/// <summary>
///
/// </summary>
/// <param name="apiKey"></param>
public GHRouter(string apiKey)
{
_apiKey = apiKey;
_vrpApiInstance = new VrpApi();
_rtngApiInstance = new RoutingApi();
_slnApiInstance = new SolutionApi();
}
private void btnConnect_Click(object sender, EventArgs e)
{
try
{
if (string.IsNullOrEmpty(txtClientId.Text) || string.IsNullOrEmpty(txtClientSecret.Text))
{
MessageBox.Show("Enter a client id & secret first.");
return;
}
// Connect to PureCloud
AddLog("Connecting...");
Configuration.Default.ApiClient.RestClient.BaseUrl = new Uri($"https://api.{cmbEnvironment.SelectedItem.ToString()}");
var accessTokenInfo = Configuration.Default.ApiClient.PostToken(txtClientId.Text, txtClientSecret.Text);
Configuration.Default.AccessToken = accessTokenInfo.AccessToken;
loggedIn = true;
AddLog("Connected!");
AddLog($"Access Token: {accessTokenInfo.AccessToken}", true);
// Get APIs
AddLog("Initializing APIs...", true);
tokensApi = new TokensApi();
routingApi = new RoutingApi();
analyticsApi = new AnalyticsApi();
conversationsApi = new ConversationsApi();
AddLog("Finished initializing APIs...", true);
// Update Controls
btnConnect.Enabled = false;
btnDisconnect.Enabled = true;
gbQueues.Enabled = true;
// Populate Queues
GetQueues();
}
catch (Exception ex)
{
AddLog($"Error in btnConnect_Click: {ex.Message}");
AddLog($"Detailled error: {ex}", true);
MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
btnConnect.Enabled = true;
btnDisconnect.Enabled = false;
gbQueues.Enabled = false;
loggedIn = false;
}
}
public void getQueues()
{
try
{
/*
* var client = new RestClient("https://api.ininsca.com/api/v2/routing/queues");
* var request = new RestRequest(Method.GET);
* request.AddHeader("postman-token", "4fe9c331-3f04-c209-6269-537b27bbc5f0");
* request.AddHeader("cache-control", "no-cache");
* request.AddHeader("authorization", "Bearer 0PmmyDJOka3rSK6MPxyT7_7519dC-5Gs7J0mkDHoBhMi3atbI2Y_5RUJg-J3_bZwhiWQ7O3vmTvAKdeelbTw9Q");
* request.AddHeader("content-type", "application/json");
* IRestResponse response = client.Execute(request);
*/
Configuration.Default.AccessToken = "Bearer tGTVtwBo6hcm3m376LQKoIYsSi1RvaOavCdp-Ui5-dedf-l7JeLtXH2PkQXNBo5C8eAqh90ETmqAkNw0umVcSg";
Configuration.Default.AddDefaultHeader("postman-token", "4fe9c331-3f04-c209-6269-537b27bbc5f0");
Configuration.Default.AddDefaultHeader("content-type", "application/json");
var api = new RoutingApi();
var pageSize = 25;
var pageNumber = 1;
var sortBy = "";
var name = "";
var active = true;
QueueEntityListing result = api.GetQueues(pageSize, pageNumber, sortBy, name, active);
log.Info("execute getQueues");
}
catch (Exception ex)
{
log.Error("error " + ex.Message);
}
}
public void Init()
{
instance = new RoutingApi();
}
/// <summary>
/// Constructor
/// </summary>
/// <param name="lstLog"></param>
public Planning(ListBox lstLog)
{
_lstLog = lstLog;
routingApi = new RoutingApi();
}
private void btnConnect_Click(object sender, EventArgs e)
{
try
{
if (string.IsNullOrEmpty(txtClientId.Text) || string.IsNullOrEmpty(txtClientSecret.Text))
{
MessageBox.Show("Enter a client id & secret first.");
return;
}
// Connect to PureCloud
AddLog("Connecting...");
Configuration.Default.ApiClient.RestClient.BaseUrl = new Uri($"https://api.{cmbEnvironment.SelectedItem.ToString()}");
var accessTokenInfo = Configuration.Default.ApiClient.PostToken(txtClientId.Text, txtClientSecret.Text);
Configuration.Default.AccessToken = accessTokenInfo.AccessToken;
loggedIn = true;
AddLog($"Connected.");
AddLog($"Access Token: {accessTokenInfo.AccessToken}", true);
// Get APIs
AddLog("Initializing APIs...", true);
analyticsApi = new AnalyticsApi();
routingApi = new RoutingApi();
conversationsApi = new ConversationsApi();
tokensApi = new TokensApi();
telephonyProvidersEdgeApi = new TelephonyProvidersEdgeApi();
AddLog("Finished initializing APIs...", true);
// Update Controls
btnConnect.Enabled = false;
btnDisconnect.Enabled = true;
gbEdges.Enabled = true;
gbTroubleshooting.Enabled = true;
gbAgents.Enabled = true;
gbTestGhostCall.Enabled = true;
gbCounters.Enabled = true;
// Populate Edges
GetEdges();
// Get Agents Stats
AddLog("Starting timer for monitoring agent status", true);
PullAgentsData();
timer.Interval = 5000;
timer.Tick += (object timerSender, EventArgs eventArgs) => { PullAgentsData(); };
timer.Start();
AddLog("Timer started", true);
}
catch (Exception ex)
{
AddLog($"Error in btnConnect_Click: {ex.Message}");
AddLog($"Detailled error: {ex}", true);
MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
btnConnect.Enabled = true;
btnDisconnect.Enabled = false;
gbEdges.Enabled = false;
gbTroubleshooting.Enabled = false;
gbAgents.Enabled = false;
gbTestGhostCall.Enabled = false;
gbCounters.Enabled = false;
loggedIn = false;
}
}
/// <summary>
/// Constructor
/// </summary>
/// <param name="lstLog"></param>
public Skill(ListBox lstLog)
{
_lstLog = lstLog;
routingApi = new RoutingApi();
}
//private System.Windows.Forms.ListBox lstLog;
public Queue(System.Windows.Forms.ListBox lstLog)
{
_lstLog = lstLog;
routingApi = new RoutingApi();
}
/// <summary>
/// Constructor
/// </summary>
/// <param name="lstLog"></param>
public WrapupCodes_Qualif(ListBox lstLog)
{
_lstLog = lstLog;
routingApi = new RoutingApi();
}
