/// 其他话务事件
/// <summary>
/// 其他话务事件
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
private void AxUniSoftPhone_OnMessage(object sender, IUniSoftPhoneEvents_OnMessageEvent e)
{
//客服锁定事件
if (Main_PhoneStatus == PhoneStatus.PS03_置闲 && e.messageContent.Trim() == "座席被锁定")
{
SetMainStatus(PhoneStatus.PS18_客服被锁定);
}
else if (Main_PhoneStatus == PhoneStatus.PS18_客服被锁定 && e.messageContent.Trim().Contains("话路被挂断"))
{
SetMainStatus(PhoneStatus.PS03_置闲);
}
//监听通话事件
if (e.messageContent.Contains("监听开始") && Main_PhoneStatus == PhoneStatus.PS19_监听振铃)
{
SetMainStatus(PhoneStatus.PS20_监听中);
}
//强插通话事件
if (e.messageContent.Contains("强插开始") && Main_PhoneStatus == PhoneStatus.PS21_强插振铃)
{
SetMainStatus(PhoneStatus.PS22_强插中);
}
}
static void axunisoftphone_OnMessage(object sender, IUniSoftPhoneEvents_OnMessageEvent e)
{
string message = string.Format("CurStatus：{0}；CurStatusName：{1}；", axUniSoftPhone.CurStatus, axUniSoftPhone.CurStatusName);
Loger.Log4Net.Info("[@@@厂家消息通知@@@]OnMessage ：厂家状态（" + message + "）厂家消息（" + e.messageContent + "）程序状态（" + ConvertPhoneStatus(axUniSoftPhone.CurStatus) + "）");
}
