public ActionResult HelpEmployee(Help help) { AdminBlLayer.AdminLogic adminLogic = new AdminBlLayer.AdminLogic(); help.RequestId = Convert.ToInt32(empLogic.GenerateNewRandom()); help.DateOfTicket = DateTime.Now; help.userId = Convert.ToInt32(TempData["userId"]); help.userCategory = Convert.ToString(TempData["userCategory"]); help.Status = "Pending"; //TempData["requestId"] = help.RequestId; var status = adminLogic.RaiseTicket(help); if (status) { TempData["Msg"] = "Your Ticket has been Raised <br/> your Request Id is" + help.RequestId + "<br/> Response Will be sent to you within 24 Hours <br/> if didn't Receive any Response Within 24 Hours <br/> Please Dial our Toll Free number 1800576576 <br/> Thank you"; return(RedirectToAction("Help", "Employee")); } else { TempData["Msg"] = "Something Went Wrong ! Please try after sometime"; return(View()); } }