private void refreshButton_Click(object sender, EventArgs e)
{
RequestSecondaryQuestions request3 = new RequestSecondaryQuestions();
request3.id = this.ticketId;
ResponseSecondaryQuestions response3 = (ResponseSecondaryQuestions)WebRequestPost.makeRequest <ResponseSecondaryQuestions>("/troubletickets/getsecondaryquestions", request3);
if (response3.error.Equals("1"))
{
MessageBox.Show(
response3.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response3.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
bool ctrl = false;
this.subTicketsList.Items.Clear();
foreach (TroubleTicket ticket in response3.secondaryQuestions)
{
addSubTicket(ticket.id, ticket.title, ticket.state);
if (ticket.state.Equals("waiting"))
{
ctrl = true;
}
}
if (ctrl)
{
makeSubmitButtonUclickable();
makeAnswerTextBoxUnavailable();
}
else
{
activateAnswerTextBox();
activateSubmitButton();
}
}
private void assignedTicketsList_MouseDoubleClick(object sender, MouseEventArgs e)
{
//Creates new window
showAssignedTicketITSolver wind = new showAssignedTicketITSolver();
wind.name = this.name;
wind.email = this.email;
wind.solverid = this.solverid;
wind.ticketId = this.assignedTicketsList.SelectedItems[0].SubItems[0].Text;
bool ctrl = false;
//--------------------------------------------------
//Request information for the clicked trouble ticket
//--------------------------------------------------
RequestTroubleTicket request2 = new RequestTroubleTicket();
request2.id = this.assignedTicketsList.SelectedItems[0].SubItems[0].Text;
ResponseTroubleTicket response2 = (ResponseTroubleTicket)WebRequestPost.makeRequest <ResponseTroubleTicket>("/troubletickets/get", request2);
if (response2.error.Equals("1"))
{
MessageBox.Show(
response2.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response2.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
//--------------------------------------------
wind.changeAnswerText(response2.answer);
if (response2.answer != null)
{
if (!response2.answer.Equals(""))
{
wind.makeAnswerTextBoxUnavailable();
wind.makeSubmitButtonUclickable();
wind.makeSubmitIssueButtonUnclickable();
wind.makeRefreshButtonUnclickable();
}
}
wind.changeDescriptionText(response2.description);
wind.changeStatusText(response2.state);
wind.changeTitleText(response2.title);
wind.changeAuthorText(response2.name);
wind.changeDateText(response2.date);
//--------------------------------------------
//Request for secondary questions
//--------------------------------------------
RequestSecondaryQuestions request3 = new RequestSecondaryQuestions();
request3.id = this.assignedTicketsList.SelectedItems[0].SubItems[0].Text;
ResponseSecondaryQuestions response3 = (ResponseSecondaryQuestions)WebRequestPost.makeRequest <ResponseSecondaryQuestions>("/troubletickets/getsecondaryquestions", request3);
if (response3.error.Equals("1"))
{
MessageBox.Show(
response3.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response3.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
//--------------------------------------------
foreach (TroubleTicket ticket in response3.secondaryQuestions)
{
wind.addSubTicket(ticket.id, ticket.title, ticket.state);
if (ticket.state.Equals("waiting"))
{
ctrl = true;
}
}
if (ctrl == true)
{
wind.makeSubmitButtonUclickable();
wind.makeAnswerTextBoxUnavailable();
}
wind.ShowDialog();
this.refreshButton_Click(sender, e);
}
