public void CalculateRepUtiliziationTestPerformCalculation()
{
//initialize a product type.
string[] productTypes = new string[] { ProductData.CAR_STEREO_PRODUCT };
//initialize a service desk.
ServiceDesk sd = new ServiceDesk(productTypes[0], 1, 0, null);
//initialze the service desk representative work time (30 minutes in seconds)
sd.AddEntity(null, 1800);
//initialize a statistic handler.
StatisticsHandler_Accessor target = new StatisticsHandler_Accessor(0, productTypes);
//initialize the total work time (in minutes)
target.ObserveTime = 60;
//intialize the expected result (the service rep should have worked
//for 50% of the available time).
double expected = 0.5;
//perform action
target.CalculateRepUtiliziation(sd);
double result = target.RepUtilization[productTypes[0]];
//check results
Assert.AreEqual(expected, result);
}
public void CalculateAverageNumberWaitingTestDivisionByZero()
{
//initialize a product type.
string[] productTypes = new string[] { ProductData.CAR_STEREO_PRODUCT };
//initialize a statistic handler.
StatisticsHandler_Accessor target = new StatisticsHandler_Accessor(0, productTypes);
//intialize the expected result.
double expected = double.NaN;
//perform action.
target.CalculateAverageNumberWaiting(productTypes[0]);
double result = target.AverageNumberWaiting[productTypes[0]];
//check results.
Assert.AreEqual(expected, result);
}
public void CalculateRepUtiliziationTestDivisionByZero()
{
//initialize a product type.
string[] productTypes = new string[] { ProductData.CAR_STEREO_PRODUCT };
//initialize a service desk.
ServiceDesk sd = new ServiceDesk(productTypes[0], 1, 0, null);
//initialize a statistic handler.
StatisticsHandler_Accessor target = new StatisticsHandler_Accessor(0, productTypes);
//intialize the expected result.
double expected = double.NaN;
//perform atcion
target.CalculateRepUtiliziation(sd);
double result = target.RepUtilization[productTypes[0]];
//check results
Assert.AreEqual(expected, result);
}
public void CalculateAverageSystemTimeTestPerformCalculation()
{
//initialize a product type.
string[] productTypes = new string[] { ProductData.CAR_STEREO_PRODUCT };
//initialize a statistic handler.
StatisticsHandler_Accessor target = new StatisticsHandler_Accessor(0, productTypes);
//intialize the expected result.
double expected = 9;
//add system time samples
target.TakeSystemTimeSample(3);
target.TakeSystemTimeSample(6);
target.TakeSystemTimeSample(9);
target.TakeSystemTimeSample(12);
target.TakeSystemTimeSample(15);
//perform action.
target.CalculateAverageSystemTime();
double result = target.AverageSystemTime;
//check results.
Assert.AreEqual(expected, result);
}
public void CalculateAverageNumberWaitingTestPerformCalculation()
{
//initialize a product type.
string[] productTypes = new string[] { ProductData.CAR_STEREO_PRODUCT };
//initialize a statistic handler.
StatisticsHandler_Accessor target = new StatisticsHandler_Accessor(0, productTypes);
//intialize the expected result.
double expected = 6;
//add number waiting samples
target.TakeNumberWaitingSample(productTypes[0], 2);
target.TakeNumberWaitingSample(productTypes[0], 4);
target.TakeNumberWaitingSample(productTypes[0], 6);
target.TakeNumberWaitingSample(productTypes[0], 8);
target.TakeNumberWaitingSample(productTypes[0], 10);
//perform action.
target.CalculateAverageNumberWaiting(productTypes[0]);
double result = target.AverageNumberWaiting[productTypes[0]];
//check results.
Assert.AreEqual(expected, result);
}
