private void XmlStation_StationCallChanged(object sender, StationCallChangedEventArgs arg)
{
/* string station = arg.StationCall.CallConnection.DeviceID.ID;*/ // may hien tai
//string a = arg.StationCall.CallAppearance.ToString();
string b = arg.StationCall.CallerDN; // nguoi goi
string c = arg.StationCall.CalledDN; // nguoi nghe
string d = arg.StationCall.CallState.ToString();
//string w = arg.StationCall.CallEvents[0].ToString();
string e = arg.StationCall.CallDirection.ToString(); // huong goi vao
//string r = arg.StationCall.CallMembers[0].ToString();
//co cuoc goi toi
switch ((int)arg.StationCall.CallState)
{
// thong bao
case (int)enCallState.Alerting:
incoming_call_id = arg.StationCall.CallConnection.CallID.ToString();
txtIncoming.Text = "Incoming: " + arg.StationCall.CallerDN;
txtStatus.Text = "Ringing";
log.Info("--Call Recieved from: " + arg.StationCall.CallerDN + " to " + arg.StationCall.CalledDN);
call_type = CallType.AnswerCall;
btnPlaceCall.Enabled = true;
btnDrop.Enabled = true;
btnHold.Enabled = false;
btnTransfer.Enabled = false;
btnConference.Enabled = false;
break;
// bat may
case (int)enCallState.Connected:
txtStatus.Text = "Connected";
log.Info("--Having conversation between: " + arg.StationCall.CallerDN + " and " + arg.StationCall.CalledDN);
callTimer.Start();
btnPlaceCall.Enabled = false;
btnDrop.Enabled = true;
btnHold.Enabled = true;
btnTransfer.Enabled = true;
btnConference.Enabled = true;
break;
// cup may
case (int)enCallState.Idle:
log.Info("--End conversation between: " + arg.StationCall.CallerDN + " and " + arg.StationCall.CalledDN + "\n Duration: " + lblCallTimer.Text);
xmlStation.AgentSetState(enReqAgentState.ready, comm.agentID, comm.agentPassword, enWorkMode.WM_AUTO_IN, 0);
break;
// goi di
case (int)enCallState.Connecting:
incoming_call_id = arg.StationCall.CallConnection.CallID.ToString();
txtStatus.Text = "Connecting";
log.Info("--Is connecting with: " + arg.StationCall.CalledDN);
btnPlaceCall.Enabled = false;
btnDrop.Enabled = true;
btnHold.Enabled = false;
btnTransfer.Enabled = false;
btnConference.Enabled = false;
txtIncoming.Text = "Out-going: " + arg.StationCall.CalledDN;
txtbDialNumber.Clear();
break;
// hold
case (int)enCallState.Hold:
holdTimer.Start();
callTimer.Stop();
txtStatus.Text = "Holding";
log.Info("--Hold conversation between: " + arg.StationCall.CallerDN + " and " + arg.StationCall.CalledDN);
break;
}
}
private static void PrintEventToLog(StationCallChangedEventArgs arg)
{
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.CallEvent.CallEventType=" + arg.CallEvent.CallEventType + " begin ===>");
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallAppearance=" + arg.StationCall.CallAppearance);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallConnection.CallID=" + arg.StationCall.CallConnection.CallID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallConnection.DeviceID.ID=" + arg.StationCall.CallConnection.DeviceID.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallConnection.DeviceID.Type=" + arg.StationCall.CallConnection.DeviceID.Type);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallDirection=" + arg.StationCall.CallDirection);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CalledDN=" + arg.StationCall.CalledDN);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallerDN=" + arg.StationCall.CallerDN);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallFlag=" + arg.StationCall.CallFlag);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallMembers.Count=" + arg.StationCall.CallMembers.Count);
for (int i = 0; i < arg.StationCall.CallMembers.Count; i++)
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallMembers[" + i + "].MemberDN=" + arg.StationCall.CallMembers[i].MemberDN);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallMembers[" + i + "].TypeOfNumber=" + arg.StationCall.CallMembers[i].TypeOfNumber);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallMembers[" + i + "].IsListenHeld=" + arg.StationCall.CallMembers[i].IsListenHeld);
}
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.CallState=" + arg.StationCall.CallState);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.ConferencePendingState=" + arg.StationCall.ConferencePendingState);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.Key=" + arg.StationCall.Key);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.TransferPendingState=" + arg.StationCall.TransferPendingState);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.UCID=" + arg.StationCall.UCID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.StationCall.UUI=" + arg.StationCall.UUI);
}
catch { }
switch (arg.CallEvent.CallEventType)
{
case AgileSoftware.Developer.Device.enCallEventType.CSTADelivered:
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CSTADelivered------------>");
CSTADeliveredEventArgs argdel = arg.CallEvent.EventInfo as CSTADeliveredEventArgs;
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("AlertingDevice.ID: " + argdel.AlertingDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("AlertingDevice.Type: " + argdel.AlertingDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CalledDevice.ID: " + argdel.CalledDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CalledDevice.Type: " + argdel.CalledDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CallingDevice.ID: " + argdel.CallingDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CallingDevice.Type: " + argdel.CallingDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("Connection.CallID: " + argdel.Connection.CallID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("Connection.DeviceID: " + argdel.Connection.DeviceID.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("Connection.DeviceID: " + argdel.Connection.DeviceID.Type);
}
catch { }
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("EventCause: " + argdel.EventCause);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("GlobalCallLinkageID: " + argdel.GlobalCallLinkageID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("InvokeID: " + argdel.InvokeID);
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LastRedirectionDevice.ID: " + argdel.LastRedirectionDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LastRedirectionDevice.Type: " + argdel.LastRedirectionDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LocalConnectionState): " + argdel.LocalConnectionState);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("MonitorCrossRefID: " + argdel.MonitorCrossRefID);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("NetworkCalledDevice.ID: " + argdel.NetworkCalledDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("NetworkCalledDevice.Type: " + argdel.NetworkCalledDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("NetworkCallingDevice.ID: " + argdel.NetworkCallingDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("NetworkCallingDevice.Type: " + argdel.NetworkCallingDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("OriginatingNIDConnection.CallID: " + argdel.OriginatingNIDConnection.CallID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("OriginatingNIDConnection.DeviceID.ID: " + argdel.OriginatingNIDConnection.DeviceID.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("OriginatingNIDConnection.DeviceID.Type: " + argdel.OriginatingNIDConnection.DeviceID.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.DistributingVDN): " + ((PrivateDataDelivered)argdel.PrivateData).DistributingVDN);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.SplitSkill): " + ((PrivateDataDelivered)argdel.PrivateData).SplitSkill);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.UserEnteredCode.CollectVDN): " + ((PrivateDataDelivered)argdel.PrivateData).UserEnteredCode.CollectVDN);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.UserEnteredCode.Data): " + ((PrivateDataDelivered)argdel.PrivateData).UserEnteredCode.Data);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.UserEnteredCode.Indicator): " + ((PrivateDataDelivered)argdel.PrivateData).UserEnteredCode.Indicator);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.UserEnteredCode.Type): " + ((PrivateDataDelivered)argdel.PrivateData).UserEnteredCode.Type);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("PrivateData.Version): " + ((PrivateDataDelivered)argdel.PrivateData).Version);
}
catch { }
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("UserData: " + argdel.UserData);
}
catch { }
break;
case AgileSoftware.Developer.Device.enCallEventType.CSTAEstablished:
try
{
CSTAEstablishedEventArgs argest = arg.CallEvent.EventInfo as CSTAEstablishedEventArgs;
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CSTAEstablished------------>");
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("AnsweringDevice.ID: " + argest.AnsweringDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("AnsweringDevice.Type: " + argest.AnsweringDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CalledDevice.ID: " + argest.CalledDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CalledDevice.Type: " + argest.CalledDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CallingDevice.ID: " + argest.CallingDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CallingDevice.Type: " + argest.CallingDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("EstablishedConnection.CallID: " + argest.EstablishedConnection.CallID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("EstablishedConnection.DeviceID: " + argest.EstablishedConnection.DeviceID.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("EstablishedConnection.DeviceID: " + argest.EstablishedConnection.DeviceID.Type);
}
catch { }
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("EventCause: " + argest.EventCause);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("GlobalCallLinkageID: " + argest.GlobalCallLinkageID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("InvokeID: " + argest.InvokeID);
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LastRedirectionDevice.ID: " + argest.LastRedirectionDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LastRedirectionDevice.Type: " + argest.LastRedirectionDevice.Type);
}
catch { }
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LocalConnectionState): " + argest.LocalConnectionState);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("MonitorCrossRefID: " + argest.MonitorCrossRefID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("UserData: " + argest.UserData);
}
catch { }
break;
case AgileSoftware.Developer.Device.enCallEventType.CSTAConnectionCleared:
CSTAConnectionClearedEventArgs argdisc = arg.CallEvent.EventInfo as CSTAConnectionClearedEventArgs;
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("CSTAConnectionCleared------------>");
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("DroppedConnection.CallID: " + argdisc.DroppedConnection.CallID);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ReleasingDevice.ID: " + argdisc.ReleasingDevice.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ReleasingDevice.Type: " + argdisc.ReleasingDevice.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("DroppedConnection.DeviceID.ID: " + argdisc.DroppedConnection.DeviceID.ID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("DroppedConnection.DeviceID.Type: " + argdisc.DroppedConnection.DeviceID.Type);
}
catch { }
try
{
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("EventCause: " + argdisc.EventCause);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("GlobalCallLinkageID: " + argdisc.GlobalCallLinkageID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("InvokeID: " + argdisc.InvokeID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("LocalConnectionState: " + argdisc.LocalConnectionState);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("MonitorCrossRefID: " + argdisc.MonitorCrossRefID);
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("UserData: " + argdisc.UserData);
}
catch { }
break;
}
Plugin.PimBroker.ErrorLogging.AddErrorToListInformation("ITNVPluginPlayMsg:TelephonyEventHandler arg.CallEvent.CallEventType=" + arg.CallEvent.CallEventType + " end <===");
}