/// <summary>
/// Actualiza caso de la aplicación Service Desk
/// </summary>
/// <param name="input">Parámetros para actualizar caso </param>
/// <param name="user">Usuario autenticado</param>
/// <returns>estado caso actualizado</returns>
public async Task <OutputResponseCaseAsdkV8Dto> Update(InputUpdateCaseDto input)
{
UrlParameters parameterUrl = new UrlParameters
{
itemType = input.CaseType,
idCase = input.CaseId,
userId = Principal.User()?.Id,
};
string uriCreateCase = ConfigurationService.UrlUpdateCase.ConvertUrl(parameterUrl);
string endpoint = ConfigurationService.UrlServiceDesk + uriCreateCase;
UpdateCaseV8 updateCase = input.MapperModel(new UpdateCaseV8());
List <AnswerGeneralV8Api> listProperty = new List <AnswerGeneralV8Api>();
listProperty.FillProperties(updateCase, true);
List <AnswerGeneralV8Api> answerApi = await ConnectionService.PostAsync <List <AnswerGeneralV8Api> >(Principal.User()?.KeyAuthorization, endpoint, listProperty);
OutputResponseCaseAsdkV8Dto answerUpdate = answerApi.ConvertModel(new OutputResponseCaseAsdkV8Dto());
if (input.AdditionalFields?.Count > 0 && answerUpdate?.ItemId > 0)
{
await UpdateAdditionalFields(input.AdditionalFields, answerUpdate.ItemId, input.CaseType);
}
return(answerUpdate);
}
public async Task <ActionResult <OutputResponseCaseAsdkV8Dto> > Update(InputUpdateCaseDto inputUpdateCase)
{
ActionResult <OutputResponseCaseAsdkV8Dto> actionResult;
try
{
actionResult = Ok(await ManagmentService.Update(inputUpdateCase));
}
catch (Exception ex)
{
actionResult = NotFound(ex.Message);
}
return(actionResult);
}
