protected void btnGiveFeedback_Click(object sender, EventArgs e)
    {
        //Recording the feedback when user clicked to add feedback
        pnlFeedback.Visible = false;
        //Retrieving the clicked feedback panel
        ItemBooking item   = (ItemBooking)Session["retrieve"];
        Review      review = new Review();

        //Receiving the written comment and rating to add in the database
        review.Date         = DateTime.Now;
        review.Time         = DateTime.Now;
        review.Feedback     = tbxComment.Text;
        review.Rating       = Convert.ToInt32(tbxRatings.Text);
        review.ReportStatus = ddlHotel.SelectedItem.Text;
        review.HotelID      = item.RoomID.Hotel;
        Customer c = (Customer)Session["user"];

        review.CustEmail = c;
        //Adding feedback with method
        int add = ReviewDB.addReviewRoom(review);

        lbladded.Visible = true;
        //Displaying message to inform user
        lbladded.Text = "Feedback submitted successfully! Thanks for your feedback................";
    }