public void ReplyFromMember(string body)
{
var supportReply = new SupportTicketReply();
supportReply.Message = body;
supportReply.TicketId = this.Id;
supportReply.ReplyDate = AppSettings.ServerTime;
supportReply.IsMember = true;
supportReply.Save();
}
public void ReplyFromAdmin(string body, string adminName, bool sendEmail = false)
{
var supportReply = new SupportTicketReply();
supportReply.Message = body;
supportReply.TicketId = this.Id;
supportReply.ReplyDate = AppSettings.ServerTime;
supportReply.IsMember = false;
supportReply.AdminName = adminName;
supportReply.Save();
this.IsRead = false;
this.Save();
if (sendEmail)
{
sendEmailOnReply();
}
}