private async Task AriClient_OnPlaybackFinishedAsyncEvent(ISipApiClient sipApiClient, PromptPlaybackFinishedEvent e)
{
_call.Logger.Information("Playback finished {PlaybackId} {@Call}", e.PlaybackId, _call.CallState);
AddPlaybackIdToLogData(e.PlaybackId);
if (e.PlaybackId != _currentPlaybackId)
{
return;
}
if (_call.GetCurrentState() == State.InCall)
{
return;
}
await Task.Delay(TimeSpan.FromSeconds(5));
if (_call.CallState.Bridge.Id != _holdingBridge.Id)
{
return;
}
try
{
_currentPlaybackId = await _call.SipBridgingApi.PlayPromptToBridgeAsync(_call.CallState.Bridge.Id, _call.CallState.HoldPrompt, _call.CallState.LanguageCode);
}
catch (Exception exception)
{
_call.Logger.Warning(exception, "Think the call has probably hungup");
RemoveEventSubscriptions();
}
_call.Logger.Information("Playback started {currentPlaybackId}, of prompt {HoldPrompt}, to bridge {BridgeName} {@Call}", _currentPlaybackId, _call.CallState.HoldPrompt, _call.CallState.Bridge.Name, _call.CallState);
}
private void DTMF_ReceivedEvent(ISipApiClient sipApiClient, DtmfReceivedEvent e)
{
if (!LogData.ContainsKey(e.LineId))
{
LogData.Add(e.LineId, _call.CallState.GetIncomingLineId());
}
if (_call.CallState != null && e.LineId != _call.CallState.GetIncomingLineId())
{
return;
}
try
{
if (_call.GetCurrentState() != State.LanguageInput && _call.GetCurrentState() != State.LanguagePrompts)
{
return;
}
if (_call.GetCurrentState() == State.LanguagePrompts)
{
_call.FireStateChange(Trigger.GetLanguageInput);
}
GetLanguageChoiceForDigit(e.Digit);
_inputTimeout.Stop();
_call.Logger.Info("DTMF Event", LogData);
GoToNextStep();
}
catch (Exception ex)
{
_call.Logger.Error(ex, "DTMF Received event ", LogData);
}
}
public AsteriskLanguageSelectionPromptPlayer(ICall asteriskCall, ISipPromptApi sipPromptApi, ISipApiClient sipApiClient)
{
_asteriskCall = asteriskCall;
_promptQueue = new Queue <IPrompt>();
_sipPromptApi = sipPromptApi;
_sipApiClient = sipApiClient;
_sipApiClient.OnPromptPlaybackFinishedEvent += HandlePromptFinishedEvent;
}
public ArkeCallFlowService(ILogger logger, IAriClient ariClient, ISipApiClient sipApi)
{
_logger = logger;
_logger.Information("ArkeCallFlowService Created");
ConnectedLines = new Dictionary <string, ICall>();
_ariClient = ariClient;
_sipApi = sipApi;
}
public async Task AriClient_OnPlaybackFinishedEvent(ISipApiClient sipApiClient, PromptPlaybackFinishedEvent e)
{
if (e.PlaybackId != _currentPlaybackId)
{
return;
}
if (_arkeCall.GetCurrentState() == State.StoppingPlayback)
{
return;
}
await _arkeCall.CallStateMachine.FireAsync(
_promptQueue.Count == 0?Trigger.FinishedPrompt : Trigger.PlayNextPrompt);
}
private async Task SipApiClientOnOnLineHangupEvent(ISipApiClient sender, LineHangupEvent e)
{
if (e.LineId != transferChannel.Id.ToString() && e.LineId != outboundLineId)
{
return;
}
if (e.LineId != transferChannel.Id.ToString())
{
await _call.SipLineApi.HangupLineAsync(transferChannel.Id.ToString());
}
_call.CallState.CallCanBeAbandoned = true;
GoToNextStep(_call, _step);
await _call.FireStateChange(Trigger.NextCallFlowStep);
}
public ArkeCall(ISipApiClient sipApiClient, ISipLineApi sipLineApi, ISipBridgingApi sipBridgeApi,
ISipPromptApi sipPromptApi, IRecordingManager recordingmanager)
{
_sipApiClient = sipApiClient;
_sipLineApi = sipLineApi;
_sipBridgeApi = sipBridgeApi;
_logFields = new Dictionary <string, string>();
_promptPlayer = new ArkePromptPlayer(this, sipPromptApi);
_asteriskPhoneInputHandler = new AsteriskPhoneInputHandler(this, _promptPlayer);
_asteriskRecordingManager = recordingmanager;
_dslProcessor = new DslProcessor(this);
_arkeBridgeFactory = new ArkeBridgeFactory(_sipBridgeApi);
_callStateMachine = new CallStateMachine(this, _promptPlayer);
_callStateMachine.SetupFiniteStateMachine();
LanguageSelectionPromptPlayer = new AsteriskLanguageSelectionPromptPlayer(this, sipPromptApi, sipApiClient);
}
private async Task AriClient_OnPlaybackFinishedEvent(ISipApiClient sipApiClient, PromptPlaybackFinishedEvent e)
{
LogData.Add("PlaybackId", e.PlaybackId);
if (e.PlaybackId != _currentPlaybackId)
{
return;
}
await Task.Delay(TimeSpan.FromSeconds(5));
if (_call.GetCurrentState() != State.OnHold)
{
return;
}
_currentPlaybackId = await _call.SipBridgingApi.PlayPromptToBridge(_call.CallState.GetBridgeId(), HoldPrompt, "en");
_call.Logger.Info("Playback finished", LogData);
}
private async Task SipApiClientOnOnLineHangupEvent(ISipApiClient sender, LineHangupEvent e)
{
if (e.LineId != _call.CallState.GetOutgoingLineId())
{
return;
}
if (!_call.CallState.TalkTimeStart.HasValue)
{
_call.CallState.CallCanBeAbandoned = true;
await _call.FireStateChange(Trigger.FinishCall);
}
else
{
// we're not on hold anymore, so we can just remove our events and continue
_call.SipApiClient.OnPromptPlaybackFinishedAsyncEvent -= AriClient_OnPlaybackFinishedAsyncEvent;
_call.OnWorkflowStep -= OnWorkflowStep;
_call.SipApiClient.OnLineHangupAsyncEvent -= SipApiClientOnOnLineHangupEvent;
}
}
public async Task HandlePromptFinishedEvent(ISipApiClient sipApiClient, PromptPlaybackFinishedEvent e)
{
if (e.PlaybackId != _currentPlaybackId)
{
return;
}
if (_asteriskCall.GetCurrentState() == State.StoppingPlayback)
{
return;
}
if (_promptQueue.Count == 0)
{
if (_asteriskCall.GetCurrentState() != State.LanguageInput)
{
_asteriskCall.FireStateChange(Trigger.GetLanguageInput);
}
_stepProcessor.StartTimeoutTimer();
}
else
{
await PlayNextPromptInQueue();
}
}
public void AriClient_OnChannelDtmfReceivedEvent(ISipApiClient sipApiClient, DtmfReceivedEvent dtmfReceivedEvent)
{
DigitTimeoutTimer.Stop();
_call.Logger.Debug($"OnChannel Dtmf Received Event {dtmfReceivedEvent.LineId}");
if (_call.GetCurrentState() == State.LanguagePrompts)
{
return;
}
if (dtmfReceivedEvent.LineId != _call.CallState.GetIncomingLineId())
{
return;
}
LogDtmfValue(dtmfReceivedEvent);
CaptureDigitIfInValidState(dtmfReceivedEvent);
if (_call.GetCurrentState() == State.PlayingInterruptiblePrompt)
{
_promptPlayer.StopPrompt();
}
ProcessDigitsReceived();
}
public async void AriClient_OnChannelDtmfReceivedEvent(ISipApiClient sipApiClient, DtmfReceivedEvent dtmfReceivedEvent)
{
DigitTimeoutTimer.Stop();
if (_call.GetCurrentState() == State.LanguagePrompts)
{
return;
}
if (!ShouldProcessDigit(dtmfReceivedEvent))
{
return;
}
_call.Logger.Debug($"OnChannel Dtmf Received Event {dtmfReceivedEvent.LineId}");
LogDtmfValue(dtmfReceivedEvent);
CaptureDigitIfInValidState(dtmfReceivedEvent);
if (_call.GetCurrentState() == State.PlayingInterruptiblePrompt)
{
await _promptPlayer.StopPromptAsync();
}
await ProcessDigitsReceived();
}
public async Task AriClient_OnRecordingFinishedEvent(ISipApiClient sender, RecordingFinishedEventHandlerArgs args)
{
await _call.FireStateChange(Trigger.NextCallFlowStep);
}
