public void Run()
{
while (true)
{
Five9SupervisorService.getStatisticsUpdate statistics
= new Five9SupervisorService.getStatisticsUpdate();
statistics.statisticTypeSpecified = true;
statistics.statisticType = statisticType.AgentState;
statistics.longPollingTimeout = LONG_POLLING_TIMEOUT;
statistics.previousTimestamp = this.lastTimestamp;
try
{
Log("getStatisticsUpdate started, timeout: " + LONG_POLLING_TIMEOUT);
DateTime pollStart = DateTime.Now;
Five9SupervisorService.getStatisticsUpdateResponse resp
= supervisorClient.getStatisticsUpdate(statistics);
if (resp.@return == null)
{
Log("getStatisticsUpdate type: " + statistics.statisticType.ToString()
+ " - empty response");
}
else
{
Five9SupervisorService.statisticsUpdate statistics_return = resp.@return;
// track last update timestamp
this.lastTimestamp = statistics_return.lastTimestamp;
LastTimestampChanged(new LastTimestampChangedEventArgs(this.lastTimestamp));
StatisticChanged(new StatisticChangedEventArgs(statistics_return));
// ensure we don't overrun the API quota limits during periods
// of quick statistic updates. Standard limits are 12 updates
// per statistic per minute, or every 5 seconds.
double pollTime = DateTime.Now.Subtract(pollStart).TotalMilliseconds;
//Log("pollTime: " + pollTime);
if (pollTime < LONG_POLLING_TIMEOUT)
{
double pollWait = LONG_POLLING_TIMEOUT - pollTime;
//Log("pollWait: " + pollWait);
Thread.Sleep((int)pollWait);
}
}
}
catch (MessageSecurityException mse)
{
Log("MessageSecurityException: " + mse.Message);
}
catch (FaultException ex)
{
Log("FaultException: Code: " + ex.Code + ", Reason: " + ex.Reason);
}
}
}
public StatisticChangedEventArgs(Five9SupervisorService.statisticsUpdate update)
{
this.Update = update;
}
