public static EmailTemplate GetTemplateforAnchor(this IService <EmailTemplate> service, IssueManagementCommentLog item, string AnchorName, CSC csc)
{
string status = "";
if (item.id_System_Name == "MyPidilite" || item.id_System_Name == "WSS Service Cell" || item.id_System_Name == "Dealer Feedback")
{
if (item.ID_Status != "" || item.ID_Status != null)
{
if (item.ID_Status.ToLower() == "in progress")
{
status = "Open";
}
if (item.ID_Status.ToLower() == "completed")
{
status = "Closed";
}
}
return(new EmailTemplate("CWP - Comments update - by - " + item.RCB.Title)
{
TemplateBody = "Dear " + AnchorName + "/Team, <br/> <br/> " +
"Below is the comment added by " + item.RCB.Title + " for SR Number " + item.ID_Request +
" - Please make relevant updates on your system for relevant action. <br/><br/>" +
"Chapter Name:<b>: " + item.id_System_Name + " </b> <br/><br/> " +
"Date and Time Stamp: <b>" + DateTime.Now + "</b><br/><br/>" +
"Comments: <b>" + item.ID_Comments + "</b><br/><br/>" +
"Status: <b>" + status + "</b> <br/><br/><br/><br/>" +
"This is an auto generated mail, do not reply. <br/><br/>"
});
}
else if (item.id_System_Name == "Customer Service Cell")
{
if (item.ID_Status != "" || item.ID_Status != null)
{
if (item.ID_Status.ToLower() == "in progress")
{
status = "Open";
}
if (item.ID_Status.ToLower() == "completed")
{
status = "Closed";
}
}
return(new EmailTemplate("CWP - Comments update - by - " + item.RCB.Title)
{
TemplateBody = "Dear " + AnchorName + "/Team, <br/> <br/> " +
"Below is the comment added by " + item.RCB.Title + " for SR Number " + item.ID_Request +
" - Please make relevant updates on your system for relevant action. <br/><br/>" +
"Chapter Name:<b>: " + item.id_System_Name + " </b> <br/><br/> " +
"Date and Time Stamp: <b>" + DateTime.Now + "</b><br/><br/>" +
"Comments: <b>" + item.ID_Comments + "</b><br/><br/>" +
"Status: <b>" + status + "</b> <br/><br/>" +
"Customer Mobile Number: <b>" + csc.ContactNo + "</b> <br/><br/>" +
"Customer Email: <b>" + csc.ContactEmail + "</b> <br/><br/><br/><br/>" +
"This is an auto generated mail, do not reply. <br/><br/>"
});
}
//else if (item.id_System_Name == "Dealer Feedback")
//{
// return new EmailTemplate("CWP - Comments update - by - " + item.RCB.Title)
// {
// TemplateBody = "Dear " + AnchorName + "/Team, <br/> <br/> " +
// "Below is the comment added by " + item.RCB.Title + " for SR Number " + item.ID_Request +
// " - Please make relevant updates on your system for relevant action. <br/><br/>" +
// "Chapter Name:<b>: " + item.id_System_Name + " </b> <br/><br/> " +
// "Date and Time Stamp: <b>" + DateTime.Now + "</b><br/><br/>" +
// "Comments: <b>" + item.ID_Comments + "</b> <br/><br/><br/><br/>" +
// "This is an auto generated mail, do not reply. <br/><br/>"
// };
//}
else
{
return(new EmailTemplate(""));
//return new EmailTemplate("CWP - Comments update - by - " + item.RCB.Title)
//{
// TemplateBody = "Dear " + AnchorName + "/Team, <br/> <br/> " +
// "Below is the comment added by " + item.RCB.Title + " for SR Number " + item.ID_Request +
// " - Please make relevant updates on your system for relevant action. <br/><br/>" +
// "Chapter Name:<b>: " + item.id_System_Name + " </b> <br/><br/> " +
// "Date and Time Stamp: <b>" + DateTime.Now + "</b><br/><br/>" +
// "Comments: <b>" + item.ID_Comments + "</b> <br/><br/><br/><br/>" +
// "This is an auto generated mail, do not reply. <br/><br/>"
//};
}
var query = new ListQuery <EmailTemplate>();
query.PageSize = 1;
query.CurrentPage = 1;
// query.AddParameter(new QueryParameter() { Name = "taskid", Value = TaskId.ToString() });
return(service.GetByQuery(query).Items.FirstOrDefault());
}
public DbActionResult <IssueManagementCommentLog> Post(IssueManagementCommentLog items)
{
var result = new DbActionResult <IssueManagementCommentLog>();
bool EFlag = false;
string EmailTo = "";
string AncEmail = "";
string EmailCC = "";
string AnchorName = "";
try
{
var data = items;
string[] emailRegex = { "-", "<", ">", ";", "'" };
for (var i = 0; i < emailRegex.Length; i++)
{
if (data.ID_Comments != null)
{
data.ID_Comments = data.ID_Comments.Replace(emailRegex[i], " ");
}
}
var csc = new CSC();
using (var dbcontext = new Teckraft.Data.Sql.InitiativeHubFinalEntities())
{
//var chap = dbcontext.ChapterMasters.FirstOrDefault(it => it.ChapterNameFromSystem == data.id_System_Name && it.EmailFlag == true);
//if (chap != null)
//{
// data.id_System_Name = chap.ChapterNameFromSystem;
// EFlag = chap.EmailFlag.Value;
// EmailTo = chap.EmailTo;
//}
var chap1 = dbcontext.ChapterMasters.FirstOrDefault(it => it.ChapterNameFromSystem == data.id_System_Name);
if (chap1 != null)
{
if (chap1.ChapterNameFromSystem == "Dealer Feedback" || chap1.ChapterNameFromSystem == "WSS Service Cell" || chap1.ChapterNameFromSystem == "MyPidilite" || chap1.ChapterNameFromSystem == "Customer Service Cell")
{
var em = dbcontext.ChapterMasters.FirstOrDefault(o => o.ChapterNameFromSystem == data.id_System_Name);
EmailCC = em.EmailCC;
AncEmail = em.EmailTo;
}
else
{
string AncData = dbcontext.ChapterOwnerMappings.FirstOrDefault(it => it.ChapterId == chap1.Id).ChapterOwner.ToString();
AncEmail = dbcontext.UserDetails.FirstOrDefault(p => p.UserName == AncData).Email.ToString();
}
//for getting Anchor Name
var q = (from pd in dbcontext.ChapterOwnerMappings
join od in dbcontext.UserDetails on pd.ChapterOwner equals od.UserName
where pd.ChapterId == chap1.Id
select new
{
od.Title,
}).FirstOrDefault();
if (q != null)
{
AnchorName = q.Title;
}
}
if (items.id_System_Name == "Customer Service Cell")
{
var cs = dbcontext.GetCSCDataBYRequestNo(items.ID_Request).FirstOrDefault();
csc.ContactEmail = cs.ContactEmail;
csc.ContactNo = cs.contactNo;
}
}
data.RCB = _userservice.GetCurrentUser();
data = IssueService.Add(data);
//if (EFlag == true) {
// if (data.EmailFlag == true && EmailTo != null) {
// var tmplt1 = templateService.GetTemplateforComments(data);
// // emailService.SendEmail(tmplt1, "*****@*****.**", EmailTo, "", "");
// emailService.SendEmail(tmplt1, "*****@*****.**", EmailTo, "*****@*****.**", "");
// }
//}
var tmplt1 = templateService.GetTemplateforAnchor(data, AnchorName, csc);
//emailService.SendEmail(tmplt1, "[email protected] ", "*****@*****.**","", "");
if (tmplt1.Subject != "")
{
//emailService.SendEmail(tmplt1, "[email protected] ", "*****@*****.**", "", "");
emailService.SendEmail(tmplt1, "[email protected] ", AncEmail, EmailCC, "");
}
result.Success = true;
result.Message = "Comments added successfully";
}
catch (Exception ex)
{
result.Success = false;
result.Message = "Unable to Save Record!";
result.Exception = ex;
}
return(result);
}
public static EmailTemplate GetTemplateforComments(this IService <EmailTemplate> service, IssueManagementCommentLog item)
{
return(new EmailTemplate("Update From Issue Dashboard")
{
TemplateBody = "Dear Team, <br/> <br/> This is kind informtion that, Request number " + item.ID_Request + ", for " + item.id_System_Name +
" comments updated by " + item.RCBEmpName + " on " + DateTime.Now + ". <br/><br/> " +
"Latest Comments - " + item.ID_Comments + " <br/> <br/> " +
"Status - " + item.ID_Status + " <br/> <br/>" +
"Update in your system accordingly. <br/><br/> " +
"This is an auto generated mail, do not reply. <br/><br/>" +
"Regards"
});
var query = new ListQuery <EmailTemplate>();
query.PageSize = 1;
query.CurrentPage = 1;
// query.AddParameter(new QueryParameter() { Name = "taskid", Value = TaskId.ToString() });
return(service.GetByQuery(query).Items.FirstOrDefault());
}
