/// <summary>
/// Creates a new support queue.
/// </summary>
/// <param name="queueName">Name of the queue.</param>
/// <param name="queueDescription">The queue description.</param>
/// <param name="orderNo">The order no.</param>
/// <returns>true if succeeded, false otherwise</returns>
public static bool CreateNewSupportQueue(string queueName, string queueDescription, short orderNo)
{
SupportQueueEntity toInsert = new SupportQueueEntity();
toInsert.QueueDescription = queueDescription;
toInsert.QueueName = queueName;
toInsert.OrderNo = orderNo;
return(toInsert.Save());
}
/// <summary>
/// Modifies the support queue definition data.
/// </summary>
/// <param name="queueID">The queue ID of the queue to modify the definition data of.</param>
/// <param name="queueName">Name of the queue.</param>
/// <param name="queueDescription">The queue description.</param>
/// <param name="orderNo">The order no.</param>
/// <returns>true if succeeded, false otherwise</returns>
public static bool ModifySupportQueue(int queueID, string queueName, string queueDescription, short orderNo)
{
SupportQueueEntity toModify = SupportQueueGuiHelper.GetSupportQueue(queueID);
if (toModify == null)
{
// not found
return(false);
}
// set the fields, if they're not changed, the field won't be updated in the db.
toModify.QueueName = queueName;
toModify.QueueDescription = queueDescription;
toModify.OrderNo = orderNo;
return(toModify.Save());
}