protected void Page_Load(object sender, EventArgs e)
        {
            Page.Form.Enctype          = "multipart/form-data";
            lblDetailsRequired.Visible = false;
            if (!Page.IsPostBack)
            {
                bool EnableFullMode = (SecurityManager.IsStaffOrAdmin);

                TypeDropDownList.DataSource = SettingsManager.TicketTypesList;
                TypeDropDownList.DataBind();

                PriorityDropDownList.DataSource = SettingsManager.PrioritiesList;
                PriorityDropDownList.DataBind();

                CategoryDropDownList.DataSource = SettingsManager.CategoriesList;
                CategoryDropDownList.DataBind();

                PriorityDropDownList.Enabled = (SecurityManager.SubmitterCanEditPriority || EnableFullMode);


                OwnerUpdatePanel.Visible = EnableFullMode;

                OwnerDropDownList.Items.AddRange(GetOwnerUserList());
            }
        }