protected void btnSubmit_Click(object sender, EventArgs e)
{
int adminId = Convert.ToInt32(Session[ConfigurationSettings.AppSettings["SupportSession"].ToString()].ToString());
FunctionalDefect functionalDefect = new FunctionalDefect()
{
Title = txtFullname.Text,
Description = txtDescription.Text,
FixDate = Convert.ToDateTime(txtDueDate.Text),
Administrators_Id = adminId,
Status = ddlStatus.Text,
Resolver_Id = Convert.ToInt32(ddlResolver.SelectedValue),
CreatedDate = DateTime.Now,
UpdatedDate = DateTime.Now,
Priority = rdoPriority.Text
};
functionalDefect = bFunctionalDefect.Create(functionalDefect);
if (string.IsNullOrEmpty(functionalDefect.ErrorMessage))
{
FunctionalDefectStory functionalDefectStory = new FunctionalDefectStory()
{
Defect_Id = functionalDefect.Defect_Id,
Title = txtFullname.Text,
Description = txtDescription.Text,
FixDate = Convert.ToDateTime(txtDueDate.Text),
Administrators_Id = adminId,
Status = ddlStatus.Text,
Resolver_Id = Convert.ToInt32(ddlResolver.SelectedValue),
CreatedDate = DateTime.Now,
UpdatedDate = DateTime.Now,
Priority = rdoPriority.Text
};
functionalDefectStory = bFunctionalDefect.CreateDefectStory(functionalDefectStory);
if (Convert.ToBoolean(ConfigurationSettings.AppSettings["IsEmailEnable"]))
{
string mailBody = MailHelper.DefectAddedOrUpdated(functionalDefect);
string emailIdToSend = MailHelper.EmailToSend();
string CreatorAdmin = bAdministrator.List().Where(m => m.Administrators_Id == functionalDefect.Administrators_Id).FirstOrDefault().EmailId;
string DeveloperAdmin = bAdministrator.List().Where(m => m.Administrators_Id == functionalDefect.Resolver_Id).FirstOrDefault().EmailId;
emailIdToSend = emailIdToSend + ";" + CreatorAdmin;
emailIdToSend = emailIdToSend + ";" + DeveloperAdmin;
MailHelper.SendEmail(emailIdToSend, "New Ticket Created", mailBody, "Support Team");
}
pnlErrorMessage.Attributes.Remove("class");
pnlErrorMessage.Attributes["class"] = "alert alert-success alert-dismissable";
pnlErrorMessage.Visible = true;
lblMessage.Text = "Success! New Ticket created successfully";
}
else
{
pnlErrorMessage.Attributes.Remove("class");
pnlErrorMessage.Attributes["class"] = "alert alert-danger alert-dismissable";
pnlErrorMessage.Visible = true;
lblMessage.Text = "Faied! to create the ticket. Error : " + Request.QueryString["errormessage"].ToString();
}
}
