public Tuple <bool, string> Process(CallPruneQueueItem item)
{
bool success = true;
string result = "";
if (item != null && item.PruneSettings != null)
{
try
{
var calls = _callsService.GetActiveCallsByDepartmentForUpdate(item.PruneSettings.DepartmentId);
if (calls != null && calls.Count > 0)
{
var emailImportCalls = calls.Where(x => x.CallSource == (int)CallSources.EmailImport || x.CallSource == (int)CallSources.AudioImport);
var userCalls = calls.Where(x => x.CallSource == (int)CallSources.User);
if (item.PruneSettings.PruneEmailImportedCalls.HasValue &&
item.PruneSettings.PruneEmailImportedCalls.Value & item.PruneSettings.EmailImportCallPruneInterval.HasValue)
{
if (emailImportCalls.Any())
{
foreach (var call in emailImportCalls)
{
if (call.LoggedOn.AddMinutes(item.PruneSettings.EmailImportCallPruneInterval.Value) < DateTime.UtcNow)
{
call.State = (int)CallStates.Closed;
call.ClosedOn = DateTime.UtcNow;
call.CompletedNotes = "Call automatically closed by the system.";
call.ClosedByUserId = item.PruneSettings.Department.ManagingUserId;
_callsService.SaveCall(call);
}
}
}
}
if (item.PruneSettings.PruneUserEnteredCalls.HasValue &&
item.PruneSettings.PruneUserEnteredCalls.Value & item.PruneSettings.UserCallPruneInterval.HasValue)
{
if (userCalls.Any())
{
foreach (var call in userCalls)
{
if (call.LoggedOn.AddMinutes(item.PruneSettings.UserCallPruneInterval.Value) < DateTime.UtcNow)
{
call.State = (int)CallStates.Closed;
call.ClosedOn = DateTime.UtcNow;
call.CompletedNotes = "Call automatically closed by the system.";
call.ClosedByUserId = item.PruneSettings.Department.ManagingUserId;
_callsService.SaveCall(call);
}
}
}
}
}
}
catch (Exception ex)
{
success = false;
result = ex.ToString();
}
}
return(new Tuple <bool, string>(success, result));
}