protected void ibtnStartCall_Click(object sender, ImageClickEventArgs e)
{
var objCcRepCall = new ECall();
objCcRepCall.CallCenterCallCenterUserID = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
objCcRepCall.TimeCreated = DateTime.Now.ToString();
objCcRepCall.IncomingPhoneLine = txtIncomingPhLine.Text;
objCcRepCall.CallersPhoneNumber = txtCallersPhNumber.Text;
objCcRepCall.CallNotes = new List <ECallCenterNotes>();
objCcRepCall.OutBound = chkOutBoundCall.Checked;
var callcenterDal = new CallCenterDAL();
var returnresult = callcenterDal.UpdateCall(objCcRepCall);
GuId = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = GuId,
CallId = returnresult,
PreQualificationResultId = 0
};
RegistrationFlow = registrationFlow;
Response.RedirectUser("BasicCallInfo.aspx?guid=" + GuId);
}
public void UpdateCallStatus(int eventid, ECall call)
{
call.TimeEnd = DateTime.Now.ToString();
call.EventID = eventid;
var callcenterDal = new CallCenterDAL();
callcenterDal.UpdateCall(call);
}
public void Send(string pName, ECall mode, params object[] arguments)
{
NetworkCallAttribute networkCall;
var index =
GetCall(pName, out networkCall);
if (index < 0)
{
return;
}
var type = networkCall.PacketType;
byte[] buffer;
GetPacket(type, index, out buffer, arguments);
Send(mode, type, buffer);
}
public void Send(string pName, ECall mode, byte[] bytes, int length)
{
NetworkCallAttribute networkCall;
var index =
GetCall(pName, out networkCall);
if (index == -1)
{
return;
}
var type = networkCall.PacketType;
int size;
byte[] buffer;
GetPacket(type, index, out size, out buffer, bytes, length);
Send(mode, type, buffer, size);
}
public void Send(string pName, ECall mode, Vector3 point,
params object[] arguments)
{
NetworkCallAttribute networkCall;
var index =
GetCall(pName, out networkCall);
if (index == -1)
{
return;
}
var type = networkCall.PacketType;
float radius = networkCall.MaxRadius;
byte[] buffer;
GetPacket(type, index, out buffer, arguments);
Send(mode, point, radius, type, buffer);
}
public void CloseWrite(string channelName, ECall mode, EPacket type)
{
LogUtils.Debug(nameof(CloseWrite) + ": " + channelName);
if (!type.IsChunk())
{
LogUtils.LogNetwork("Error: Failed to stream non chunk: " + type);
}
else
{
NetworkCallAttribute networkCall;
var index =
GetCall(channelName, out networkCall);
if (index == -1)
{
return;
}
byte[] buffer;
GetPacket(type, index, out buffer);
Send(mode, type, buffer);
}
}
private void StartCall(long calledCustomerid)
{
var objCcRepCall = new ECall();
if (CallId > 0)
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId);
objCcRepCall.IncomingPhoneLine = call.IncomingPhoneLine;
objCcRepCall.CallersPhoneNumber = call.CallersPhoneNumber;
}
objCcRepCall.CallCenterCallCenterUserID = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
objCcRepCall.TimeCreated = DateTime.Now.ToString();
objCcRepCall.CalledCustomerID = calledCustomerid;
objCcRepCall.CallNotes = new List <ECallCenterNotes>();
var callcenterDal = new CallCenterDAL();
CallId = callcenterDal.UpdateCall(objCcRepCall);
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "Customer List";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("Customer List");
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
RegistrationFlow.CanSaveConsentInfo = false;
if (Request.QueryString["guid"] == null || Request.QueryString["guid"] == string.Empty)
{
Response.RedirectUser("/CallCenter/CallCenterRepDashboard/Index");
}
SetDisplayControls();
SetJavaScriptEvents();
if (!IsPostBack)
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
if (objCall != null && (!string.IsNullOrWhiteSpace(objCall.CallersPhoneNumber) || !string.IsNullOrWhiteSpace(objCall.CallBackNumber)))
{
var commonCode = new CommonCode();
txtCallBackNo.Text = commonCode.FormatPhoneNumber(string.IsNullOrWhiteSpace(objCall.CallersPhoneNumber) ? objCall.CallBackNumber : objCall.CallersPhoneNumber);
}
hfCallStartTime.Value = objCall.TimeCreated;
if ((Request.UrlReferrer != null) && Request.UrlReferrer.LocalPath == "/App/CallCenter/CallCenterRep/CustomerVerification.aspx")
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
}
if (RegistrationFlow != null)
{
txtSourceCode.Text = RegistrationFlow.CallSourceCode;
}
if (Request.QueryString["CustomerId"] != null)
{
txtCustomerID.Text = Request.QueryString["CustomerId"];
}
}
else if (Request.UrlReferrer != null && Request.UrlReferrer.LocalPath == "/App/CallCenter/CallCenterRep/AddNotes.aspx")
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
CurrentProspectCustomerId = 0;
txtFirstName.Text = "";
}
}
else if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
}
if (RegistrationFlow != null)
{
RegistrationFlow.CallSourceCode = string.Empty;
RegistrationFlow.SourceCode = string.Empty;
RegistrationFlow.SourceCodeId = 0;
RegistrationFlow.SourceCodeAmount = 0;
RegistrationFlow.TestIds = null;
RegistrationFlow.PackageId = 0;
RegistrationFlow.AppointmentSlotIds = null;
RegistrationFlow.ShippingDetailId = 0;
RegistrationFlow.ShippingOptionId = 0;
RegistrationFlow.ShippingAddressId = 0;
RegistrationFlow.ProductId = 0;
RegistrationFlow.PackageCost = 0;
RegistrationFlow.TotalAmount = 0;
}
}
if (Request.Params["__EVENTTARGET"] != null && Request.Params["__EVENTTARGET"] == "Search")
{
SearchCustomer();
}
}
public Int64 UpdateCall(ECall objCall)
{
Int64 returnvalue = new Int64();
SqlParameter[] arParms = new SqlParameter[17];
arParms[0] = new SqlParameter("@CallID", SqlDbType.BigInt);
arParms[0].Value = Convert.ToInt64(objCall.CallID);
arParms[1] = new SqlParameter("@CallCenterCallCenterUserID", SqlDbType.BigInt);
arParms[1].Value = Convert.ToInt64(objCall.CallCenterCallCenterUserID);
arParms[2] = new SqlParameter("@IsNewCustomer", SqlDbType.Bit);
arParms[2].Value = objCall.IsNewCustomer;
arParms[3] = new SqlParameter("@CallCustomerID", SqlDbType.BigInt);
if (objCall.CalledCustomerID.ToString() == "")
{
arParms[3].Value = DBNull.Value;
}
else
{
arParms[3].Value = Convert.ToInt64(objCall.CalledCustomerID);
}
arParms[4] = new SqlParameter("@TimeCreated", SqlDbType.DateTime);
if (objCall.TimeCreated == null || objCall.TimeCreated.ToString() == "")
{
arParms[4].Value = DBNull.Value;
}
else
{
arParms[4].Value = Convert.ToDateTime(objCall.TimeCreated);
}
arParms[5] = new SqlParameter("@TimeEnd", SqlDbType.DateTime);
if (objCall.TimeEnd == null || objCall.TimeEnd.ToString() == "")
{
arParms[5].Value = DBNull.Value;
}
else
{
arParms[5].Value = Convert.ToDateTime(objCall.TimeEnd);
}
arParms[6] = new SqlParameter("@CallStatus", SqlDbType.VarChar, 500);
if (objCall.CallStatus == null)
{
arParms[6].Value = DBNull.Value;
}
else
{
arParms[6].Value = objCall.CallStatus;
}
arParms[7] = new SqlParameter("@DateCreated", SqlDbType.DateTime);
if (objCall.DateCreated == null || objCall.DateCreated.ToString() == "")
{
arParms[7].Value = DBNull.Value;
}
else
{
arParms[7].Value = Convert.ToDateTime(objCall.DateCreated);
}
arParms[8] = new SqlParameter("@DateModified", SqlDbType.DateTime);
if (objCall.DateModified == null || objCall.DateModified.ToString() == "")
{
arParms[8].Value = DBNull.Value;
}
else
{
arParms[8].Value = Convert.ToDateTime(objCall.DateModified);
}
arParms[9] = new SqlParameter("@returnCallID", SqlDbType.BigInt);
arParms[9].Direction = ParameterDirection.Output;
arParms[10] = new SqlParameter("@CallBackNumber", SqlDbType.VarChar, 100);
if (objCall.CallBackNumber == null)
{
arParms[10].Value = DBNull.Value;
}
else
{
arParms[10].Value = objCall.CallBackNumber;
}
arParms[11] = new SqlParameter("@IncomingPhoneLine", SqlDbType.VarChar, 50);
if (objCall.IncomingPhoneLine == null || objCall.IncomingPhoneLine.ToString() == "")
{
arParms[11].Value = DBNull.Value;
}
else
{
arParms[11].Value = objCall.IncomingPhoneLine;
}
arParms[12] = new SqlParameter("@CallersPhoneNumber", SqlDbType.VarChar, 50);
if (objCall.CallersPhoneNumber == null || objCall.CallersPhoneNumber.ToString() == "")
{
arParms[12].Value = DBNull.Value;
}
else
{
arParms[12].Value = objCall.CallersPhoneNumber;
}
arParms[13] = new SqlParameter("@EventID", SqlDbType.BigInt);
if (objCall.EventID > 0)
{
arParms[13].Value = Convert.ToInt64(objCall.EventID);
}
else
{
arParms[13].Value = DBNull.Value;
}
arParms[14] = new SqlParameter("@SourceCode", SqlDbType.VarChar, 50);
if (objCall.SourceCode == null || objCall.SourceCode.ToString() == "")
{
arParms[14].Value = DBNull.Value;
}
else
{
arParms[14].Value = objCall.SourceCode;
}
// Begin Added OutBound Fields[Viranjay]
arParms[15] = new SqlParameter("@OutBound", SqlDbType.Bit);
arParms[15].Value = objCall.OutBound;
arParms[16] = new SqlParameter("@status", SqlDbType.BigInt);
if (objCall.Status > 0)
{
arParms[16].Value = objCall.Status;
}
else
{
arParms[16].Value = CallStatus.Initiated;
}
// End Added OutBound Fields[Viranjay]
SqlHelper.ExecuteNonQuery(connectionstring, CommandType.StoredProcedure, "usp_updatecallinfo", arParms);
returnvalue = (Int64)arParms[9].Value;
return(returnvalue);
}
private List <ECall> ParseCallsDataSet(DataSet dtsCalls)
{
List <ECall> objCalls = new List <ECall>();
for (int count = 0; count < dtsCalls.Tables[0].Rows.Count; count++)
{
try
{
ECall objCall = new ECall();
objCall.CallCenterCallCenterUserID = Convert.ToInt32(dtsCalls.Tables[0].Rows[count]["CallCenterCallCenterUserID"]);
//objCall.CalledUserID = Convert.ToInt32(dtsCalls.Tables[0].Rows[count]["CalledCustomerID"]);
objCall.CallID = Convert.ToInt32(dtsCalls.Tables[0].Rows[count]["CallID"]);
objCall.CallStatus = Convert.ToString(dtsCalls.Tables[0].Rows[count]["CallStatus"]);
objCall.DateCreated = Convert.ToString(dtsCalls.Tables[0].Rows[count]["DateCreated"]);
objCall.DateModified = Convert.ToString(dtsCalls.Tables[0].Rows[count]["DateModified"]);
//objCall.EventID = Convert.ToInt32(dtsCalls.Tables[0].Rows[count]["EventID"]);
//objCall.IsNewCustomer = Convert.ToBoolean(dtsCalls.Tables[0].Rows[count]["IsNewCustomer"]);
objCall.TimeCreated = Convert.ToString(dtsCalls.Tables[0].Rows[count]["TimeCreated"]);
objCall.TimeEnd = Convert.ToString(dtsCalls.Tables[0].Rows[count]["TimeEnd"]);
dtsCalls.Tables[1].DefaultView.RowFilter = "CallID =" + objCall.CallID;
if (dtsCalls.Tables[1].DefaultView.Count > 0)
{
List <ECallCenterNotes> objCallNotes = new List <ECallCenterNotes>();
DataView dvCallNotes = dtsCalls.Tables[1].DefaultView;
int icount = 0;
while (icount < dvCallNotes.Count)
{
ECallCenterNotes objCallNote = new ECallCenterNotes();
objCallNote.Notes = Convert.ToString(dvCallNotes[icount]["Notes"]);
objCallNote.CallCenterNotesID = Convert.ToInt32(dvCallNotes[icount]["CallCenterNotesID"]);
objCallNotes.Add(objCallNote);
icount++;
}
objCall.CallNotes = objCallNotes;
}
if (dtsCalls.Tables[2] != null)
{
if (dtsCalls.Tables[2].Rows[0]["TotalCalls"] != DBNull.Value)
{
objCall.TotalCalls = Convert.ToInt32(dtsCalls.Tables[2].Rows[0]["TotalCalls"]);
}
else
{
objCall.TotalCalls = 0;
}
}
objCalls.Add(objCall);
}
catch
{
}
}
return(objCalls);
}
protected void Page_Load(object sender, EventArgs e)
{
//Get the customer detail
Page.Title = "Report Status";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("Report Status");
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
obj.hideucsearch();
if (!IsPostBack)
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
if (CustomerId.HasValue && Customer != null)
{
spnCustomerName.InnerText = Customer.NameAsString;
string strCustAddress = CommonClass.FormatAddress(Customer.Address.StreetAddressLine1,
Customer.Address.StreetAddressLine2,
Customer.Address.City,
Customer.Address.State,
Customer.Address.ZipCode.Zip);
spnAddress.InnerHtml = strCustAddress;
spnEmail.InnerText = Customer.Email != null?Customer.Email.ToString() : string.Empty;
var masterDal = new MasterDAL();
List <EEvent> customerEvent = masterDal.GetCustomerEvent(CustomerId.Value.ToString(), 1);
DataTable tbltemp = new DataTable();
tbltemp.Columns.Add("Id");
tbltemp.Columns.Add("Name");
tbltemp.Columns.Add("Date");
tbltemp.Columns.Add("City");
tbltemp.Columns.Add("AppTime");
tbltemp.Columns.Add("Package");
tbltemp.Columns.Add("PaymentMethod");
tbltemp.Columns.Add("Status");
tbltemp.Columns.Add("EventCustomerID");
tbltemp.Columns.Add("HostName");
tbltemp.Columns.Add("HostAddress");
if (customerEvent != null)
{
for (Int32 intCounter = 0; intCounter < customerEvent.Count; intCounter++)
{
string strEventDate =
Convert.ToDateTime(customerEvent[intCounter].EventDate).ToString("MMM dd yyyy");
string strAppointmentStartTime =
Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.StartTime).
ToString("hh:mm tt");
string strAppointmentEndTime =
Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.EndTime).ToString(
"hh:mm tt");
string strAppointmentTime = strAppointmentStartTime + " - " +
strAppointmentEndTime;
string strPackage = customerEvent[intCounter].Customer[0].EventPackage.Package.PackageName;
string strReportStatus = customerEvent[intCounter].Customer[0].Interpreted.ToString();
string strPayMethod = customerEvent[intCounter].Customer[0].PaymentDetail.PaymentType.Name;
tbltemp.Rows.Add(new object[]
{
customerEvent[intCounter].EventID, customerEvent[intCounter].Name,
strEventDate, customerEvent[intCounter].Host.Address.City,
strAppointmentTime, strPackage, strPayMethod, strReportStatus,
customerEvent[intCounter].Customer[0].CustomerEventTestID,
customerEvent[intCounter].Host.Name, "HostAddress"
});
}
dgeventhistory.DataSource = tbltemp;
ViewState["DSGRID"] = tbltemp;
dgeventhistory.DataBind();
dbsearch.Visible = true;
dbsearch.Style["display"] = "";
}
else
{
dbsearch.Visible = false;
dbsearch.Style["display"] = "";
dgeventhistory.Visible = false;
dvSearchResult.InnerText = "No Result found";
}
}
}
}
public void Send(ECall mode, Vector3 point, float radius, EPacket type, byte[] packet, int size)
{
radius *= radius;
switch (mode)
{
case ECall.Server:
if (Connection.IsServer())
{
Receive(Connection.ServerID, packet, 0, size);
}
else
{
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
break;
case ECall.All:
if (!(Connection.IsServer()))
{
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
foreach (User user in Connection.Clients)
{
if ((user.Identity == Connection.ClientID) || (user.Player == null))
{
continue;
}
Vector3 vector = user.Player.transform.position - point;
if (vector.sqrMagnitude < radius)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
if (Connection.IsServer())
{
Receive(Connection.ServerID, packet, 0, size);
}
else
{
Receive(Connection.ClientID, packet, 0, size);
}
break;
case ECall.Others:
if (!(Connection.IsServer()))
{
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
foreach (User user in Connection.Clients)
{
if ((user.Identity == Connection.ClientID) || (user.Player == null))
{
continue;
}
Vector3 vector2 = user.Player.transform.position - point;
if (vector2.sqrMagnitude < radius)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
break;
case ECall.Owner:
if (IsOwner)
{
Receive(Owner, packet, 0, size);
}
else
{
Connection.Send(Owner, type, packet, size, ID);
}
break;
case ECall.NotOwner:
if (!(Connection.IsServer()))
{
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
foreach (User user in Connection.Clients)
{
if ((user.Identity == Owner) || (user.Player == null))
{
continue;
}
Vector3 vector3 = user.Player.transform.position - point;
if (vector3.sqrMagnitude < radius)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
break;
case ECall.Clients:
foreach (User user in Connection.Clients)
{
if ((user.Identity == Connection.ClientID) || (user.Player == null))
{
continue;
}
Vector3 vector4 = user.Player.transform.position - point;
if (vector4.sqrMagnitude < radius)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
if (Connection.IsServer())
{
Receive(Connection.ClientID, packet, 0, size);
}
break;
case ECall.Peers:
foreach (User user in Connection.Clients)
{
if ((user.Identity == Connection.ClientID) || (user.Player == null))
{
continue;
}
Vector3 vector5 = user.Player.transform.position - point;
if (vector5.sqrMagnitude < radius)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
break;
}
}
public void Send(ECall mode, Vector3 point, float radius, EPacket type, byte[] packet)
{
Send(mode, point, radius, type, packet, packet.Length);
}
public void Send(ECall mode, EPacket type, byte[] packet, int size)
{
LogUtils.LogNetwork(nameof(Send) + ": mode: " + mode + ", type: " + type + ", size: " + size);
switch (mode)
{
case ECall.Server:
if (Connection.IsServer())
{
Receive(Connection.ServerID, packet, 0, size);
}
else
{
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
break;
case ECall.All:
if (!(Connection.IsServer()))
{
LogUtils.LogNetwork("Warning: Im not the server, I can't send a message to all clients!!");
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
foreach (User user in Connection.Clients)
{
if (user.Identity != Connection.ClientID)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
Receive(Connection.ClientID, packet, 0, size);
break;
case ECall.Others:
if (!(Connection.IsServer()))
{
LogUtils.LogNetwork("Warning: Im not the server, I can't send a message to all other clients!!");
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
foreach (var t in Connection.Clients.Where(t => t.Identity != Connection.ClientID))
{
Connection.Send(t.Identity, type, packet, size, ID);
}
break;
case ECall.Owner:
if (IsOwner)
{
Receive(Owner, packet, 0, size);
}
else
{
Connection.Send(Owner, type, packet, size, ID);
}
break;
case ECall.NotOwner:
if (!(Connection.IsServer()))
{
LogUtils.LogNetwork("Warning: Im not the server, I can't send a message to all non owners!!");
Connection.Send(Connection.ServerID, type, packet, size, ID);
}
foreach (User user in Connection.Clients.Where(user => user.Identity != Owner))
{
Connection.Send(user.Identity, type, packet, size, ID);
}
break;
case ECall.Clients:
foreach (User user in Connection.Clients)
{
if (user.Identity != Connection.ClientID)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
if (Connection.IsClient())
{
Receive(Connection.ClientID, packet, 0, size);
}
break;
case ECall.Peers:
foreach (User user in Connection.Clients)
{
if (user.Identity != Connection.ClientID)
{
Connection.Send(user.Identity, type, packet, size, ID);
}
}
break;
}
}
public void Send(ECall mode, EPacket type, byte[] packet)
{
Send(mode, type, packet, packet.Length);
}
