public void InitView()
{
if (!CheckSessionAccess())
{
return;
}
//Boolean IsNewAndOtherTicket = false;
Domain.DTO.DTO_AddInit values = new Domain.DTO.DTO_AddInit();
//Utente
Domain.TicketUser Usr = service.UserGetfromPerson(UserContext.CurrentUserID);
if (Usr == null)
{
View.DisplaySessionTimeout(View.ViewCommunityId);
return;
}
Domain.Enums.TicketAddCondition Cond = service.PermissionTicketUsercanCreate();
if (Cond == Domain.Enums.TicketAddCondition.CheckCount &&
service.TicketGetNumOpen(Usr.Id) >= Access.MaxSended)
{
View.ShowCantCreate(Domain.Enums.CantCreate.MaxSend);
}
int DraftNum = service.TicketGetNumDraft(Usr.Id);
//DDL Lingue
values.availableLanguages = service.LanguagesGetAvailableSys();
int CommunityId = CurrentCommunityId;
//Ticket (Se draft, altrimenti nuovo!)
Domain.DTO.DTO_Ticket Tk = new Domain.DTO.DTO_Ticket();
if (View.CurrentTicketId <= 0)
{
//Controllo se può creare nuovi Ticket (Bozze)
if (!(Cond == Domain.Enums.TicketAddCondition.CanCreate ||
(Cond == Domain.Enums.TicketAddCondition.CheckCount &&
(DraftNum < Access.MaxDraft))))
{
if (View.CurrentTicketId <= 0)
{
View.ShowCantCreate(Domain.Enums.CantCreate.MaxDraftNoSend);
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, CommunityId, ModuleTicket.InteractionType.None);
return;
}
}
//Creo un nuovo Ticket in BOZZA
Tk = service.TicketCreateNewDraft(Usr.Id, CommunityId, View.GetDraftTitle(), View.GetDraftPreview());
values.IsNew = true;
//Una volta creato, redirezione alla pagina con il ticket appena creato, per evitare problema F5.
View.GotoNewTicketCreated(Tk.Code);
return;
}
else
{
//Prendo il Ticket in Bozza
Tk = service.TicketGetDraft(View.CurrentTicketId);
}
//SE Ticket == null o cercano di accedere ad un Ticket non valido
//o non è possibile creare un nuovo Ticket.
if (Tk == null || Tk.TicketId <= 0 || !Tk.IsDraft)
{
View.ShowCantCreate(Domain.Enums.CantCreate.permission);
return;
}
//Carico Ticket (Nuovo, appena creato o precedente che sia)
CommunityId = Tk.CommunityId;
View.CurrentTicketId = Tk.TicketId;
View.ViewCommunityId = CommunityId;
View.DraftMsgId = Tk.DraftMsgId;
values.TicketData = Tk;
values.CurrentCommunityId = CommunityId;
values.FileCommunityId = CurrentCommunityId;
//Action
List <KeyValuePair <int, String> > Objects = new List <KeyValuePair <int, string> >();
Objects.Add(ModuleTicket.KVPgetUser(service.UserGetIdfromPerson(UserContext.CurrentUserID)));
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.ExternalCreate, -1, ModuleTicket.InteractionType.None, Objects);
//End Action
values.HasOtherDraft = (values.IsNew && DraftNum > 0);
this.UpdateCommunity(CommunityId, Tk.CategoryId);
//USER!
values.CurrentUser.UserId = Usr.Id;
if (Usr.Person != null)
{
values.CurrentUser.PersonId = Usr.Person.Id;
values.CurrentUser.Name = Usr.Person.Name;
values.CurrentUser.SName = Usr.Person.Surname;
values.CurrentUser.LanguageCode = Usr.LanguageCode;
values.CurrentUser.Mail = Usr.Person.Mail;
}
else
{
values.CurrentUser.PersonId = 0;
values.CurrentUser.Name = Usr.Name;
values.CurrentUser.SName = Usr.Sname;
values.CurrentUser.LanguageCode = Usr.LanguageCode; // TicketService.LangMultiCODE; //OR SYS DEFAULT!?
values.CurrentUser.Mail = Usr.mail;
}
//Behalf
if (Usr.Person != null)
{
values.CanBehalf = service.SettingPermissionGet(Usr.Id, Usr.Person.TypeID,
Domain.Enums.PermissionType.Behalf);
}
else
{
values.CanBehalf = false;
}
// Notification (sono state messe qui a differenza di "Edit" in cui sono messe nel service.
// SPOSTARE IN SERVICE?
if (Tk.IsBehalf)
{
if (Tk.HideToOwner)
{
bool isdefaultCreator = false;
values.CreatorMailSettings = service.MailSettingsGet(Usr.Id, Tk.TicketId, false, ref isdefaultCreator);
values.IsDefaultNotCreator = isdefaultCreator;
values.OwnerMailSettings = MailSettings.none;
values.IsDefaultNotOwner = true;
}
else
{
bool isdefaultOwner = false;
bool isdefaultCreator = false;
values.CreatorMailSettings = service.MailSettingsGet(Usr.Id, Tk.TicketId, false, ref isdefaultCreator);
values.IsDefaultNotCreator = isdefaultCreator;
values.OwnerMailSettings = service.MailSettingsGet(Tk.OwnerId, Tk.TicketId, false, ref isdefaultOwner);
values.IsDefaultNotOwner = isdefaultOwner;
}
values.IsCreatorNotificationEnable = Usr.IsNotificationActiveUser;
values.IsOwnerNotificationEnable = Tk.IsOwnerNotificationActive;
}
else
{
values.OwnerMailSettings = MailSettings.none;
bool isdefaultCreator = false;
values.CreatorMailSettings = service.MailSettingsGet(Usr.Id, Tk.TicketId, false, ref isdefaultCreator);
values.IsDefaultNotCreator = isdefaultCreator;
values.IsDefaultNotOwner = true;
values.IsCreatorNotificationEnable = Usr.IsNotificationActiveUser;
//values.IsOwnerNotificationEnable = Usr.IsNotificationActiveUser;
}
values.CanListUsers = CanListUsers(UserContext.CurrentCommunityID);
//Upload File comunità
//Repository 4 upload
int CurPersId = (Usr.Person != null) ? Usr.Person.Id : 0;
lm.Comol.Core.FileRepository.Domain.ModuleRepository cRepository = service.GetRepositoryPermissions(values.FileCommunityId, CurPersId);
List <RepositoryAttachmentUploadActions> actions = service.UploadAvailableActionsGet(MessageUserType.Partecipant, values.FileCommunityId, Usr.Person.Id, cRepository);
//if (values.TicketData.Attachments != null && values.TicketData.Attachments.Any())
//{
// alreadyLinkedFiles = (from Domain.DTO.DTO_AttachmentItem atc in values.TicketData.Attachments
// where atc.File != null && atc.Link != null
// select new dtoCoreItemFileLink<long>()
// {
// CreatedBy = atc.CreatedBy,
// CreatedOn = atc.CreatedOn,
// Deleted = atc.Deleted,
// ItemFileLinkId = atc.IdAttachment,//fl.Id,
// StatusId = 0,
// Link = atc.Link,
// Owner = atc.CreatedBy,
// isVisible = (atc.Deleted == BaseStatusDeleted.None && !atc.File.isDeleted),
// File = atc.File
// }).ToList<iCoreItemFileLink<long>>();
// //ModifiedBy = atc.ModifiedBy,
// //ModifiedOn = atc.ModifiedOn,
// // && fl.Visibility == Domain.Enums.FileVisibility.visible
// //NO: se non è visibile, non lo è per l'utente, manager e resolver lo possono vedere E comunque non posso linkarlo nuovamente.
//}
RepositoryAttachmentUploadActions dAction = RepositoryAttachmentUploadActions.none;
View.InitView(values, actions, dAction, cRepository, Tk.DraftMsgId);
initCommunitySelector(Tk.CommunityId);
}
public void InitView()
{
if (!CheckUser())
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowCantCreate(false, false);
return;
}
IList <Domain.DTO.DTO_CategoryTree> Categories = service.CategoriesGetTreeDLL(0, CategoryTREEgetType.System);
if (Categories.Count <= 0)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowCantCreate(true, false);
return;
}
Domain.Enums.TicketAddCondition Cond = service.PermissionTicketUsercanCreateExternal();
if (Cond == Domain.Enums.TicketAddCondition.NoPermission)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowCantCreate(false, false);
return;
}
Domain.DTO.DTO_AddInit values = new Domain.DTO.DTO_AddInit();
values.CurrentUser = View.CurrentUser;
//DDL Lingue
values.availableLanguages = service.LanguagesGetAvailableSys();
int CommunityId = CurrentCommunityId; // View.ViewCommunityId;//this.UserContext.CurrentCommunityID;
//Ticket (Se draft, altrimenti nuovo!)
Domain.DTO.DTO_Ticket Tk = new Domain.DTO.DTO_Ticket();
if (View.CurrentTicketId > 0)
{
//Carico Ticket precedente
Tk = service.TicketGetDraft(View.CurrentTicketId, View.CurrentUser.UserId);
if (Tk != null && Tk.TicketId > 0)
{
values.TicketData = Tk;
CommunityId = Tk.CommunityId;
}
}
else
{
if (Cond == Domain.Enums.TicketAddCondition.CheckCount &&
(service.TicketGetNumDraft(values.CurrentUser.UserId) > Access.MaxDraft))
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowCantCreate(false, true);
return;
}
else if (Cond == Domain.Enums.TicketAddCondition.NoPermission || Cond == Domain.Enums.TicketAddCondition.NoUser)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowCantCreate(false, false);
return;
}
//Creo un nuovo Ticket in BOZZA
Tk = service.TicketCreateNewDraft(View.CurrentUser.UserId, CommunityId, View.GetDraftTitle(), View.GetDraftPreview());
values.IsNew = true;
}
//SE Ticket == null o cercano di accedere ad un Ticket non valido
//o non è possibile creare un nuovo Ticket.
if (Tk == null || Tk.TicketId <= 0)
{
View.ShowCantCreate(false, false);
return;
}
View.ViewCommunityId = CommunityId;
View.CurrentTicketId = Tk.TicketId;
View.DraftMsgId = Tk.DraftMsgId;
//Categorie disponibili - TO DO -
//values.Categories = service.CategoriesGetTreeDLLSystem(CommunityId);
values.CurrentCommunityId = CommunityId;
//String ComName = service.GetAltCommunityName(this.UserContext.CurrentCommunityID);
//if(ComName == TicketService.ComErrName)
// ComName =
if (values.TicketData != null && values.TicketData.CategoryId > 0)
{
//Domain.DTO.DTO_CategoryTree SelectedCate = service.CategoryGetDTOCatTree(values.TicketData.CategoryId);
View.refreshCategory(Categories, values.TicketData.CategoryId);
}
else
{
View.refreshCategory(Categories, service.CategoryDefaultGetID());
}
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.ExternalCreate, -1, ModuleTicket.InteractionType.None);
//Impostazioni notifica
//notification
bool isNotifDef = false;
values.CreatorMailSettings = Domain.Enums.MailSettings.none;
values.OwnerMailSettings = service.MailSettingsGet(View.CurrentUser.UserId,
Tk.TicketId, false, ref isNotifDef);
values.IsDefaultNotOwner = isNotifDef;
//values.IsBehalf = Tk.IsBehalf;
//values.OwnerMailSettings = service.MailSettingsGet(Tk.OwnerId, Tk.TicketId, false, ref isdefaultOwner);
View.InitView(values);
}
//TODO: notification - V - test
public Boolean SaveTicket(Domain.DTO.DTO_Ticket TkData,
Domain.Enums.MailSettings ownerSettings,
Domain.Enums.MailSettings creatorSettings,
Boolean ForUpload = false)
{
if (!CheckSessionAccess())
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowError(Domain.Enums.TicketCreateError.NoPermission);
return(false);
}
Domain.Enums.TicketCreateError Error = Domain.Enums.TicketCreateError.none;
Domain.Enums.TicketAddCondition Cond = service.PermissionTicketUsercanCreate();
if (Cond == Domain.Enums.TicketAddCondition.CheckCount)
{
if (TkData.IsDraft)
{
if (!(service.TicketGetNumDraft(TkData.CreatorId) <= Access.MaxDraft))
{
Error = Domain.Enums.TicketCreateError.ToMuchDraft;
}
}
else
{
if (!(service.TicketGetNumOpen(TkData.CreatorId) <= Access.MaxSended))
{
Error = Domain.Enums.TicketCreateError.ToMuchTicket;
}
}
}
else if (Cond != Domain.Enums.TicketAddCondition.CanCreate)
{
Error = Domain.Enums.TicketCreateError.NoPermission;
}
if (Error != Domain.Enums.TicketCreateError.none)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, this.CurrentCommunityId, ModuleTicket.InteractionType.None);
View.ShowError(Error);
return(false);
}
Error = service.TicketCreate(ref TkData);
Boolean CanSave = false;
if (Error == Domain.Enums.TicketCreateError.none)
{
CanSave = true;
}
else if (Error == Domain.Enums.TicketCreateError.NoCategory ||
Error == Domain.Enums.TicketCreateError.NoText ||
Error == Domain.Enums.TicketCreateError.NoTitle)
{
CanSave = ForUpload || TkData.IsDraft;
}
if (CanSave)
{
//Begin Action
List <KeyValuePair <int, String> > Objects = new List <KeyValuePair <int, string> >();
Objects.Add(ModuleTicket.KVPgetUser(TkData.CreatorId));
Objects.Add(ModuleTicket.KVPgetTicket(TkData.TicketId));
if (TkData.IsDraft)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.TicketCreateDraft, this.CurrentCommunityId, ModuleTicket.InteractionType.UserWithLearningObject, Objects);
}
else
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.TicketCreate, this.CurrentCommunityId, ModuleTicket.InteractionType.UserWithLearningObject, Objects);
}
//End Action
//NOTIFICATION
//Se DISABLED, SOLO per il creator corrente (no behalf)
if (ownerSettings != MailSettings.DISABLED)
{
bool IsOwner = creatorSettings == MailSettings.DISABLED;
service.NotificationSetTicketOwner(TkData.TicketId, ownerSettings, IsOwner);
}
if (creatorSettings != MailSettings.DISABLED)
{
service.NotificationSetTicketCreatorCurrent(TkData.TicketId, creatorSettings);
}
//TODO: notification - test
if (!TkData.IsDraft)
{
SendNotification(TkData.DraftMsgId, TkData.CreatorId, ModuleTicket.NotificationActionType.TicketSend);
//SE inviato il DraftMsgdiventa il Primo messaggio.
//Il Creator è sempre quello che "fa fede" sulle logiche di invio.
}
View.TicketCreated(TkData.TicketId, TkData.IsDraft);
if (!ForUpload)
{
this.InitView();
}
}
else
{
View.ShowError(Error);
return(false);
}
return(true);
}
public bool SaveTicket(Domain.DTO.DTO_Ticket TkData, Boolean ForUpload = false)
{
if (!CheckUser())
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
View.ShowCantCreate(false, false);
return(false);
}
Domain.Enums.TicketCreateError Error = Domain.Enums.TicketCreateError.none;
Domain.Enums.TicketAddCondition Cond = service.PermissionTicketUsercanCreateExternal();
if (Cond == Domain.Enums.TicketAddCondition.CheckCount)
{
if (TkData.IsDraft)
{
if (!(service.TicketGetNumDraft(TkData.CreatorId) <= Access.MaxDraft))
{
Error = Domain.Enums.TicketCreateError.ToMuchDraft;
}
}
else
{
if (!(service.TicketGetNumOpen(TkData.CreatorId) <= Access.MaxSended))
{
Error = Domain.Enums.TicketCreateError.ToMuchTicket;
}
}
}
else if (Cond != Domain.Enums.TicketAddCondition.CanCreate)
{
Error = Domain.Enums.TicketCreateError.NoPermission;
}
if (Error != Domain.Enums.TicketCreateError.none)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, this.CurrentCommunityId, ModuleTicket.InteractionType.None);
View.ShowError(Error);
return(false);
}
//Boolean CanCreate = false;
//if (Cond == Domain.Enums.TicketAddCondition.CanCreate)
// CanCreate = true;
//else if (Cond == Domain.Enums.TicketAddCondition.CheckCount)
//{
// if (TkData.IsDraft)
// {
// if (service.TicketGetNumDraft(TkData.UserId) <= Access.MaxDraft)
// CanCreate = true;
// }
// else
// {
// if (service.TicketGetNumOpen(TkData.UserId) <= Access.MaxSended)
// CanCreate = true;
// }
//}
//if (!CanCreate)
//{
// View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.NoPermission, -1, ModuleTicket.InteractionType.None);
// //View.SendAction(ModuleTicket.ActionType.NoPermission, this.CurrentCommunityId);
// //View.SendAction(ModuleTicket.ActionType.NoPermission);
// View.ShowCantCreate(false);
// return;
//}
Error = service.TicketCreateExternal(View.CurrentUser, ref TkData);
if (Error == Domain.Enums.TicketCreateError.none ||
TkData.IsDraft && Error != Domain.Enums.TicketCreateError.NoCategory)
{
//Begin Action
List <KeyValuePair <int, String> > Objects = new List <KeyValuePair <int, string> >();
Objects.Add(ModuleTicket.KVPgetUser(TkData.CreatorId));
Objects.Add(ModuleTicket.KVPgetTicket(TkData.TicketId));
if (TkData.IsDraft)
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.TicketCreateDraft, -1, ModuleTicket.InteractionType.UserWithLearningObject, Objects);
}
else
{
View.SendUserActions(service.ModuleID, ModuleTicket.ActionType.TicketCreate, -1, ModuleTicket.InteractionType.UserWithLearningObject, Objects);
}
//End Action
service.NotificationSetTicketCreatorExternal(TkData.TicketId, TkData.MailSettings, View.CurrentUser.UserId);
if (!TkData.IsDraft)
{
SendNotification(TkData.DraftMsgId, TkData.CreatorId, ModuleTicket.NotificationActionType.TicketSend);
}
View.TicketCreated(TkData.TicketId, TkData.IsDraft);
}
else
{
View.ShowError(Error);
return(false);
}
return(true);
}
