public Object GetClosedTickets([FromBody] BookingDetailsInput bdi)
{
OpenTicketOpts mo = new OpenTicketOpts();
DataSet SelectedSlots = new DataSet();
string sJSONResponse = "";
DataTable dt_MembersTickets = new DataTable();
List <OpenTickets> bdetails = new List <OpenTickets>();
try
{
dt_MembersTickets = getdata(string.Format("select TT.MemberShipCode,TT.TicketId,TT.RequestTypeId,TTP.RequestType,TT.Comments,TT.PostPoneDate,TT.InvoiceId,TT.CreatedBy,TT.CreatedOn,TT.StatusId from TicketTransaction TT,TicketTypes TTP where TT.ID=TTP.ID and BranchCode='{0}' and StatusId=2", bdi.BranchCode));
for (int i = 0; i < dt_MembersTickets.Rows.Count; i++)
{
OpenTickets fd = new OpenTickets {
memberShipCode = dt_MembersTickets.Rows[0]["MemberShipCode"].ToString(), TicketId = Convert.ToInt32(dt_MembersTickets.Rows[0]["TicketId"].ToString()), RequestTypeId = Convert.ToInt32(dt_MembersTickets.Rows[0]["RequestTypeId"].ToString()), RequestType = dt_MembersTickets.Rows[0]["RequestType"].ToString(), Comments = dt_MembersTickets.Rows[0]["Comments"].ToString(), PostPoneDate = dt_MembersTickets.Rows[0]["PostPoneDate"].ToString(), InvoiceId = dt_MembersTickets.Rows[0]["InvoiceId"].ToString(), CreatedBy = dt_MembersTickets.Rows[0]["CreatedBy"].ToString(), CreatedOn = Convert.ToDateTime(dt_MembersTickets.Rows[0]["CreatedOn"].ToString()), StatusId = Convert.ToInt32(dt_MembersTickets.Rows[0]["StatusId"].ToString())
};
bdetails.Add(fd);
}
mo.status = "success";
mo.value = bdetails;
sJSONResponse = JsonConvert.SerializeObject(mo);
}
catch (Exception ec)
{
mo.status = "fail";
sJSONResponse = JsonConvert.SerializeObject(mo);
}
return(sJSONResponse);
}
public void UpdateOpenTickets(Department department, string selectedTag)
{
Expression <Func <Ticket, bool> > prediction;
if (department != null)
{
prediction = x => !x.IsPaid && x.DepartmentId == department.Id;
}
else
{
prediction = x => !x.IsPaid;
}
OpenTickets = Dao.Select(x => new TerminalOpenTicketView
{
Id = x.Id,
TicketNumber = x.TicketNumber,
LocationName = x.LocationName,
CustomerName = x.CustomerName,
IsLocked = x.Locked,
TicketTag = x.Tag
}, prediction).OrderBy(x => x.Title);
if (!string.IsNullOrEmpty(selectedTag))
{
var tag = selectedTag.ToLower() + ":";
var cnt = OpenTickets.Count(x => string.IsNullOrEmpty(x.TicketTag) || !x.TicketTag.ToLower().Contains(tag));
OpenTickets = OpenTickets.Where(x => !string.IsNullOrEmpty(x.TicketTag) && x.TicketTag.ToLower().Contains(tag));
var opt = OpenTickets.SelectMany(x => x.TicketTag.Split('\r'))
.Where(x => x.ToLower().Contains(tag))
.Distinct()
.Select(x => x.Split(':')).Select(x => new TicketTagFilterViewModel {
TagGroup = x[0], TagValue = x[1]
}).OrderBy(x => x.TagValue).ToList();
opt.Insert(0, new TicketTagFilterViewModel {
TagGroup = selectedTag, TagValue = "*", ButtonColor = "Blue"
});
if (cnt > 0)
{
opt.Insert(0, new TicketTagFilterViewModel {
Count = cnt, TagGroup = selectedTag, ButtonColor = "Red"
});
}
OpenTicketTags = opt.Count() > 1 ? opt : null;
OpenTickets.ForEach(x => x.Info = x.TicketTag.Split('\r').Where(y => y.ToLower().StartsWith(tag)).Single().Split(':')[1]);
}
else
{
OpenTicketTags = null;
}
}
/// <summary>
/// Try to handle all open tickets. After calling this method, it should hold that:
/// 1) No tickets are in the Open list
/// 2) Tickets successfully handled are in the Closed list
/// 3) Tickets unsuccessfully handled are in the Unhandled list
/// </summary>
public void HandleOpenTickets()
{
while (OpenTicketCount > 0)
{
// Take a ticket from the list
ErrorTicket ticket = OpenTickets[OpenTicketCount - 1];
OpenTickets.RemoveAt(OpenTicketCount - 1);
// Try to handle it
TryHandleTicket(ticket);
}
}
