private SFDCUserActivity()
{
this.logger = Log.GenInstance();
this.voiceUserActivityOptions = Settings.UserActivityVoiceOptions;
this.chatUserActivityOptions = Settings.UserActivityChatOptions;
this.voiceUserActivityLog = (Settings.VoiceActivityLogCollection.ContainsKey("useractivity")) ? Settings.VoiceActivityLogCollection["useractivity"] : null;
this.chatUserActivityLog = (Settings.ChatActivityLogCollection.ContainsKey("useractivity")) ? Settings.ChatActivityLogCollection["useractivity"] : null;
this.sfdcObject = SFDCUtility.GetInstance();
}
private SFDCLead()
{
this.logger = Log.GenInstance();
this.sfdcObject = SFDCUtility.GetInstance();
this.leadVoiceOptions = Settings.LeadVoiceOptions;
this.leadChatOptions = Settings.LeadChatOptions;
this.LeadLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("lead")) ? Settings.VoiceActivityLogCollection["lead"] : null;
this.LeadChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("lead")) ? Settings.ChatActivityLogCollection["lead"] : null;
this.LeadRecordConfig = Settings.LeadNewRecordConfigs;
}
/// <summary>
/// Constructor
/// </summary>
private SFDCAccount()
{
this.logger = Log.GenInstance();
this.accountVoiceOptions = Settings.AccountVoiceOptions;
this.accountChatOptions = Settings.AccountChatOptions;
AccountLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("account")) ? Settings.VoiceActivityLogCollection["account"] : null;
AccountChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("account")) ? Settings.ChatActivityLogCollection["account"] : null;
AccountRecordConfig = Settings.AccountNewRecordConfigs;
this.sfdcObject = SFDCUtility.GetInstance();
}
private SFDCCustomObject()
{
this.logger = Log.GenInstance();
this.customvoiceOptions = Settings.CustomObjectVoiceOptions;
this.customchatOptions = Settings.CustomObjectChatOptions;
this.CustomVoiceLogConfigs = Settings.VoiceActivityLogCollection;
this.CustomRecordConfigs = Settings.CustomObjectNewRecordConfigs;
this.CustomChatLogConfigs = Settings.ChatActivityLogCollection;
this.sfdcObject = SFDCUtility.GetInstance();
}
/// <summary>
/// Constructor
/// </summary>
private SFDCCase()
{
this.logger = Log.GenInstance();
this.CaseVoiceOptions = Settings.CaseVoiceOptions;
this.CaseChatOptions = Settings.CaseChatOptions;
this.CaseLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("case")) ? Settings.VoiceActivityLogCollection["case"] : null;
this.CaseChatLogOptions = (Settings.ChatActivityLogCollection.ContainsKey("case")) ? Settings.ChatActivityLogCollection["case"] : null;
this.CaseRecordConfig = Settings.CaseNewRecordConfigs;
this.sfdcObject = SFDCUtility.GetInstance();
}
/// <summary>
/// Constructor
/// </summary>
private SFDCContact()
{
this.logger = Log.GenInstance();
this.sfdcObject = SFDCUtility.GetInstance();
this.contactVoiceOptions = Settings.ContactVoiceOptions;
this.contactChatOptions = Settings.ContactChatOptions;
this.ContactLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("contact")) ? Settings.VoiceActivityLogCollection["contact"] : null;
ContactChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("contact")) ? Settings.ChatActivityLogCollection["contact"] : null;
ContactRecordConfig = Settings.ContactNewRecordConfigs;
}
private SFDCOpportunity()
{
this.logger = Log.GenInstance();
this.opportunityVoiceOptions = Settings.OpportunityVoiceOptions;
this.opportunityChatOptions = Settings.OpportunityChatOptions;
this.OpportunityLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("opportunity")) ? Settings.VoiceActivityLogCollection["opportunity"] : null;
this.OpportunityChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("opportunity")) ? Settings.ChatActivityLogCollection["opportunity"] : null;
this.OpportunityRecordConfig = Settings.OpportunityNewRecordConfigs;
this.sfdcObject = SFDCUtility.GetInstance();
}
private SFDCUserActivity()
{
this._logger = Log.GenInstance();
this._voiceUserActivityOptions = Settings.UserActivityVoiceOptions;
this._chatUserActivityOptions = Settings.UserActivityChatOptions;
this._voiceUserActivityLog = (Settings.VoiceActivityLogCollection.ContainsKey("useractivity")) ? Settings.VoiceActivityLogCollection["useractivity"] : null;
this._chatUserActivityLog = (Settings.ChatActivityLogCollection.ContainsKey("useractivity")) ? Settings.ChatActivityLogCollection["useractivity"] : null;
this._sfdcUtility = SFDCUtility.GetInstance();
this._emailUserActivityOptions = Settings.UserActivityEmailOptions;
this._emailUserActivityLog = (Settings.EmailActivityLogCollection.ContainsKey("useractivity")) ? Settings.EmailActivityLogCollection["useractivity"] : null;
}
/// <summary>
/// Constructor
/// </summary>
private SFDCCase()
{
this._logger = Log.GenInstance();
this._caseVoiceOptions = Settings.CaseVoiceOptions;
this._caseChatOptions = Settings.CaseChatOptions;
this._caseLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("case")) ? Settings.VoiceActivityLogCollection["case"] : null;
this._caseChatLogOptions = (Settings.ChatActivityLogCollection.ContainsKey("case")) ? Settings.ChatActivityLogCollection["case"] : null;
this._caseEmailRecordConfig = (Settings.EmailNewRecordCollection.ContainsKey("case")) ? Settings.EmailNewRecordCollection["case"] : null;
this._caseVoiceRecordConfig = (Settings.VoiceNewRecordCollection.ContainsKey("case")) ? Settings.VoiceNewRecordCollection["case"] : null;
this._caseChatRecordConfig = (Settings.ChatNewRecordCollection.ContainsKey("case")) ? Settings.ChatNewRecordCollection["case"] : null;
this._sfdcUtility = SFDCUtility.GetInstance();
this._caseEmailOptions = Settings.CaseEmailOptions;
this._caseEmailLogOptions = (Settings.EmailActivityLogCollection.ContainsKey("case")) ? Settings.EmailActivityLogCollection["case"] : null;
this._sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
}
/// <summary>
/// Constructor
/// </summary>
private SFDCContact()
{
this.logger = Log.GenInstance();
this.sfdcUtility = SFDCUtility.GetInstance();
this.contactVoiceOptions = Settings.ContactVoiceOptions;
this.contactChatOptions = Settings.ContactChatOptions;
this.ContactLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("contact")) ? Settings.VoiceActivityLogCollection["contact"] : null;
ContactChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("contact")) ? Settings.ChatActivityLogCollection["contact"] : null;
this.ContactEmailRecordConfig = (Settings.EmailNewRecordCollection.ContainsKey("contact")) ? Settings.EmailNewRecordCollection["contact"] : null;
this.ContactVoiceRecordConfig = (Settings.VoiceNewRecordCollection.ContainsKey("contact")) ? Settings.VoiceNewRecordCollection["contact"] : null;
this.ContactChatRecordConfig = (Settings.ChatNewRecordCollection.ContainsKey("contact")) ? Settings.ChatNewRecordCollection["contact"] : null;
this.ContactEmailLogConfig = (Settings.EmailActivityLogCollection.ContainsKey("contact")) ? Settings.EmailActivityLogCollection["contact"] : null;
this.contactEmailOptions = Settings.ContactEmailOptions;
this.sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
}
private SFDCOpportunity()
{
this._logger = Log.GenInstance();
this._opportunityVoiceOptions = Settings.OpportunityVoiceOptions;
this._opportunityChatOptions = Settings.OpportunityChatOptions;
this._opportunityLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("opportunity")) ? Settings.VoiceActivityLogCollection["opportunity"] : null;
this._opportunityChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("opportunity")) ? Settings.ChatActivityLogCollection["opportunity"] : null;
this._opportunityEmailRecordConfig = (Settings.EmailNewRecordCollection.ContainsKey("opportunity")) ? Settings.EmailNewRecordCollection["opportunity"] : null;
this._opportunityVoiceRecordConfig = (Settings.VoiceNewRecordCollection.ContainsKey("opportunity")) ? Settings.VoiceNewRecordCollection["opportunity"] : null;
this._opportunityChatRecordConfig = (Settings.ChatNewRecordCollection.ContainsKey("opportunity")) ? Settings.ChatNewRecordCollection["opportunity"] : null;
this._sfdcUtility = SFDCUtility.GetInstance();
this._sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
this._opportunityEmailLogConfig = (Settings.EmailActivityLogCollection.ContainsKey("opportunity")) ? Settings.EmailActivityLogCollection["opportunity"] : null;
this._opportunityEmailOptions = Settings.OpportunityEmailOptions;
}
private SFDCCustomObject()
{
this.logger = Log.GenInstance();
this.customvoiceOptions = Settings.CustomObjectVoiceOptions;
this.customchatOptions = Settings.CustomObjectChatOptions;
this.CustomVoiceLogConfigs = Settings.VoiceActivityLogCollection;
this.CustomVoiceRecordConfigs = Settings.VoiceNewRecordCollection;
this.CustomEmailRecordConfigs = Settings.EmailNewRecordCollection;
this.CustomChatRecordConfigs = Settings.ChatNewRecordCollection;
this.CustomChatLogConfigs = Settings.ChatActivityLogCollection;
this.sfdcUtility = SFDCUtility.GetInstance();
this.CustomEmailLogConfigs = Settings.EmailActivityLogCollection;
this.customemailOptions = Settings.CustomObjectEmailOptions;
this.sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
}
/// <summary>
/// Constructor
/// </summary>
private SFDCAccount()
{
this._logger = Log.GenInstance();
this._accountVoiceOptions = Settings.AccountVoiceOptions;
this._accountChatOptions = Settings.AccountChatOptions;
_accountLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("account")) ? Settings.VoiceActivityLogCollection["account"] : null;
_accountChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("account")) ? Settings.ChatActivityLogCollection["account"] : null;
this._accountEmailRecordConfig = (Settings.EmailNewRecordCollection.ContainsKey("account")) ? Settings.EmailNewRecordCollection["account"] : null;
this._accountVoiceRecordConfig = (Settings.VoiceNewRecordCollection.ContainsKey("account")) ? Settings.VoiceNewRecordCollection["account"] : null;
this._accountChatRecordConfig = (Settings.ChatNewRecordCollection.ContainsKey("account")) ? Settings.ChatNewRecordCollection["account"] : null;
this._sfdcUtility = SFDCUtility.GetInstance();
this._accountEmailOptions = Settings.AccountEmailOptions;
this._accountEmailLogConfig = Settings.EmailActivityLogCollection.ContainsKey("account") ? Settings.EmailActivityLogCollection["account"] : null;
this._sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
}
/// <summary>
/// Creates an Instance of the Class
/// </summary>
public ChatEvents()
{
this.logger = Log.GenInstance();
this.leadOptions = Settings.LeadChatOptions;
this.contactOptions = Settings.ContactChatOptions;
this.accountOptions = Settings.AccountChatOptions;
this.caseOptions = Settings.CaseChatOptions;
this.opportunityOptions = Settings.OpportunityChatOptions;
this.userActivityLog = (Settings.ChatActivityLogCollection.ContainsKey("useractivity")) ? Settings.ChatActivityLogCollection["useractivity"] : null;
this.sfdcObject = SFDCUtility.GetInstance();
this.activityLogs = Settings.ChatActivityLogCollection;
this.customObjectOptions = Settings.CustomObjectChatOptions;
this.userActivityOptions = Settings.UserActivityChatOptions;
this.PopupPages = Settings.SFDCOptions.SFDCPopupPages;
}
private SFDCLead()
{
this.logger = Log.GenInstance();
this.sfdcUtility = SFDCUtility.GetInstance();
this.leadVoiceOptions = Settings.LeadVoiceOptions;
this.leadChatOptions = Settings.LeadChatOptions;
this.LeadLogConfig = (Settings.VoiceActivityLogCollection.ContainsKey("lead")) ? Settings.VoiceActivityLogCollection["lead"] : null;
this.LeadChatLogConfig = (Settings.ChatActivityLogCollection.ContainsKey("lead")) ? Settings.ChatActivityLogCollection["lead"] : null;
this.LeadEmailRecordConfig = (Settings.EmailNewRecordCollection.ContainsKey("lead")) ? Settings.EmailNewRecordCollection["lead"] : null;
this.LeadVoiceRecordConfig = (Settings.VoiceNewRecordCollection.ContainsKey("lead")) ? Settings.VoiceNewRecordCollection["lead"] : null;
this.LeadChatRecordConfig = (Settings.ChatNewRecordCollection.ContainsKey("lead")) ? Settings.ChatNewRecordCollection["lead"] : null;
this.LeadEmailLogConfig = (Settings.EmailActivityLogCollection.ContainsKey("lead")) ? Settings.EmailActivityLogCollection["lead"] : null;
this.LeadEmailWorkbinConfig = (Settings.EmailActivityLogCollection.ContainsKey("workbin")) ? Settings.EmailActivityLogCollection["workbin"] : null;
this.leadEmailOptions = Settings.LeadEmailOptions;
this.sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
}
/// <summary>
/// Creates an Instance of the Class
/// </summary>
public ChatManager()
{
this._logger = Log.GenInstance();
this._leadOptions = Settings.LeadChatOptions;
this._contactOptions = Settings.ContactChatOptions;
this._accountOptions = Settings.AccountChatOptions;
this._caseOptions = Settings.CaseChatOptions;
this._opportunityOptions = Settings.OpportunityChatOptions;
this._userActivityLog = (Settings.ChatActivityLogCollection.ContainsKey("useractivity")) ? Settings.ChatActivityLogCollection["useractivity"] : null;
this._sFDCUtility = SFDCUtility.GetInstance();
this._activityLogs = Settings.ChatActivityLogCollection;
this._customObjectOptions = Settings.CustomObjectChatOptions;
this._userActivityOptions = Settings.UserActivityChatOptions;
this._popupPages = Settings.SFDCOptions.SFDCPopupPages;
this._generalOptions = Settings.SFDCOptions;
this._sfdcUtilityHelper = SFDCUtiltiyHelper.GetInstance();
}
private void Process(IAsyncResult result)
{
try
{
lastPingTime = DateTime.Now;
HttpListener listener = (HttpListener)result.AsyncState;
listener.IgnoreWriteExceptions = true;
if (listener.IsListening && !AdapeterStopped)
{
HttpListenerContext context = listener.EndGetContext(result);
HttpListenerRequest request = context.Request;
// Obtain a response object.
HttpListenerResponse response = context.Response;
string filename = context.Request.Url.AbsolutePath;
string ack = context.Request.QueryString["ack"];
filename = filename.Substring(1);
if (string.IsNullOrEmpty(filename))
{
if (File.Exists(Path.Combine(_rootDirectory, startPage)))
{
filename = startPage;
}
}
#region Dial Region
if (filename.Equals("dial"))
{
try
{
string phoneno = context.Request.QueryString["phoneno"];
logger.Info("Phone number received from salesforce : " + phoneno);
if (!String.IsNullOrEmpty(phoneno))
{
//phoneno = TruncateNumbers(phoneno, 10);
logger.Info("Invoking Call dialing procedure");
this.makeOutboundCall.MakeVoiceCall(phoneno, context.Request.QueryString["Type"], context.Request.QueryString["Id"]);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
}
catch (Exception generalException)
{
logger.Error("Process : Error occurred while processing dial request : " + generalException.ToString());
}
}
#endregion Dial Region
#region SessionId Region
if (filename.Equals("sessionid"))
{
try
{
string sessionId = context.Request.QueryString["sessionid"];
context.Response.ContentType = "text/html";
context.Response.AddHeader("Date", DateTime.Now.ToString("r"));
logger.Info("SessionId Received from Salesforce : " + (string.IsNullOrEmpty(sessionId) ? "0 Length" :
Convert.ToString(sessionId.Length)));
if (Settings.SFDCOptions.CanEnableSessionIDInLog)
{
logger.Info("Received session id is:" + sessionId);
}
if (!string.IsNullOrEmpty(sessionId))
{
//if (!string.IsNullOrEmpty(SFDCUtility.SForce.SessionHeaderValue.sessionId) &&
// (SFDCUtility.SForce.SessionHeaderValue.sessionId == sessionId))
//{
// logger.Info("Same SessionId Received from Salesforce, TestRequest not invoked");
//}
//else
{
SFDCUtility.SForce.SessionHeaderValue.sessionId = sessionId;
SessionKeepAliveInit();
if (!NewSessionIDFlag)
{
logger.Info("New SessionId Received from Salesforce, Invoking Salesforce TestRequest");
new System.Threading.Tasks.Task(() =>
Pointel.Salesforce.Adapter.SFDCModels.SFDCUtility.GetInstance().SendTestRequest()).Start();
}
else
{
logger.Info("sessionId received retrying search operation");
SFDCUtility sFDCUtility = SFDCUtility.GetInstance();
if (sFDCUtility != null)
{
Settings.SFDCListener.SendSessionStatus(SFDCSessionStatus.Connected);
logger.Info("sFDCUtility.SessionSearchCollection count :" + sFDCUtility.SessionSearchCollection.Count);
logger.Info("sFDCUtility.SessionCreateActivityCollection count :" + sFDCUtility.SessionCreateActivityCollection.Count);
logger.Info("sFDCUtility.SessionUpdateActivityCollection count :" + sFDCUtility.SessionUpdateActivityCollection.Count);
if (sFDCUtility.SessionSearchCollection.Count > 0)
{
foreach (var tuple in sFDCUtility.SessionSearchCollection.ToArray())
{
logger.Info("search method invoked for interaction id :" + tuple.Item1);
VoiceEvents.GetInstance().ProcessSearchData(tuple.Item1, tuple.Item3, tuple.Item2);
}
NewSessionIDFlag = false;
}
if (sFDCUtility.SessionCreateActivityCollection.Count > 0)
{
foreach (var tuple in sFDCUtility.SessionCreateActivityCollection.ToArray())
{
logger.Info("Create activity log method invoked for interaction id :" + tuple.Item1);
sFDCUtility.CreateActivityLog(tuple.Item1, tuple.Item2, tuple.Item3, tuple.Item4, tuple.Item5);
}
NewSessionIDFlag = false;
}
if (sFDCUtility.SessionUpdateActivityCollection.Count > 0)
{
foreach (var tuple in sFDCUtility.SessionUpdateActivityCollection.ToArray())
{
logger.Info("update activity log method invoked for interaction id :" + tuple.Item1);
sFDCUtility.UpdateActivityLog(tuple.Item1, tuple.Item2, tuple.Item3, tuple.Item4, tuple.Item5);
}
NewSessionIDFlag = false;
}
}
else
{
logger.Error("SFDCHttpServer: Session id: SFDC utility object is null cannot perform retry");
}
}
}
}
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
catch (Exception generalException)
{
logger.Error("Process : Error occurred while receiving sesssionId : " + generalException.ToString());
}
}
#endregion SessionId Region
#region TimeZone Region
if (filename.Equals("timezone"))
{
try
{
string timeZone = context.Request.QueryString["timezone"];
logger.Info("TimeZone received from Salesforce :" + timeZone);
if (!string.IsNullOrEmpty(timeZone))
{
timeZone = timeZone.Substring(1, timeZone.IndexOf(')') - 1);
if (CanGetTimeZoneFromSFDC)
{
Settings.SFDCOptions.SFDCTimeZone = timeZone;
logger.Info("TimeZone value taken as :" + timeZone);
}
}
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
catch (Exception generalException)
{
logger.Error("Process : Error occurred while receiving TimeZone from SFDC : " + generalException.ToString());
}
}
#endregion TimeZone Region
#region ScriptError Region
if (filename.Equals("scripterror"))
{
try
{
logger.Error("Script Error Received from SFDC Script : " + context.Request.QueryString["log"]);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
catch (Exception generalException)
{
logger.Error("Process : Error occurred receiving script error : " + generalException.ToString());
}
}
#endregion ScriptError Region
#region SFDCConnection Opened
if (filename.Equals("opened"))
{
flagPrompt = true;
if (IsFirstRequestMade && Settings.SFDCOptions.NotifyAllConnectionStateChange)
{
Settings.SFDCListener.SendSessionStatus(SFDCSessionStatus.Connected);
}
connectionStatus = true;
if (IsFirstRequestMade)
{
this.logger.Info("Salesforce Connected with SFDC Adapter.....");
}
else
{
this.logger.Info("Adapter page loaded in Salesforce,SessionId is not verfied yet..");
}
if (IsFirstRequestMade && Settings.SFDCOptions.AlertSFDCConnectionStatus)
{
Settings.SFDCListener.SFDCConnectionStatus(LogMode.Info, Settings.SFDCOptions.SFDCConnectionSuccessMessage);
}
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
}
#endregion SFDCConnection Opened
#region SFDCConnection Closed
if (filename.Equals("closed"))
{
if (Settings.SFDCOptions.NotifyAllConnectionStateChange)
{
Settings.SFDCListener.SendSessionStatus(SFDCSessionStatus.NotConnected);
}
connectionStatus = false;
this.logger.Warn("Salesforce DisConnected from SFDC Adapter.....");
if (Settings.SFDCOptions.AlertSFDCConnectionStatus)
{
Settings.SFDCListener.SFDCConnectionStatus(LogMode.Error, Settings.SFDCOptions.SFDCConnectionFailureMessage);
}
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
}
#endregion SFDCConnection Closed
#region Push Region
if (filename.Equals("push"))
{
try
{
if (!Settings.SFDCListener.IsSFDCConnected)
{
if (IsFirstRequestMade && Settings.SFDCOptions.NotifyAllConnectionStateChange)
{
Settings.SFDCListener.SendSessionStatus(SFDCSessionStatus.Connected);
}
if (IsFirstRequestMade && Settings.SFDCOptions.AlertSFDCConnectionStatus)
{
Settings.SFDCListener.SFDCConnectionStatus(LogMode.Info, Settings.SFDCOptions.SFDCConnectionSuccessMessage);
}
}
int i = 0;
string noEvent = " { \"Event\": " + "\"" + "Ping" + "\"" + ", \"ANI\": " + "\"" + "test" + "\"" + " }";
byte[] pingResponse = ASCIIEncoding.ASCII.GetBytes(noEvent);
while (i <= 20)
{
if (ack == "true")
{
context.Response.OutputStream.Write(pingResponse, 0, pingResponse.Length);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
if (sessionFlag)
{
sessionFlag = false;
string session = " { \"Event\": " + "\"" + "sessionid" + "\"" + ", \"ANI\": " + "\"" + "test" + "\"" + " }";
byte[] sessionResponse = ASCIIEncoding.ASCII.GetBytes(session);
context.Response.OutputStream.Write(sessionResponse, 0, sessionResponse.Length);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
if (flagPrompt && Settings.SFDCOptions.CanEditDialNo)
{
flagPrompt = false;
string promptEvent = " { \"Event\": " + "\"" + "init" + "\"" + ", \"EnablePrompt\": " + "\"" + "true" + "\"" + " }";
byte[] promptResponse = ASCIIEncoding.ASCII.GetBytes(promptEvent);
context.Response.OutputStream.Write(promptResponse, 0, promptResponse.Length);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
}
if (Settings.SFDCPopupData.Count > 0)
{
foreach (string key in Settings.SFDCPopupData.Keys)
{
sfdcData = Settings.SFDCPopupData[key];
Settings.SFDCPopupData.Remove(key);
break;
}
try
{
jsonEvent = JsonConvert.SerializeObject(sfdcData);
byte[] respons = ASCIIEncoding.ASCII.GetBytes(jsonEvent);
context.Response.OutputStream.Write(respons, 0, respons.Length);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
try
{
logger.Info("\n******Sending popup data to SalesForce ******" + sfdcData.ToString()
+ "\n***************************************");
}
catch (Exception)
{
}
}
catch (Exception generalException)
{
logger.Error("Error occurred while sending search and Activity Log data to salesforce : " + generalException.ToString());
}
return;
}
Thread.Sleep(200);
i++;
}
context.Response.OutputStream.Write(pingResponse, 0, pingResponse.Length);
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
context.Response.OutputStream.Close();
return;
}
catch (HttpListenerException listenerException)
{
logger.Warn("Process : Listener write operation can't be performed : " + listenerException.ToString());
}
catch (Exception generalException)
{
logger.Error("Process : Error occurred while sending json data to Salesforce : " + generalException.ToString());
}
}
#endregion Push Region
#region Basic Function
filename = Path.Combine(_rootDirectory, filename);
if (File.Exists(filename))
{
try
{
Stream input = new FileStream(filename, FileMode.Open, FileAccess.Read);
//Adding permanent http response headers
string mime;
context.Response.ContentType = _mimeTypeMappings.TryGetValue(Path.GetExtension(filename), out mime) ? mime : "application/octet-stream";
context.Response.ContentLength64 = input.Length;
context.Response.AddHeader("Date", DateTime.Now.ToString("r"));
context.Response.AddHeader("Last-Modified", System.IO.File.GetLastWriteTime(filename).ToString("r"));
byte[] buffer = new byte[1024 * 16];
int nbytes;
while ((nbytes = input.Read(buffer, 0, buffer.Length)) > 0)
{
context.Response.OutputStream.Write(buffer, 0, nbytes);
}
input.Close();
context.Response.OutputStream.Flush();
context.Response.StatusCode = (int)HttpStatusCode.OK;
}
catch (Exception generalException)
{
logger.Error("process() : Error occurred while executing start page file from process method " + generalException.ToString());
context.Response.StatusCode = (int)HttpStatusCode.InternalServerError;
}
}
else
{
context.Response.StatusCode = (int)HttpStatusCode.NotFound;
}
#endregion Basic Function
context.Response.OutputStream.Close();
}
}
catch (Exception generalException)
{
logger.Error("Process : Error occurred while processing request from Salesforce or AID : " + generalException.ToString());
}
}