregion
#region 新增案件歷程
Conditions <DataBase.TCallogCourse> Con = new Conditions <DataBase.TCallogCourse>();
TCallogCourse course = new TCallogCourse()
{
CompCd = user.CompCd,
Sn = sn,
Assignor = user.UserName,
Admissibility = Techniciandata.Name,
Datetime = DateTime.Now
};
//新增案件歷程
_CallogCourseRepo.Insert(Con, course);
#endregion
});
scope.Complete();
}
#region 推播給新技師
Dictionary <string, string> Account = new Dictionary <string, string>();
Account.Add(Techniciandata.Account, Techniciandata.RegistrationID);
_notifyFactory.Exucte(
new JPushRequest(user.CompCd, user.VenderCd)
{
Content = "您有新案件待銷案",
Title = "廠商改派",
Extras = new Dictionary <string, string>()
{
{ "FeatureName", "VenderConfirm" }
}
}
, Sn
, Account);
#endregion
#region 推播給舊技師
_notifyFactory.Exucte(
new JPushRequest(user.CompCd, user.VenderCd)
{
Content = "您的案件已經被指派給其他技師",
Title = "廠商改派",
Extras = new Dictionary <string, string>()
{
{ "FeatureName", "" }
}
}
, Sn
, OldAccount);
#endregion
return(true);
}
public CallogCourse(TCallogCourse data)
{
this.Assignor = data.Assignor;
this.Admissibility = data.Admissibility;
this.Datetime = data.Datetime.ToString("yyyy/MM/dd HH:mm:ss");
}
