/// <summary>
/// 处理服务单
/// </summary>
/// <param name="context"></param>
/// <returns></returns>
public async Task <bool> ProcessAfterSaleService(ProcessAfterSaleServiceContext context)
{
return(await MySqlHelper.TransactionAsync(async (conn, tran) =>
{
await conn.UpdateAsync(context.AfterSaleService);
if (context.AfterSaleRefund != null)
{
context.AfterSaleRefund.Insert <string, AfterSaleRefundModel>();
}
if (context.AfterSaleConsultations.Count > 0)
{
context.AfterSaleConsultations.InsertBatch();
}
if (context.Goods != null && context.Goods.Count > 0)
{
await UpdateGoodsModels(conn, context.Goods);
}
if (context.Comments != null && context.Comments.Count > 0)
{
await UpdateGoodsModels(conn, context.Comments);
}
await conn.UpdateAsync(context.Order);
return true;
}));
}
/// <summary>
/// 发起方迪支付退款
/// </summary>
/// <param name="context"></param>
/// <returns></returns>
async Task LaunchWechatRefund(ProcessAfterSaleServiceContext context)
{
var afterSaleOrderDetails = context.AfterSaleDetails;
var fanDiPayBiz = new FangDiPayBiz();
var refundRequest = new DoRefundRequestDto()
{
Refund_Fee = Convert.ToInt32(context.Request.RefundFee * 100).ToString(),
Trade_No = context.TransactionFlowing.OutTradeNo,
Refund_No = $"SHTKSN_{GetRandomString(10)}{DateTime.Now.ToString("yyyyMMddHHmmss")}",
Reason = "售后退款"
};
Logger.Info($"(LaunchWechatRefund)-方迪支付退款请求：{JsonConvert.SerializeObject(refundRequest)}");
var result = await fanDiPayBiz.RefundAsync(refundRequest);
Logger.Info($"(LaunchWechatRefund)-方迪支付退款响应：{JsonConvert.SerializeObject(result)}");
context.AfterSaleRefund.OutRefundNo = refundRequest.Refund_No;
if (result?.ResultCode == "-1")
{
context.AfterSaleRefund.Status = AfterSaleRefundStatusEnum.Failed.ToString();
}
else
{
context.AfterSaleRefund.Status = AfterSaleRefundStatusEnum.Success.ToString();
}
}
public Task ProcessAfterSaleServiceContextAsync(ProcessAfterSaleServiceContext bindingContext)
{
throw new NotImplementedException();
}
public async Task <IActionResult> ProcessAfterSaleService([FromBody] ProcessAfterSaleServiceRequestDto request)
{
if (!request.Check())
{
return(Failed(ErrorCode.Empty, "拒绝原因未填写，请检查"));
}
var context = new ProcessAfterSaleServiceContext(request);
var afterSaleServiceBiz = new AfterSaleServiceBiz();
var service = await afterSaleServiceBiz.GetAsync(request.ServiceGuid);
if (service is null)
{
return(Failed(ErrorCode.Empty, "服务单不存在，请检查"));
}
if (!request.IsPass && service.Status.Equals(
AfterSaleServiceStatusEnum.Reject.ToString()))
{
return(Failed(ErrorCode.Empty, "服务单已拒绝一次，请勿重复提交"));
}
if (service.Status.Equals(AfterSaleServiceStatusEnum.Completed.ToString()))
{
return(Failed(ErrorCode.Empty, "服务单已完成，请勿重复提交"));
}
if (request.IsPass)
{
if (service.Type != AfterSaleServiceTypeEnum.Exchange.ToString())
{
if (request.RefundFee <= 0)
{
return(Failed(ErrorCode.Empty, "退款金额必须大于0，请检查"));
}
if (service.RefundFee < Convert.ToInt32(request.RefundFee * 100))
{
return(Failed(ErrorCode.Empty, "退款金额必须小于或等于总退款金额"));
}
}
}
context.AfterSaleService = service;
var orderBiz = new OrderBiz();
var order = await orderBiz.GetAsync(service.OrderGuid);
if (order is null)
{
return(Failed(ErrorCode.Empty, "订单不存在，请联系客服处理"));
}
if (order.OrderCategory == OrderCategoryEnum.Physical.ToString())
{
return(Failed(ErrorCode.Empty, "暂不支持实物类退款等操作"));
}
if (!order.OrderStatus.Equals(OrderStatusEnum.Completed.ToString()))
{
return(Failed(ErrorCode.Empty, "订单尚未支付成功，不支持退款"));
}
DateTime?payTime = order.PaymentDate;
if (!payTime.HasValue)
{
return(Failed(ErrorCode.Empty, "订单支付时间为空，请联系客服处理"));
}
if (payTime.Value.AddDays(REFUND_LIMIT) < DateTime.Now)
{
return(Failed(ErrorCode.Empty, $"订单超过{REFUND_LIMIT}天可申请售后限制"));
}
if (order.PayType == PayTypeEnum.OffLinePay.ToString())
{
return(Failed(ErrorCode.Empty, "订单为线下支付，请用户前往线下门店退款"));
}
context.Order = order;
context.AfterSaleDetails = await afterSaleServiceBiz.GetAfterSaleDetailModels(request.ServiceGuid);
if (context.AfterSaleDetails is null || context.AfterSaleDetails.Count <= 0)
{
return(Failed(ErrorCode.Empty, "服务订单数据出现异常，请联系客服处理"));
}
context.SameOrderServiceCompletedCount = await afterSaleServiceBiz.GetAfterSaleOrderServicesCount(service.OrderGuid);
await ProcessAfterSaleServiceContext(context);
//Enum.TryParse(service.Type, out AfterSaleServiceTypeEnum serviceType);
//var saleService = AfterSaleFactory.GetSaleService(serviceType);
//await saleService.ProcessAfterSaleServiceContextAsync(context);
var result = await afterSaleServiceBiz.ProcessAfterSaleService(context);
if (result)
{
if (request.IsPass)
{
return((context.AfterSaleRefund.Status == AfterSaleRefundStatusEnum.Success.ToString()) ? Success() : Failed(ErrorCode.DataBaseError, "处理服务单失败"));
}
return(Success());
}
return(Failed(ErrorCode.DataBaseError, "处理服务单失败"));
}
/// <summary>
/// 处理服务单上下文
/// </summary>
/// <param name="context"></param>
async Task ProcessAfterSaleServiceContext(ProcessAfterSaleServiceContext context)
{
var request = context.Request;
var afterSaleService = context.AfterSaleService;
var afterSaleOrderDetails = context.AfterSaleDetails;
var order = context.Order;
var count = 0;
if (request.IsPass)
{
var orderDetailBiz = new OrderDetailBiz();
context.OrderDetails = await orderDetailBiz.GetModelsByOrderIdAsync(order.OrderGuid);
//【1】更新服务单状态
afterSaleService.Status = AfterSaleServiceStatusEnum.Completed.ToString();
//【2】
//（1）若批量退款，则更新主订单状态为交易关闭
//（2）若分批退款，则更新主订单状态为交易关闭
if (((count = context.OrderDetails.Count) == afterSaleOrderDetails.Count) ||
(count == (context.SameOrderServiceCompletedCount + 1)))
{
order.OrderStatus = OrderStatusEnum.Closed.ToString();
order.LastUpdatedBy = UserID;
order.LastUpdatedDate = DateTime.Now;
}
//【3】记录退款流水
var flowBiz = new TransactionFlowingBiz();
context.TransactionFlowing = await flowBiz.GetModelsById(order.TransactionFlowingGuid);
context.AfterSaleRefund = new AfterSaleRefundModel()
{
RefundGuid = Guid.NewGuid().ToString("N"),
ServiceGuid = afterSaleService.ServiceGuid,
OrderGuid = afterSaleService.OrderGuid,
FlowingGuid = order.TransactionFlowingGuid,
RefundFee = Convert.ToInt32(request.RefundFee * 100),
Status = AfterSaleRefundStatusEnum.Refunding.ToString(),
CreatedBy = UserID,
LastUpdatedBy = UserID
};
context.Goods = await new GoodsBiz().GetModelsByOrderDetailIdAsync(context.AfterSaleDetails.Select(a => a.OrderDetailGuid).Distinct(), true);
var commentBiz = new OrderProductCommentBiz();
context.Comments = await commentBiz.GetModelsByOrderDetailGuidsAsync(context.AfterSaleDetails.Select(d => d.OrderDetailGuid).Distinct().ToArray(), true);
if (context.Goods != null && context.Goods.Count > 0)
{
context.Goods.All(d =>
{
d.Enable = false;
d.LastUpdatedBy = UserID;
d.LastUpdatedDate = DateTime.Now;
return(true);
});
}
if (context.Comments != null && context.Comments.Count > 0)
{
context.Comments.All(d =>
{
d.LastUpdatedBy = UserID;
d.LastUpdatedDate = DateTime.Now;
d.Enable = false;
return(true);
});
}
await LaunchWechatRefund(context);
}
else
{
afterSaleService.RefuseReason = request.Reason;
afterSaleService.Status = AfterSaleServiceStatusEnum.Reject.ToString();
context.Goods = await new GoodsBiz().GetModelsByOrderDetailIdAsync(context.AfterSaleDetails.Select(a => a.OrderDetailGuid).Distinct(), false);
var commentBiz = new OrderProductCommentBiz();
context.Comments = await commentBiz.GetModelsByOrderDetailGuidsAsync(context.AfterSaleDetails.Select(d => d.OrderDetailGuid).Distinct().ToArray(), false);
if (context.Goods != null && context.Goods.Count > 0)
{
context.Goods.All(d =>
{
d.Enable = true;
d.LastUpdatedBy = UserID;
d.LastUpdatedDate = DateTime.Now;
return(true);
});
}
if (context.Comments != null && context.Comments.Count > 0)
{
context.Comments.All(d =>
{
d.LastUpdatedBy = UserID;
d.LastUpdatedDate = DateTime.Now;
d.Enable = true;
return(true);
});
}
}
//【3】添加协商历史记录
foreach (var afterDetail in context.AfterSaleDetails)
{
context.AfterSaleConsultations.Add(new AfterSaleConsultationModel()
{
ConsultationGuid = Guid.NewGuid().ToString("N"),
CreatedBy = UserID,
LastUpdatedBy = UserID,
DetailGuid = afterDetail.DetailGuid,
Title = (request.IsPass ? "商家已同意申请并退款" : "商家已拒绝申请"),
Content = request.Reason,
RoleType = AfterSaleConsultationRoleEnum.Seller.ToString()
});
}
}