Exemple #1
0
        /// <summary>
        /// Generates a Data request for the create alarm web service method from the Create Alarm Request.
        /// </summary>
        /// <param name="request"></param>
        /// <returns></returns>
        private Data GenerateAlarmRequest(CreateAlarmRequest request)
        {
            //hook this up to the duncan web service to create the event
            //create the request
            var dataRequest = new Data {
                Request = new DataRequest {
                    WorkOrder = new DataRequestWorkOrder[1]
                }
            };

            //add a single work order and a single alarm to that work order to pass the data to duncn so we can detemrine the eventUID
            dataRequest.Request.WorkOrder[0] = new DataRequestWorkOrder
            {
                WorkOrderId = request.WorkOrderId.ToString(),
                mid         = request.AssetId.ToString(),
                aid         = request.AreaId.ToString(),
                cid         = request.CustomerId.ToString(),
                ActiveAlarm = new DataRequestWorkOrderActiveAlarm[1]
            };

            //now add the alarm
            dataRequest.Request.WorkOrder[0].ActiveAlarm[0] = new DataRequestWorkOrderActiveAlarm
            {
                EventCode          = request.EventCode.ToString(),
                EventSource        = request.EventSource.ToString(),
                Notes              = request.Notes,
                TimeOfNotification = request.LocalTime.AddMinutes(1),
                TimeOfOccurrance   = request.LocalTime
            };
            return(dataRequest);
        }
        /// <summary>
        /// Creates a new alarm in the specified compartment.
        /// For important limits information, see [Limits on Monitoring](https://docs.cloud.oracle.com/iaas/Content/Monitoring/Concepts/monitoringoverview.htm#Limits).
        /// &lt;br/&gt;
        /// This call is subject to a Monitoring limit that applies to the total number of requests across all alarm operations.
        /// Monitoring might throttle this call to reject an otherwise valid request when the total rate of alarm operations exceeds 10 requests,
        /// or transactions, per second (TPS) for a given tenancy.
        ///
        /// </summary>
        /// <param name="request">The request object containing the details to send. Required.</param>
        /// <param name="retryConfiguration">The retry configuration that will be used by to send this request. Optional.</param>
        /// <param name="cancellationToken">The cancellation token to cancel this operation. Optional.</param>
        /// <returns>A response object containing details about the completed operation</returns>
        /// <example>Click <a href="https://docs.cloud.oracle.com/en-us/iaas/tools/dot-net-examples/latest/monitoring/CreateAlarm.cs.html">here</a> to see an example of how to use CreateAlarm API.</example>
        public async Task <CreateAlarmResponse> CreateAlarm(CreateAlarmRequest request, RetryConfiguration retryConfiguration = null, CancellationToken cancellationToken = default)
        {
            logger.Trace("Called createAlarm");
            Uri                uri            = new Uri(this.restClient.GetEndpoint(), System.IO.Path.Combine(basePathWithoutHost, "/alarms".Trim('/')));
            HttpMethod         method         = new HttpMethod("POST");
            HttpRequestMessage requestMessage = Converter.ToHttpRequestMessage(uri, method, request);

            requestMessage.Headers.Add("Accept", "application/json");
            GenericRetrier      retryingClient = Retrier.GetPreferredRetrier(retryConfiguration, this.retryConfiguration);
            HttpResponseMessage responseMessage;

            try
            {
                if (retryingClient != null)
                {
                    responseMessage = await retryingClient.MakeRetryingCall(this.restClient.HttpSend, requestMessage, cancellationToken).ConfigureAwait(false);
                }
                else
                {
                    responseMessage = await this.restClient.HttpSend(requestMessage).ConfigureAwait(false);
                }
                this.restClient.CheckHttpResponseMessage(requestMessage, responseMessage);

                return(Converter.FromHttpResponseMessage <CreateAlarmResponse>(responseMessage));
            }
            catch (Exception e)
            {
                logger.Error($"CreateAlarm failed with error: {e.Message}");
                throw;
            }
        }
Exemple #3
0
        /// <summary>
        /// 创建告警规则
        /// </summary>
        public async Task <CreateAlarmResponse> CreateAlarmAsync(CreateAlarmRequest createAlarmRequest)
        {
            Dictionary <string, string> urlParam = new Dictionary <string, string>();
            string              urlPath          = HttpUtils.AddUrlPath("/V1.0/{project_id}/alarms", urlParam);
            SdkRequest          request          = HttpUtils.InitSdkRequest(urlPath, "application/json;charset=UTF-8", createAlarmRequest);
            HttpResponseMessage response         = await DoHttpRequestAsync("POST", request);

            return(JsonUtils.DeSerialize <CreateAlarmResponse>(response));
        }
Exemple #4
0
        /// <summary>
        /// 本接口用于创建告警策略。
        /// </summary>
        /// <param name="req"><see cref="CreateAlarmRequest"/></param>
        /// <returns><see cref="CreateAlarmResponse"/></returns>
        public CreateAlarmResponse CreateAlarmSync(CreateAlarmRequest req)
        {
            JsonResponseModel <CreateAlarmResponse> rsp = null;

            try
            {
                var strResp = this.InternalRequestSync(req, "CreateAlarm");
                rsp = JsonConvert.DeserializeObject <JsonResponseModel <CreateAlarmResponse> >(strResp);
            }
            catch (JsonSerializationException e)
            {
                throw new TencentCloudSDKException(e.Message);
            }
            return(rsp.Response);
        }
        protected override void ProcessRecord()
        {
            base.ProcessRecord();
            CreateAlarmRequest request;

            try
            {
                request = new CreateAlarmRequest
                {
                    CreateAlarmDetails = CreateAlarmDetails,
                    OpcRequestId       = OpcRequestId,
                    OpcRetryToken      = OpcRetryToken
                };

                response = client.CreateAlarm(request).GetAwaiter().GetResult();
                WriteOutput(response, response.Alarm);
                FinishProcessing(response);
            }
            catch (Exception ex)
            {
                TerminatingErrorDuringExecution(ex);
            }
        }
Exemple #6
0
        /// <summary>
        /// Calls a duncan Web service that will determine if the alarm is already open and return the ID of that, or create a new event ID and return that one.
        /// </summary>
        /// <param name="request"></param>
        /// <returns></returns>
        public CreateAlarmResponse CreateAlarm(CreateAlarmRequest request)
        {
            //fix up the response with some default values
            var alarmResponse = new CreateAlarmResponse {
                IsValid = false
            };

            var dataRequest = GenerateAlarmRequest(request);

            //now that we have our data request, we need to send it to duncan and get the response.
            string strUrl = ConfigurationManager.AppSettings[Constants.FieldMaintenance.WebServiceCreateAlarmName];
            var    serializedDataRequest = Serialize(dataRequest);

            if (string.IsNullOrEmpty(serializedDataRequest))
            {
                return(alarmResponse);
            }

            byte[] dataByte = StringToByteArray(serializedDataRequest);
            var    response = PostRequest(strUrl, dataByte);

            return(GetAlarmResponse(response, alarmResponse));
        }
Exemple #7
0
        /// <summary>
        /// Creates a new alarm in the specified compartment. For important limits information, see Limits on Monitoring.
        /// Transactions Per Second (TPS) per-tenancy limit for this operation: 1.
        /// </summary>
        /// <param name="param"></param>
        /// <returns></returns>
        public async Task <CreateAlarmResponse> CreateAlarm(CreateAlarmRequest param)
        {
            var uri = new Uri($"{GetEndPoint(MonitoringServices.Alarms, this.Region)}");

            var httpRequestHeaderParam = new HttpRequestHeaderParam()
            {
                OpcRetryToken = param.OpcRetryToken,
                OpcRequestId  = param.OpcRequestId
            };

            using (var webResponse = await this.RestClientAsync.Post(uri, param.CreateAlarmDetails, httpRequestHeaderParam))
                using (var stream = webResponse.GetResponseStream())
                    using (var reader = new StreamReader(stream))
                    {
                        var response = await reader.ReadToEndAsync();

                        return(new CreateAlarmResponse()
                        {
                            AlarmModel = JsonSerializer.Deserialize <AlarmModel>(response),
                            OpcRequestId = webResponse.Headers.Get("opc-request-id"),
                            Etag = webResponse.Headers.Get("etag")
                        });
                    }
        }
Exemple #8
0
        public static async Task MainMonitoring()
        {
            logger.Info("Starting example");

            var provider = new ConfigFileAuthenticationDetailsProvider("DEFAULT");

            var compartmentId       = Environment.GetEnvironmentVariable("OCI_COMPARTMENT_ID");
            var metricCompartmentId = Environment.GetEnvironmentVariable("METRIC_COMPARTMENT_ID");
            var destinations        = Environment.GetEnvironmentVariable("DESTINATION");

            var monitoringClient = new MonitoringClient(provider);

            string alarmId           = null;
            var    alarmDestinations = new List <string>(destinations.Split(','));

            try
            {
                // Create a new alarm
                var createAlarmDetails = new CreateAlarmDetails
                {
                    DisplayName         = displayName,
                    CompartmentId       = compartmentId,
                    MetricCompartmentId = metricCompartmentId,
                    Namespace           = ociNamespace,
                    Query                      = metricQuery,
                    Resolution                 = resolution,
                    PendingDuration            = pendingDuration,
                    Severity                   = alertSeverity,
                    Body                       = body,
                    Destinations               = alarmDestinations,
                    RepeatNotificationDuration = repeatDuration,
                    IsEnabled                  = true
                };

                CreateAlarmRequest createAlarmRequest = new CreateAlarmRequest
                {
                    CreateAlarmDetails = createAlarmDetails
                };
                var createAlarmResponse = await monitoringClient.CreateAlarm(createAlarmRequest);

                logger.Info($"Created alarm: {displayName}");

                alarmId = createAlarmResponse.Alarm.Id;

                Suppression suppression = new Suppression
                {
                    Description       = "suppress the alarm",
                    TimeSuppressFrom  = suppressFrom,
                    TimeSuppressUntil = suppressUntil
                };

                // Update the new alarm.
                UpdateAlarmDetails updateAlarmDetails = new UpdateAlarmDetails
                {
                    Suppression = suppression
                };
                UpdateAlarmRequest updateAlarmRequest = new UpdateAlarmRequest
                {
                    AlarmId            = alarmId,
                    UpdateAlarmDetails = updateAlarmDetails
                };
                UpdateAlarmResponse updateAlarmResponse = await monitoringClient.UpdateAlarm(updateAlarmRequest);

                logger.Info("Updated alarm");

                RemoveAlarmSuppressionRequest removeAlarmSuppressionRequest = new RemoveAlarmSuppressionRequest
                {
                    AlarmId = alarmId
                };
                RemoveAlarmSuppressionResponse removeAlarmSuppressionResponse = await monitoringClient.RemoveAlarmSuppression(removeAlarmSuppressionRequest);

                logger.Info("removed suppression for the alarm");

                // Get the new alarm
                GetAlarmRequest getAlarmRequest = new GetAlarmRequest
                {
                    AlarmId = alarmId
                };
                GetAlarmResponse getAlarmResponse = await monitoringClient.GetAlarm(getAlarmRequest);

                logger.Info($"Retrieved alarm for id: {getAlarmResponse.Alarm.Id}");

                // Get alarm history
                GetAlarmHistoryRequest getAlarmHistoryRequest = new GetAlarmHistoryRequest
                {
                    AlarmId = alarmId
                };
                GetAlarmHistoryResponse getAlarmHistoryResponse = await monitoringClient.GetAlarmHistory(getAlarmHistoryRequest);

                logger.Info($"Alarm history for id: {alarmId}");
                foreach (var alarmHistoryEntry in getAlarmHistoryResponse.AlarmHistoryCollection.Entries)
                {
                    logger.Info($"summary: {alarmHistoryEntry.Summary}");
                }

                // List alarms
                ListAlarmsRequest listAlarmsRequest = new ListAlarmsRequest
                {
                    CompartmentId = compartmentId,
                    DisplayName   = displayName
                };
                ListAlarmsResponse listAlarmsResponse = await monitoringClient.ListAlarms(listAlarmsRequest);

                logger.Info("Retrieved alarms");
                logger.Info("=================");
                foreach (var alarmSummary in listAlarmsResponse.Items)
                {
                    logger.Info($"Alarm: {alarmSummary.DisplayName}");
                }

                // List alarm status
                ListAlarmsStatusRequest listAlarmsStatusRequest = new ListAlarmsStatusRequest
                {
                    DisplayName   = displayName,
                    CompartmentId = compartmentId
                };
                ListAlarmsStatusResponse listAlarmsStatusResponse = await monitoringClient.ListAlarmsStatus(listAlarmsStatusRequest);

                logger.Info("Retrieved alarms status");
                logger.Info("=======================");
                foreach (var alarmsStatus in listAlarmsStatusResponse.Items)
                {
                    logger.Info($"Status of the alarm: {alarmsStatus.DisplayName} is {alarmsStatus.Status}");
                }
            }
            catch (Exception e)
            {
                logger.Error($"Exception: {e}");
            }
            finally
            {
                if (alarmId != null)
                {
                    DeleteAlarmRequest deleteAlarmRequest = new DeleteAlarmRequest
                    {
                        AlarmId = alarmId
                    };
                    DeleteAlarmResponse deleteAlarmResponse = await monitoringClient.DeleteAlarm(deleteAlarmRequest);

                    logger.Info($"Deleted alam: {displayName}");
                }
                monitoringClient.Dispose();
            }

            logger.Info("End example");
        }
Exemple #9
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 /// <summary>
 ///  创建报警
 /// </summary>
 /// <param name="request">请求参数信息</param>
 /// <returns>请求结果信息</returns>
 public async Task <CreateAlarmResponse> CreateAlarm(CreateAlarmRequest request)
 {
     return(await new CreateAlarmExecutor().Client(this).Execute <CreateAlarmResponse, CreateAlarmResult, CreateAlarmRequest>(request).ConfigureAwait(false));
 }
Exemple #10
0
 /// <summary>
 ///  创建报警
 /// </summary>
 /// <param name="request">请求参数信息</param>
 /// <returns>请求结果信息</returns>
 public CreateAlarmResponse CreateAlarm(CreateAlarmRequest request)
 {
     return(new CreateAlarmExecutor().Client(this).Execute <CreateAlarmResponse, CreateAlarmResult, CreateAlarmRequest>(request));
 }
        /// <summary>
        /// 创建一条告警规则。
        /// </summary>
        /// <param name="cesClient"></param>
        private static void CreateAlarm(CesClient cesClient)
        {
            CreateAlarmRequest createAlarmRequest = new CreateAlarmRequest()
            {
                Body = new CreateAlarmRequestBody()
                {
                    AlarmName        = "ces-sdk-02",
                    AlarmDescription = "create ECS alram",
                    Metric           = new MetricForAlarm
                    {
                        Namespace  = "AGT.ECS",
                        Dimensions = new List <MetricsDimension>()
                        {
                            new MetricsDimension()
                            {
                                Name  = "instance_id",
                                Value = "326277f5-ee01-4751-959e-8e9a364b6b3c"
                            }
                        },
                        MetricName = "cpu_usage_idle"
                    },
                    Condition = new Condition()
                    {
                        Period             = 1,
                        Filter             = "average",
                        ComparisonOperator = "<",
                        Value = 20,
                        Unit  = "%",
                        Count = 3
                    },
                    AlarmEnabled       = true,
                    AlarmActionEnabled = true,
                    AlarmLevel         = 2,
                    AlarmActions       = new List <AlarmActions>()
                    {
                        new AlarmActions()
                        {
                            Type             = "notification",
                            NotificationList = new List <string>()
                            {
                                "urn:smn:br-iaas-odin1:0605767fc300d5762ffdc01c5bba0cce:ces_test"
                            }
                        }
                    },
                    OkActions = new List <AlarmActions>()
                    {
                        new AlarmActions()
                        {
                            Type             = "notification",
                            NotificationList = new List <string>()
                            {
                                "urn:smn:br-iaas-odin1:0605767fc300d5762ffdc01c5bba0cce:ces_test"
                            }
                        }
                    },
                    InsufficientdataActions = new List <AlarmActions>()
                    {
                        new AlarmActions()
                        {
                            Type             = "notification",
                            NotificationList = new List <string>()
                            {
                                "urn:smn:br-iaas-odin1:0605767fc300d5762ffdc01c5bba0cce:ces_test"
                            }
                        }
                    }
                }
            };

            try
            {
                CreateAlarmResponse createAlarmResponse = cesClient.CreateAlarm(createAlarmRequest);
                Console.WriteLine("alarm_id: {0}", createAlarmResponse.AlarmId);
            }
            catch (RequestTimeoutException requestTimeoutException)
            {
                Console.WriteLine(requestTimeoutException.ErrorMessage);
            }
            catch (ServiceResponseException clientRequestException)
            {
                Console.WriteLine(clientRequestException.HttpStatusCode);
                Console.WriteLine(clientRequestException.ErrorCode);
                Console.WriteLine(clientRequestException.ErrorMsg);
            }
            catch (ConnectionException connectionException)
            {
                Console.WriteLine(connectionException.ErrorMessage);
            }
        }
Exemple #12
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        public ActionResult CreateEvent(TechnicianCreateEventModel model, IEnumerable <HttpPostedFileBase> files, FormCollection coll)
        {
            var mobileWorkOrderFactory = (new TechnicianWorkOrderFactory(Session[Constants.Security.MaintenanceConnectionStringSessionVariableName].ToString(),
                                                                         Session[Constants.Security.ConnectionStringSessionVariableName].ToString()));
            //create the work order event in RBAC -
            //get the selected event code the user chose
            var eventCode = mobileWorkOrderFactory.GetEventCode(model.SelectedFaultDescription, CurrentCity.Id);

            if (eventCode == null)
            {
                //if we got this far, something failed. add error to model and display to user
                ModelState.AddModelError(Constants.ViewData.ModelStateStatusKey, (new ResourceFactory()).GetLocalizedTitle(ResourceTypes.StatusMessage, "Event Code not found. Try again."));

                //repopulate the options for the lists
                model.FaultDescriptions = mobileWorkOrderFactory.GetFaultDescriptions(CurrentCity.Id);
                model.AssetIdOptions    = GetAssetIdOptions();
                //send them back to the view with the error
                return(View("CreateEvent", model));
            }

            //first check to see if the selected asset key is valid
            //message / error handling if needed

            bool assetIsValid = true;

            if (string.IsNullOrEmpty(model.SelectedAssetKey) || model.SelectedAssetKey.Split('|').Count() != 3)
            {
                //if we got this far, something failed. add error to model and display to user
                ModelState.AddModelError(Constants.ViewData.ModelStateStatusKey, (new ResourceFactory()).GetLocalizedTitle(ResourceTypes.StatusMessage, "Invalid Asset."));

                //repopulate the options for the lists
                model.FaultDescriptions = mobileWorkOrderFactory.GetFaultDescriptions(CurrentCity.Id);
                model.AssetIdOptions    = GetAssetIdOptions();
                //send them back to the view with the error
                return(View("CreateEvent", model));
            }

            //once it all checks out, create the work order, create the event id, and add the images, then send to the listing page
            //break out the SelectedAssetKey of the model  = CustomerId | AreaId | AssetId
            var ids = model.SelectedAssetKey.Split('|');


            var areaid  = ids[1];
            var assetid = ids[2];

            int areaID  = int.Parse(areaid);
            int assetID = int.Parse(assetid);
            //create work order
            var workOrderId = mobileWorkOrderFactory.CreateWorkOrder(assetID, model.SelectedFaultDescription, CurrentCity.Id, areaID, CurrentCity.LocalTime);

            //get event ID
            var webServiceFactory = new WebServiceFactory();
            //create the event  via the web service factory.
            //create the Create Alarm Request object to pass to the web services
            var createAlarmRequest = new CreateAlarmRequest
            {
                AreaId      = areaID,
                AssetId     = assetID,
                CustomerId  = CurrentCity.Id,
                EventCode   = eventCode.EventCode1,
                EventSource = eventCode.EventSource,
                LocalTime   = CurrentCity.LocalTime,
                Notes       = model.Notes,
                WorkOrderId = workOrderId
            };

            var createAlarmResponse = webServiceFactory.CreateAlarm(createAlarmRequest);

            //check the response, if it failed, (eventUID is -1 or slaDue is minvalue
            if (!createAlarmResponse.IsValid)
            {
                //if we got this far, something failed. add error to model and display to user
                ModelState.AddModelError(Constants.ViewData.ModelStateStatusKey, (new ResourceFactory()).GetLocalizedTitle(ResourceTypes.StatusMessage, "Event could not be created: " + createAlarmResponse.ErrorMessage));
                //repopulate the options for the lists
                model.FaultDescriptions = mobileWorkOrderFactory.GetFaultDescriptions(CurrentCity.Id);
                model.AssetIdOptions    = GetAssetIdOptions();
                //send them back to the view with the error
                return(View("CreateEvent", model));
            }

            //we found the event code, continue. just set the sla to 2 hours int he future, it will be updated below.
            var workOrderEventId = mobileWorkOrderFactory.CreateWorkOrderEvent(createAlarmResponse.EventUID, workOrderId, eventCode.EventCode1, CurrentCity.LocalTime, eventCode.EventDescVerbose,
                                                                               createAlarmResponse.SlaDue, eventCode.AlarmTier, model.Notes, false, false, (int)WorkOrderEventStatus.Open);

            //every time a event is created, resolved , etc, we have to update the sladue and highest severity, so lets do that now
            mobileWorkOrderFactory.UpdateEventAggregateInfo(workOrderId);

            //now we need to add the images to the work order (if there are any)
            if (files != null)
            {
                foreach (var file in files)
                {
                    mobileWorkOrderFactory.CreateWorkOrderImage(workOrderId, ImageFactory.StreamToByteArray(file.InputStream), CurrentCity.LocalTime);
                }
            }

            //now that it is created correctly, send them to the listing page so they can see thier new owrk order.
            return(RedirectToAction("WorkOrders"));
        }
Exemple #13
0
        public ActionResult CreateEventId(DispatcherCreateEventModel model)
        {
            //message / error handling if needed
            //once it all checks out, create the work order, create the event id,  then send to the listing page
            //break out the SelectedAssetKey of the model  = CustomerId | AreaId | AssetId
            var ids = model.SelectedAssetKey.Split('|');

            var customerId = ids[0];
            var areaid     = ids[1];
            var assetid    = ids[2];
            int customerID = int.Parse(customerId);
            //instantiate the factory with the current maintenance group and the selected city for the asset

            var selectedCustomer = CurrentCity.MaintenanceCustomers.FirstOrDefault(x => x.Id == customerID);

            if (selectedCustomer != null)
            {
                var workOrderFactory = (new DispatcherWorkOrderFactory(selectedCustomer.PemsConnectionStringName, CurrentCity.MaintenanceConnectionStringName));
                //create the work order event in RBAC -
                //get the selected event code the user chose
                var eventCode = workOrderFactory.GetEventCode(model.SelectedFaultDescription, selectedCustomer.Id);
                if (eventCode == null)
                {
                    //if we got this far, something failed. add error to model and display to user
                    ModelState.AddModelError(Constants.ViewData.ModelStateStatusKey,
                                             (new ResourceFactory()).GetLocalizedTitle(ResourceTypes.StatusMessage,
                                                                                       "Event Code not found. Try again."));
                    //repopulate the options for the lists
                    //we have to pull a facotory for each customer, since their conneciton string could be different.
                    foreach (var maintenanceCustomer in CurrentCity.MaintenanceCustomers)
                    {
                        var woFactory = (new DispatcherWorkOrderFactory(maintenanceCustomer));
                        model.FaultDescriptions.AddRange(woFactory.GetFaultDescriptions(maintenanceCustomer.Id));
                        var customerAssetOptions = woFactory.GetAssetsForCustomer(maintenanceCustomer.Id);
                        //fix up all the customer names for the asset options
                        customerAssetOptions.ForEach(x => x.CustomerName = maintenanceCustomer.DisplayName);
                        model.AssetIdOptions.AddRange(customerAssetOptions);
                    }
                    //send them back to the view with the error
                    return(View("CreateEventId", model));
                }

                int areaID  = int.Parse(areaid);
                int assetID = int.Parse(assetid);
                //create work order
                var workOrderId = workOrderFactory.CreateWorkOrder(assetID, model.SelectedFaultDescription, selectedCustomer.Id, areaID, selectedCustomer.LocalTime, model.CrossStreet, model.Notes);

                //get event ID
                var webServiceFactory = new WebServiceFactory();
                //create the event  via the web service factory.
                //create the Create Alarm Request object to pass to the web services
                var createAlarmRequest = new CreateAlarmRequest
                {
                    AreaId      = areaID,
                    AssetId     = assetID,
                    CustomerId  = selectedCustomer.Id,
                    EventCode   = eventCode.EventCode1,
                    EventSource = eventCode.EventSource,
                    LocalTime   = selectedCustomer.LocalTime,
                    Notes       = model.Notes,
                    WorkOrderId = workOrderId
                };

                var createAlarmResponse = webServiceFactory.CreateAlarm(createAlarmRequest);
                //check the response, if it failed, (eventUID is -1 or slaDue is minvalue
                if (!createAlarmResponse.IsValid)
                {
                    //if we got this far, something failed. add error to model and display to user
                    ModelState.AddModelError(Constants.ViewData.ModelStateStatusKey, (new ResourceFactory()).GetLocalizedTitle(ResourceTypes.StatusMessage, "Event could not be created: " + createAlarmResponse.ErrorMessage));
                    //repopulate the options for the lists
                    //we have to pull a facotory for each customer, since their conneciton string could be different.
                    foreach (var maintenanceCustomer in CurrentCity.MaintenanceCustomers)
                    {
                        var woFactory = (new DispatcherWorkOrderFactory(maintenanceCustomer));
                        model.FaultDescriptions.AddRange(woFactory.GetFaultDescriptions(maintenanceCustomer.Id));
                        var customerAssetOptions = woFactory.GetAssetsForCustomer(maintenanceCustomer.Id);
                        //fix up all the customer names for the asset options
                        customerAssetOptions.ForEach(x => x.CustomerName = maintenanceCustomer.DisplayName);
                        model.AssetIdOptions.AddRange(customerAssetOptions);
                    }
                    //send them back to the view with the error
                    return(View("CreateEventId", model));
                }

                //we found the event code, continue. just set the sla to 2 hours int he future, it will be updated below.
                var workOrderEventId = workOrderFactory.CreateWorkOrderEvent(createAlarmResponse.EventUID, workOrderId, eventCode.EventCode1, CurrentCity.LocalTime, eventCode.EventDescVerbose, createAlarmResponse.SlaDue, eventCode.AlarmTier, model.Notes, false, false, (int)WorkOrderEventStatus.Open);

                //every time a event is created, resolved , etc, we have to update the sladue and highest severity, so lets do that now
                workOrderFactory.UpdateEventAggregateInfo(workOrderId);

                //now that it is created correctly, send them to the listing page so they can see thier new owrk order.
                return(RedirectToAction("WorkOrderDetail", "WorkOrders", new { workOrderId }));
            }

            //fail here, no customer found, refresh page, add error, whatever
            //if we got this far, something failed. add error to model and display to user
            ModelState.AddModelError(Constants.ViewData.ModelStateStatusKey, (new ResourceFactory()).GetLocalizedTitle(ResourceTypes.StatusMessage, "Customer Not Found. Try again."));
            //repopulate the options for the lists
            //we have to pull a facotory for each customer, since their conneciton string could be different.
            foreach (var maintenanceCustomer in CurrentCity.MaintenanceCustomers)
            {
                var woFactory = (new DispatcherWorkOrderFactory(maintenanceCustomer));
                model.FaultDescriptions.AddRange(woFactory.GetFaultDescriptions(maintenanceCustomer.Id));
                var customerAssetOptions = woFactory.GetAssetsForCustomer(maintenanceCustomer.Id);
                //fix up all the customer names for the asset options
                customerAssetOptions.ForEach(x => x.CustomerName = maintenanceCustomer.DisplayName);
                model.AssetIdOptions.AddRange(customerAssetOptions);
            }
            return(View("CreateEventId", model));
        }