internal override UserToUserResponse ProcessWithEngagement(Engagement engagement, UserToUserRequest req)
{
RDPRequestResponseRq request = (RDPRequestResponseRq)req;
RDPRequestResponseRs response = new RDPRequestResponseRs();
try
{
((Function)engagement.GetFunction("RemoteDesktop")).ProcessRemoteDesktopRequestResponse(request);
}
catch (Exception e)
{
Logger.Error("Failed to process incoming RDP request response : " + e.Message, e);
response.error = "INTERNAL_SERVER_ERROR";
response.errorMessage = "Failed to process incoming RDP request response";
}
return(response);
}
// generic method to send a response to the remote desktop request
private void SendRdpRequestResponse(bool answer, String connectionId, Action <RDPRequestResponseRq, RDPRequestResponseRs, Exception> handler)
{
// compile the request
RDPRequestResponseRq request = new RDPRequestResponseRq()
{
accepted = answer,
shortCode = _engagement.SecondParty.ActiveShortCode,
username = _engagement.SecondParty.Party.Username,
interactionId = _engagement.Interactions.CurrentOrNewInteraction.Id,
connectionId = connectionId,
};
try
{
// Send the request asynchronously
_appContext.ConnectionManager.Connection.RequestAsync <RDPRequestResponseRq, RDPRequestResponseRs>(
request, handler);
}
catch (Exception e)
{
Logger.Error("Failed to send a RDP request (answer=" + answer + ") to " + _engagement.SecondParty.Party.Username, e);
}
}
/*
* // This is called once our async request to second party to control his desktop has completed
* private void ProcessRequestRDPSessionResponse(RDPRequestRq request, RDPRequestRs response, Exception e, IChatMessage chatElement)
* {
*
* if (e != null)
* {
* if (e is MessageException<RDPRequestRs>)
* {
* var exception = (MessageException<RDPRequestRs>)e;
* if ("WILL_NOT_PROCESS_ELEVATE".Equals(exception.ErrorCode))
* {
* // need elevation
* string tokenId;
* string securityKey;
* if (BlitsMeClientAppContext.CurrentAppContext.Elevate(
* "This connection requires you to verify your identify, please enter your BlitsMe password to connect to " +
* _engagement.SecondParty.Person.Name + ".",
* out tokenId, out securityKey))
* {
* RequestRdpSession(tokenId, securityKey);
* }
* else
* {
* Chat.LogErrorMessage("Failed to elevate privileges to connect to " +
* _engagement.SecondParty.Person.Name);
* }
* }
* }
* else
* {
* // The message wasn't delivered
* IsActive = false;
* Logger.Error("Received a async response to " + request.id + " that is an error", e);
* }
* }
* else
* {
* // The message was delivered
* IsActive = true;
* // Raise an activity that we managed to send a rdp request to second party successfully.
* OnNewActivity(new RemoteDesktopActivity(_engagement, RemoteDesktopActivity.REMOTE_DESKTOP_REQUEST) { From = "_SELF", To = _engagement.SecondParty.Person.Username });
* }
* }
*/
// this is called by the request manager when we receive a answer our remote desktop request (yes or no)
internal void ProcessRemoteDesktopRequestResponse(RDPRequestResponseRq request)
{
// Hey, we received an answer, note the activity
OnNewActivity(new RemoteDesktopActivity(_engagement, RemoteDesktopActivity.REMOTE_DESKTOP_RESPONSE)
{
To = "_SELF", From = _engagement.SecondParty.Party.Username, Answer = request.accepted
});
if (request.accepted)
{
// ok, he wants us to control his desktop
IsActive = true;
// note that we are go to remote control second partys desktop
//_engagement.IsRemoteControlActive = true;
// print message in chat that we are about to go ahead and connect
Chat.LogSecondPartySystemMessage(_engagement.SecondParty.Party.Firstname + " accepted your remote assistance request, please wait while we establish a connection...");
try
{
int port = Client.Start(request.connectionId);
String viewerExe = System.IO.Path.GetDirectoryName(Environment.GetCommandLineArgs()[0]) + "\\gwupess.exe";
var parameters = "-username=\"" + _engagement.SecondParty.Party.Name + "\" -copyrect=yes -encoding=tight -compressionlevel=9 -jpegimagequality=3 -scale=auto -host=localhost -port=" + port;
Logger.Debug("Running " + viewerExe + " " + parameters);
_bmssHandle = Process.Start(viewerExe, parameters);
}
catch (Exception e)
{
Chat.LogErrorMessage("Failed to create a connection to " + _engagement.SecondParty.Party.Username);
IsActive = false;
Logger.Error("Failed to start RDP client to " + _engagement.SecondParty.Party.Username + " : " + e.Message, e);
throw e;
}
}
else
{
IsActive = false;
Chat.LogSecondPartySystemMessage(_engagement.SecondParty.Party.Firstname + " did not accept your remote assistance request.");
}
}
