// >> START recordings-downloader-step-1
public static void authentication()
{
//OAuth
clientId = Environment.GetEnvironmentVariable("GENESYS_CLOUD_CLIENT_ID");
clientSecret = Environment.GetEnvironmentVariable("GENESYS_CLOUD_CLIENT_SECRET");
// orgRegion values example: us_east_1
string orgRegion = Environment.GetEnvironmentVariable("GENESYS_CLOUD_REGION");
// Set Region
PureCloudRegionHosts region = Enum.Parse <PureCloudRegionHosts>(orgRegion);
Configuration.Default.ApiClient.setBasePath(region);
// >> START recordings-downloader-step-3
// >> START recordings-downloader-step-2
// Configure SDK Settings
var accessTokenInfo = Configuration.Default.ApiClient.PostToken(clientId, clientSecret);
Configuration.Default.AccessToken = accessTokenInfo.AccessToken;
// >> END recordings-downloader-step-2
// >> END recordings-downloader-step-3
// >> END recordings-downloader-step-1
// >> START recordings-downloader-step-4
// Create API instances
conversationsApi = new ConversationsApi();
recordingApi = new RecordingApi();
// >> END recordings-downloader-step-4
Console.WriteLine("Working...");
}
public static void authentication()
{
//OAuth input
Console.Write("Enter Client ID: ");
clientId = Console.ReadLine();
Console.Write("Enter Client Secret: ");
clientSecret = Console.ReadLine();
// Get the Date Interval
Console.Write("Enter Date Interval (YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss): ");
dates = Console.ReadLine();
Console.WriteLine("Working...");
//Set Region
PureCloudRegionHosts region = PureCloudRegionHosts.us_east_1;
Configuration.Default.ApiClient.setBasePath(region);
// Configure SDK Settings
var accessTokenInfo = Configuration.Default.ApiClient.PostToken(clientId, clientSecret);
Configuration.Default.AccessToken = accessTokenInfo.AccessToken;
// Create API instances
conversationsApi = new ConversationsApi();
recordingApi = new RecordingApi();
}
/// <summary>
/// Generate recordingId for every conversationId
/// </summary>
/// <param name="conversationId"></param>
/// <returns></returns>
private static void getRecordingMetaData(string conversationId)
{
RecordingApi recordingApi = new RecordingApi();
List <Recording> recordingsData = recordingApi.GetConversationRecordingmetadata(conversationId);
// Pass recordingsMetadata to a function
iterateRecordingsData(recordingsData);
}
static void Main(string[] args)
{
// OAuth input
Console.Write("Enter Client ID: ");
string clientId = Console.ReadLine();
Console.Write("Enter Client Secret: ");
string clientSecret = Console.ReadLine();
// Get the Date Interval
Console.Write("Enter Date Interval (YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss): ");
string interval = Console.ReadLine();
Console.WriteLine("Working...");
// Configure SDK Settings
string accessToken = GetToken(clientId, clientSecret);
PureCloudPlatform.Client.V2.Client.Configuration.Default.AccessToken = accessToken;
// Instantiate APIs
ConversationsApi conversationsApi = new ConversationsApi();
RecordingApi recordingApi = new RecordingApi();
// Get Conversation IDs and corresponding Media Type within a date interval
Dictionary <string, AnalyticsSession.MediaTypeEnum> conversationsMapIDType = GetConversations(interval, conversationsApi);
// Use the Conversation IDs and request a batch download for the conversations
string jobId = RequestBatchDownload(conversationsMapIDType.Keys.ToList(), recordingApi);
// Get all conversations with recordings
List <BatchDownloadJobResult> jobResults = GetJobResults(jobId, recordingApi);
// Download all the recordings and separate into folders named after the Conversation ID
Console.WriteLine("Currently Downloading...");
string path = Path.GetDirectoryName(Assembly.GetExecutingAssembly().Location);
path = path.Substring(0, path.LastIndexOf("bin"));
foreach (var job in jobResults)
{
// Create the directories for each unique Conversation IDs
System.IO.Directory.CreateDirectory(path + "\\recordings\\" + job.ConversationId);
// Determine the file extension to assign
string extension = GetExtensionFromMediaType(conversationsMapIDType[job.ConversationId]);
DownloadRecording(job.ResultUrl, path + "recordings\\" + job.ConversationId, extension);
}
// Final Output
Console.WriteLine("DONE");
if (Debugger.IsAttached)
{
Console.ReadKey();
}
}
private void SetupApis()
{
Error = new ErrorApi {
Client = this
};
Account = new AccountApi {
Client = this
};
Application = new ApplicationApi {
Client = this
};
AvailableNumber = new AvailableNumberApi {
Client = this
};
Bridge = new BridgeApi {
Client = this
};
Domain = new DomainApi {
Client = this
};
Call = new CallApi {
Client = this
};
Conference = new ConferenceApi {
Client = this
};
Message = new MessageApi {
Client = this
};
NumberInfo = new NumberInfoApi {
Client = this
};
PhoneNumber = new PhoneNumberApi {
Client = this
};
Recording = new RecordingApi {
Client = this
};
Transcription = new TranscriptionApi {
Client = this
};
Media = new MediaApi {
Client = this
};
Endpoint = new EndpointApi {
Client = this
};
V2 = new ApiV2 {
Message = new Bandwidth.Net.ApiV2.MessageApi {
Client = this
}
};
}
protected override void _TurnOn()
{
Utility.AppConfig config = Utility.AppConfig.Instance;
config.LoadConfig(MEHoloConstant.NetworkConfigFile);
serverHost = Utility.AppConfig.Instance.GetConfigByFileName(MEHoloConstant.NetworkConfigFile, "Server_Host", "127.0.0.1");
ui.TurnOn();
Debug.Log("App[" + MEHoloEntrance.Instance.AppID + "] Get Storage From " + serverHost);
assetAPI = new AssetApi("http://" + serverHost, 80);
recordingAPI = new RecordingApi("http://" + serverHost, 80);
downloadWorker = new BackgroundWorker();
downloadWorker.StartWorker();
}
/// <summary>
/// Get the results of the batch job with recording urls
/// </summary>
/// <param name="jobId"></param>
/// <param name="api"></param>
/// <returns></returns>
private static List <BatchDownloadJobResult> GetJobResults(string jobId, RecordingApi api)
{
int expectedCount = (int)api.GetRecordingBatchrequest(jobId).ExpectedResultCount;
int resultCount = 0;
// Concurrently update every 5 seconds if job has finished processing.
do
{
Thread.Sleep(5000);
resultCount = (int)api.GetRecordingBatchrequest(jobId).ResultCount;
Console.WriteLine("Processed: " + resultCount + " / " + expectedCount);
} while (resultCount < expectedCount);
// Filter the list to only include those with recording urls
return(api.GetRecordingBatchrequest(jobId).Results.Where(x => x.ResultUrl != null).ToList());
}
/// <summary>
/// Request a job to download recordings assosciated with the specified conversations
/// </summary>
/// <param name="conversationIDs"></param>
/// <param name="api"></param>
/// <returns></returns>
private static string RequestBatchDownload(List <string> conversationIDs, RecordingApi api)
{
// Convert List of Strings to List of BatchDownloadRequests
List <BatchDownloadRequest> batchRequest = new List <BatchDownloadRequest>();
foreach (string id in conversationIDs)
{
BatchDownloadRequest batchDownloadRequest = new BatchDownloadRequest(ConversationId: id);
batchRequest.Add(batchDownloadRequest);
}
// Create the batch job with the request list
BatchDownloadJobSubmission batchSubmission = new BatchDownloadJobSubmission(BatchDownloadRequestList: batchRequest);
return(api.PostRecordingBatchrequests(batchSubmission).Id);
}
/// <summary>
/// Plot conversationId and recordingId to request for batchDownload Recordings
/// </summary>
/// <param name="iterateRecordings"></param>
/// <returns></returns>
private static void getSpecificRecordings(Recording iterateRecordings)
{
List <BatchDownloadRequest> batchRequest = new List <BatchDownloadRequest>();
BatchDownloadRequest batchDownloadRequest = new BatchDownloadRequest(ConversationId: iterateRecordings.ConversationId, RecordingId: iterateRecordings.Id);
batchRequest.Add(batchDownloadRequest);
// Create the batch job with the request list
BatchDownloadJobSubmission batchSubmission = new BatchDownloadJobSubmission(BatchDownloadRequestList: batchRequest);
BatchDownloadJobSubmissionResult recordingBatchRequestId = new BatchDownloadJobSubmissionResult();
RecordingApi recordingApi = new RecordingApi();
recordingBatchRequestId = recordingApi.PostRecordingBatchrequests(batchSubmission);
recordingStatus(recordingBatchRequestId);
}
protected override void _TurnOn()
{
Utility.AppConfig config = Utility.AppConfig.Instance;
config.LoadConfig(MEHoloConstant.NetworkConfigFile);
serverHost = Utility.AppConfig.Instance.GetConfigByFileName(MEHoloConstant.NetworkConfigFile, "Server_Host", "127.0.0.1:8848");
int.TryParse(Utility.AppConfig.Instance.GetConfigByFileName(MEHoloConstant.NetworkConfigFile, "Server_Port", "8848"), out serverPort);
ui.TurnOn();
Debug.Log("App[" + MEHoloEntrance.Instance.AppID + "] Get Storage From " + serverHost);
//下面的暂时只能使用https:// 无法去掉
assetAPI = new AssetApi(serverHost, serverPort);
recordingAPI = new RecordingApi(serverHost, serverPort);
directorAPI = new DirectorApi(serverHost, serverPort);
downloadWorker = new BackgroundWorker();
downloadWorker.StartWorker();
}
/// <summary>
/// Check status of generating url for downloading, if the result is still unavailble. The function will be called again until the result is available.
/// </summary>
/// <param name="recordingBatchRequestId"></param>
/// <returns></returns>
private static void recordingStatus(BatchDownloadJobSubmissionResult recordingBatchRequestId)
{
BatchDownloadJobStatusResult getRecordingBatchRequestData = new BatchDownloadJobStatusResult();
RecordingApi recordingApi = new RecordingApi();
getRecordingBatchRequestData = recordingApi.GetRecordingBatchrequest(recordingBatchRequestId.Id);
if (getRecordingBatchRequestData.ExpectedResultCount == getRecordingBatchRequestData.ResultCount)
{
// Pass the getRecordingBatchRequestData to getExtension function
getExtension(getRecordingBatchRequestData);
}
else
{
Thread.Sleep(5000);
recordingStatus(recordingBatchRequestId);
}
}
public void Init()
{
instance = new RecordingApi();
}
