private void CreateNewCase()
{
this.EnsureChildControls();
try
{
EnableValidators();
Page.Validate();
if (Page.IsValid)
{
// Create new Support Toolkit web service client
SupportToolkitWS supportWS = new SupportToolkitWS(Global.ClarifySessWS);
// Create setup object for creating a case
CreateCaseSetupWS setup = new CreateCaseSetupWS(
siteID.Text, firstName.Text, lastName.Text, phoneNumber.Text);
// Set additional information
setup.CaseType = caseType.SelectedValue;
setup.PhoneLogNotes = phoneLog.Text;
setup.Title = title.Text;
// Invoke web service to create case
ToolkitResultProtocol result = supportWS.CreateCase(setup);
// Show result ID
this.messageLabel.Text = String.Format("<b>Case {0} created successfully.</b>", result.IDNum);
ClearEntryFields();
// Fire event to let the Page know that the DataGrid need to be rebinded so that our new case will appear there.
this.OnCaseCreated(EventArgs.Empty);
}
}
catch (SoapException ex)
{
string message = ex.Detail.InnerText.Trim().Length > 0 ? ex.Detail.InnerText.Trim() : ex.Message;
this.messageLabel.Text += String.Format("<b>Error adding case.</b><br/>{0}", message.Replace("\n", "<br/>"));
}
}
public Utility(ClarifySessionWS session)
{
this.session = session;
supportWS = new SupportToolkitWS(session);
interfacesWS = new InterfacesToolkitWS(session);
}
