public void ChangeLabels(String title, String description, ComplaintStatus status, DateTime timestamp)
{
ChangeTitle(title);
ChangeDescription(description);
ChangeComplainStatus(status);
ChangeTimestamp(timestamp);
}
public static void Initialize(CWAC19AcluMoContext context)
{
context.Database.EnsureCreated();
if (context.ComplaintStatuses.Count() == 0)
{
ComplaintStatus complaint1 = new ComplaintStatus
{
Status = "Received",
Description = "Your complaint was received"
};
ComplaintStatus complaint2 = new ComplaintStatus
{
Status = "Under Review",
Description = "Something somthing under review"
};
ComplaintStatus complaint3 = new ComplaintStatus
{
Status = "Fact-Finding",
Description = "Finding the facts, yo"
};
context.Add(complaint1);
context.Add(complaint2);
context.Add(complaint3);
context.SaveChanges();
}
}
private ComplaintStatus GetNCIPStatus(ComplaintStatus status, Tbl_ComplaintMain complaint)
{
if (status == ComplaintStatus.NCRA &&
complaint.DebtorIdentityVerifiedYN.Value == true &&
complaint.MoreInfoReqdFromDebtorYN.Value == false &&
complaint.MoreInfoRequestedDate.HasValue == false)
{
return(ComplaintStatus.NCIP);
}
else if (status == ComplaintStatus.AAI &&
complaint.MoreInfoReceivedFromDebtorYN.Value == true &&
complaint.MoreInfoReceivedDate.HasValue == true &&
complaint.MoreInfoFromAgencyReceivedYN.Value == false &&
complaint.MoreInfoFromAgencyReceivedDate.HasValue == false &&
complaint.ComplaintSubmittedToOwnerYN.Value == false &&
complaint.ComplaintSubmittedDate.HasValue == false)
{
return(ComplaintStatus.NCIP);
}
else if (status == ComplaintStatus.AAI &&
complaint.MoreInfoFromAgencyReceivedYN.Value == true &&
complaint.MoreInfoFromAgencyReceivedDate.HasValue == true &&
complaint.ComplaintSubmittedToOwnerYN.Value == false &&
complaint.ComplaintSubmittedDate.HasValue == false)
{
return(ComplaintStatus.NCIP);
}
else
{
return(status);
}
}
private ComplaintStatus DualGetComplaintStatus(Tbl_ComplaintMain presentComplaint, Tbl_ComplaintMain complaintToAnalize)
{
ComplaintStatus complaintStatus = ComplaintStatus.BLANK;
try
{
if (presentComplaint == null)
{
return(complaintStatus = GetInitialStatus(complaintToAnalize));
}
complaintStatus = (ComplaintStatus)presentComplaint.ComplaintStatusId;
complaintStatus = GetNCIPStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetAAIStatus(complaintStatus, complaintToAnalize, presentComplaint);
complaintStatus = GetORIPStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetSOFAStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetACRStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetRCStatus(complaintStatus, complaintToAnalize);
}
catch (Exception ex)
{
throw ex;
}
return(complaintStatus);
}
private ComplaintStatus GetComplaintStatus(UserRole userRole, string accountNumber, Tbl_ComplaintMain complaintToAnalize)
{
UnitOfWork uo;
ComplaintStatus complaintStatus = ComplaintStatus.BLANK;;
try
{
uo = new UnitOfWork("CCATDBEntities");
if (userRole == UserRole.CollectionAgency || userRole == UserRole.AgencyCollector)
{
return(CollectionAgencyGetComplaintStatus(uo.Repository <Tbl_ComplaintMain>().GetAll().Where(r => r.AccountNumber == accountNumber && r.ComplaintId == complaintToAnalize.ComplaintId).SingleOrDefault(), complaintToAnalize));
}
if (userRole == UserRole.DebtOwner)
{
return(DebtOwnerGetComplaintStatus(uo.Repository <Tbl_ComplaintMain>().GetAll().Where(r => r.AccountNumber == accountNumber && r.ComplaintId == complaintToAnalize.ComplaintId).SingleOrDefault(), complaintToAnalize));
}
if (userRole == UserRole.AgencyCompliance || userRole == UserRole.AgencyManager)
{
return(DualGetComplaintStatus(uo.Repository <Tbl_ComplaintMain>().GetAll().Where(r => r.AccountNumber == accountNumber && r.ComplaintId == complaintToAnalize.ComplaintId).SingleOrDefault(), complaintToAnalize));
}
}
catch (Exception ex)
{
throw ex;
}
return(complaintStatus);
}
public async Task <IActionResult> Edit(int id, [Bind("Status,Description,ID")] ComplaintStatus complaintStatus)
{
if (id != complaintStatus.ID)
{
return(NotFound());
}
if (ModelState.IsValid)
{
try
{
_context.Update(complaintStatus);
await _context.SaveChangesAsync();
}
catch (DbUpdateConcurrencyException)
{
if (!ComplaintStatusExists(complaintStatus.ID))
{
return(NotFound());
}
else
{
throw;
}
}
return(RedirectToAction(nameof(Index)));
}
return(View(complaintStatus));
}
private ComplaintStatus CollectionAgencyGetComplaintStatus(Tbl_ComplaintMain presentComplaint, Tbl_ComplaintMain complaintToAnalize)
{
ComplaintStatus complaintStatus = ComplaintStatus.BLANK;
try
{
if (presentComplaint == null)
{
complaintStatus = GetInitialStatus(complaintToAnalize);
}
else
{
complaintStatus = (ComplaintStatus)presentComplaint.ComplaintStatusId;
}
complaintStatus = GetNCIPStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetAAIStatus(complaintStatus, complaintToAnalize, null);
complaintStatus = GetSOFAStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetACRStatus(complaintStatus, complaintToAnalize);
complaintStatus = GetRCStatus(complaintStatus, complaintToAnalize);
}
catch (Exception ex)
{
throw ex;
}
return(complaintStatus);
}
public async Task <IHttpActionResult> PutComplaintStatus(int id, ComplaintStatus complaintStatus)
{
if (!ModelState.IsValid)
{
return(BadRequest(ModelState));
}
if (id != complaintStatus.complaintStatusID)
{
return(BadRequest());
}
db.Entry(complaintStatus).State = EntityState.Modified;
try
{
await db.SaveChangesAsync();
}
catch (DbUpdateConcurrencyException)
{
if (!ComplaintStatusExists(id))
{
return(NotFound());
}
else
{
throw;
}
}
return(StatusCode(HttpStatusCode.NoContent));
}
public void AnswerDispute_Invalid(ComplaintStatus currentStatus, ComplaintStatus statusToSet)
{
var complaint = new Complaint {
Status = currentStatus
};
Assert.Throws <InvalidOperationException>(() => complaint.AnswerDispute(DateTime.Now, 10, null, "Test", statusToSet));
}
protected void Btngo_Click(object sender, EventArgs e)
{
Button btn = sender as Button;
ComplaintStatus cs = new ComplaintStatus();
if (txtcomplaintno.Text != "")
{
cs.Complaint_No = txtcomplaintno.Text;
}
else
{
cs.Challan_No = txtchallanno.Text;
}
if (btn.CommandName == "ByComplaint")
{
cs.Type = SearchBy.ComplaintNo.ToString();
}
if (btn.CommandName == "ByChallan")
{
cs.Type = SearchBy.ChallanNo.ToString();
}
DataSet ds = cs.GET_ActivitySpare_Details();
if (ds.Tables[0].Rows.Count > 0)
{
tbl.Visible = true;
lblmsg.Text = "";
DataView dv = ds.Tables[0].DefaultView;
dv.RowFilter = "isnull(activity_description,'') <> '' ";
gvactivity.DataSource = dv;
gvactivity.DataBind();
dv = new DataView(ds.Tables[1]);
dv.RowFilter = "isnull(spare_desc,'') <> '' ";
gvspare.DataSource = dv;
gvspare.DataBind();
GridView1.DataSource = ds.Tables[2];
GridView1.DataBind();
if (ds.Tables[2] != null)
{
if (ds.Tables[2].Rows.Count > 0)
{
GridView2.DataSource = ds.Tables[2].DefaultView.ToTable(true, "Branch_Name", "ASC_Name", "Complaint_No", "c1", "c2", "Complaint_Date", "Product_Desc", "Complaint_Warranty_Status", "Active_Flag");
GridView2.DataBind();
}
}
}
else
{
lblmsg.Text = "Complaint not found in SIMS.";
tbl.Visible = false;
}
}
public void Accept(ComplaintStatus status)
{
var service = new ComplaintService(_tolkDbContext, _clock, _notificationService, _logger);
var complaint = new Complaint
{
Status = status
};
service.Accept(complaint, 1, null);
}
public void Refute(ComplaintStatus status)
{
var service = new ComplaintService(_tolkDbContext, _clock, _notificationService, _logger);
var complaint = new Complaint
{
Status = status
};
service.Refute(complaint, 1, null, "detta är INTE ok");
}
public async Task <IHttpActionResult> GetComplaintStatus(int id)
{
ComplaintStatus complaintStatus = await db.ComplaintStatus.FindAsync(id);
if (complaintStatus == null)
{
return(NotFound());
}
return(Ok(complaintStatus));
}
public async Task <IActionResult> New([Bind("Status,Description,ID")] ComplaintStatus complaintStatus)
{
if (ModelState.IsValid)
{
_context.Add(complaintStatus);
await _context.SaveChangesAsync();
return(RedirectToAction(nameof(Index)));
}
return(View(complaintStatus));
}
public void Accept_InvalidStatus(ComplaintStatus status)
{
var service = new ComplaintService(_tolkDbContext, _clock, _notificationService, _logger);
var complaint = new Complaint
{
Status = status
};
Assert.Throws <InvalidOperationException>(() =>
service.Accept(complaint, 1, null));
}
/// <summary>
/// Marks a complaint with the specified status
/// </summary>
/// <remarks>This action requires an administrative account.</remarks>
/// <returns>New locked state of null otherwise.</returns>
public static bool?MarkAs(int complaint_id, ComplaintStatus status, UserSession session = null)
{
string url;
switch (status)
{
case ComplaintStatus.In_progress:
url = Server.complaint_mark_progress_url;
break;
case ComplaintStatus.Rejected:
url = Server.complaint_mark_rejected_url;
break;
case ComplaintStatus.Resolved:
url = Server.complaint_mark_resolved_url;
break;
default:
throw new Exception("Invalid action: can't mark a complaint with this status");
}
// Assume current session by default
session = session ?? Server.FallbackToCurrentSession;
var response = Server.Send(
string.Format(url, complaint_id),
session.token,
"PUT",
null
);
if (response.StatusCode == HttpStatusCode.OK)
{
var reader = new StreamReader(response.GetResponseStream(), Encoding.UTF8);
var json = ParsedJson.Parse(reader.ReadToEnd());
// Voting can cause status and lock change
if (json.Members.ContainsKey("complaint"))
{
json = json.GetObject("complaint");
if (json.Members.ContainsKey("locked"))
{
return(json.GetBool("locked"));
}
}
return(null);
}
throw new Exception(Server.UnexpectedStatus(response.StatusCode));
}
public async Task <IHttpActionResult> PostComplaintStatus(ComplaintStatus complaintStatus)
{
if (!ModelState.IsValid)
{
return(BadRequest(ModelState));
}
db.ComplaintStatus.Add(complaintStatus);
await db.SaveChangesAsync();
return(CreatedAtRoute("DefaultApi", new { id = complaintStatus.complaintStatusID }, complaintStatus));
}
/// <summary>
/// Marks this complaint with a new status.
/// </summary>
/// <remarks>This action requires an administrative account.</remarks>
public void MarkAs(ComplaintStatus status, UserSession session = null)
{
var newLocked = MarkAs(Id, status, session);
if (newLocked.HasValue)
{
Locked = newLocked.Value;
}
Status = status;
UpdatedAt = DateTime.Now;
}
private ComplaintStatus GetRCStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
if (status == ComplaintStatus.ACR &&
complaintToAnalize.AgencyResponseToDebtorDate.HasValue == true &&
complaintToAnalize.FinalActionStepId.HasValue == true)
{
return(ComplaintStatus.RC);
}
else
{
return(status);
}
}
public async Task <IHttpActionResult> DeleteComplaintStatus(int id)
{
ComplaintStatus complaintStatus = await db.ComplaintStatus.FindAsync(id);
if (complaintStatus == null)
{
return(NotFound());
}
db.ComplaintStatus.Remove(complaintStatus);
await db.SaveChangesAsync();
return(Ok(complaintStatus));
}
public void AnswerDispute(DateTimeOffset answerDisputedAt, int userId, int?impersonatorId, string message, ComplaintStatus status)
{
if (Status != ComplaintStatus.Disputed)
{
throw new InvalidOperationException($"Complaint {ComplaintId} is {Status}. Only Disputed complaints can be answered.");
}
if (status != ComplaintStatus.TerminatedAsDisputeAccepted && status != ComplaintStatus.DisputePendingTrial)
{
throw new InvalidOperationException($"Complaint {ComplaintId} is {Status}. The complaint is in the wrong state to be set as {status}");
}
Status = status;
AnswerDisputedAt = answerDisputedAt;
AnswerDisputedBy = userId;
ImpersonatingAnswerDisputedBy = impersonatorId;
AnswerDisputedMessage = message;
}
// GET: api/Complaints
public List <Complaint> GetComplaints(ComplaintStatus status)
{
try
{
if (status == ComplaintStatus.All)
{
var x = db.Complaints.ToList();
return(x);
}
return(db.Complaints.Where(x => x.complaintStatus == status).ToList());
}
catch (Exception ex)
{
throw;
}
}
public void Answer(DateTimeOffset answeredAt, int userId, int?impersonatorId, string message, ComplaintStatus status)
{
if (Status != ComplaintStatus.Created)
{
throw new InvalidOperationException($"Complaint {ComplaintId} is {Status}. Only Created complaints can be answered.");
}
if (status != ComplaintStatus.Confirmed && status != ComplaintStatus.Disputed)
{
throw new InvalidOperationException($"Complaint {ComplaintId} is {Status}. The complaint is in the wrong state to be set as {status}");
}
AnswerMessage = message;
Status = status;
AnsweredAt = answeredAt;
AnsweredBy = userId;
ImpersonatingAnsweredBy = impersonatorId;
}
public void Answer_Valid(ComplaintStatus statusToSet)
{
var complaint = new Complaint {
Status = ComplaintStatus.Created
};
var approveTime = DateTime.Parse("2019-01-31 14:06");
var userId = 10;
var impersonatorId = (int?)null;
var message = "Answered dispute!";
complaint.Answer(approveTime, userId, impersonatorId, message, statusToSet);
Assert.Equal(statusToSet, complaint.Status);
Assert.Equal(approveTime, complaint.AnsweredAt);
Assert.Equal(userId, complaint.AnsweredBy);
Assert.Equal(impersonatorId, complaint.ImpersonatingAnsweredBy);
Assert.Equal(message, complaint.AnswerMessage);
}
private ComplaintStatus GetACRStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
if (status == ComplaintStatus.ACR &&
complaintToAnalize.AgencyResponseToDebtorDate.HasValue == true &&
complaintToAnalize.FinalActionStepId.HasValue == false)
{
return(ComplaintStatus.ACR);
}
else if (status == ComplaintStatus.ORIP &&
complaintToAnalize.OwnerResponseId.HasValue == true &&
complaintToAnalize.OwnerResponseDate.HasValue == true)
{
return(ComplaintStatus.ACR);
}
else
{
return(status);
}
}
private ComplaintStatus GetSOFAStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
if (status == ComplaintStatus.NCIP &&
complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true &&
complaintToAnalize.ComplaintSubmittedDate.HasValue == true &&
complaintToAnalize.DebtorAgreeYN.Value == false &&
complaintToAnalize.FinalActionStepId.HasValue == false)
{
return(ComplaintStatus.SFOA);
}
else if (status == ComplaintStatus.AAI &&
complaintToAnalize.MoreInfoReceivedFromDebtorYN.Value == true &&
complaintToAnalize.MoreInfoReceivedDate.HasValue == true &&
complaintToAnalize.MoreInfoFromAgencyReceivedYN.Value == false &&
complaintToAnalize.MoreInfoFromAgencyReceivedDate.HasValue == false &&
complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true &&
complaintToAnalize.ComplaintSubmittedDate.HasValue == true)
{
return(ComplaintStatus.SFOA);
}
else if (status == ComplaintStatus.AAI &&
complaintToAnalize.MoreInfoFromAgencyReceivedYN.Value == true &&
complaintToAnalize.MoreInfoFromAgencyReceivedDate.HasValue == true &&
complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true &&
complaintToAnalize.ComplaintSubmittedDate.HasValue == true)
{
return(ComplaintStatus.SFOA);
}
else if (status == ComplaintStatus.NCIP &&
complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true &&
complaintToAnalize.ComplaintSubmittedDate.HasValue == true)
{
return(ComplaintStatus.SFOA);
}
else
{
return(status);
}
}
private ComplaintStatus GetORIPStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
#region ORIP
if (status == ComplaintStatus.AAI &&
complaintToAnalize.MoreInfoFromAgencyYN.Value == true &&
complaintToAnalize.MoreInfoFromAgencyRequestedDate.HasValue == true &&
(!string.IsNullOrEmpty(complaintToAnalize.MoreInfoFromAgencyRequested)) &&
complaintToAnalize.MoreInfoFromAgencyReceivedYN.Value == true &&
complaintToAnalize.MoreInfoFromAgencyReceivedDate.HasValue == true &&
(!string.IsNullOrEmpty(complaintToAnalize.MoreInfoFromAgencyReceived)))
{
return(ComplaintStatus.ORIP);
}
else
{
return(status);
}
#endregion
}
/// <summary>
/// 根据客诉处理状态数值获得状态名称
/// </summary>
/// <param name="Status">状态数字</param>
/// <returns></returns>
public static string getStutusText(int Status)
{
string StatusText = "";
ComplaintStatus col = (ComplaintStatus)Status;
switch (Status)
{
case 0:
StatusText = "<font color=red>" + col.ToString() + "</font>";
break;
case 1:
StatusText = "<font color=green>" + col.ToString() + "</font>";
break;
case 2:
StatusText = "<font color=black>" + col.ToString() + "</font>";
break;
}
return(StatusText);
}
public void ChangeLabels(String title, ComplaintStatus status)
{
ChangeTitle(title);
ChangeComplainStatus(status);
}
private ComplaintStatus GetORIPStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize){
#region ORIP
if (status == ComplaintStatus.AAI
&& complaintToAnalize.MoreInfoFromAgencyYN.Value == true
&& complaintToAnalize.MoreInfoFromAgencyRequestedDate.HasValue == true
&& (!string.IsNullOrEmpty(complaintToAnalize.MoreInfoFromAgencyRequested))
&& complaintToAnalize.MoreInfoFromAgencyReceivedYN.Value == true
&& complaintToAnalize.MoreInfoFromAgencyReceivedDate.HasValue == true
&& (!string.IsNullOrEmpty(complaintToAnalize.MoreInfoFromAgencyReceived)))
return ComplaintStatus.ORIP;
else
return status;
#endregion
}
private ComplaintStatus GetSOFAStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
if (status == ComplaintStatus.NCIP
&& complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true
&& complaintToAnalize.ComplaintSubmittedDate.HasValue == true
&& complaintToAnalize.DebtorAgreeYN.Value == false
&& complaintToAnalize.FinalActionStepId.HasValue == false)
return ComplaintStatus.SFOA;
else if (status == ComplaintStatus.AAI
&& complaintToAnalize.MoreInfoReceivedFromDebtorYN.Value == true
&& complaintToAnalize.MoreInfoReceivedDate.HasValue == true
&& complaintToAnalize.MoreInfoFromAgencyReceivedYN.Value == false
&& complaintToAnalize.MoreInfoFromAgencyReceivedDate.HasValue == false
&& complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true
&& complaintToAnalize.ComplaintSubmittedDate.HasValue == true)
return ComplaintStatus.SFOA;
else if (status == ComplaintStatus.AAI
&& complaintToAnalize.MoreInfoFromAgencyReceivedYN.Value == true
&& complaintToAnalize.MoreInfoFromAgencyReceivedDate.HasValue == true
&& complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true
&& complaintToAnalize.ComplaintSubmittedDate.HasValue == true)
return ComplaintStatus.SFOA;
else if (status == ComplaintStatus.NCIP
&& complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == true
&& complaintToAnalize.ComplaintSubmittedDate.HasValue == true)
return ComplaintStatus.SFOA;
else
return status;
}
private ComplaintStatus GetAAIStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize, Tbl_ComplaintMain presentComplaint)
{
if (status == ComplaintStatus.NCRA
&& complaintToAnalize.DebtorIdentityVerifiedYN.Value == true
&& complaintToAnalize.MoreInfoReqdFromDebtorYN.Value == true
&& complaintToAnalize.MoreInfoRequestedDate.HasValue == true
&& !string.IsNullOrEmpty(complaintToAnalize.MoreInfoRequested))
return ComplaintStatus.AAI;
else if (status == ComplaintStatus.NCIP
&& complaintToAnalize.MoreInfoReqdFromDebtorYN.Value == true
&& complaintToAnalize.MoreInfoRequestedDate.HasValue == true
&& (!string.IsNullOrEmpty(complaintToAnalize.MoreInfoRequested)
&& complaintToAnalize.ComplaintSubmittedToOwnerYN.Value == false
&& complaintToAnalize.ComplaintSubmittedDate.HasValue == false))
return ComplaintStatus.AAI;
else if (status == ComplaintStatus.ORIP
&& complaintToAnalize.MoreInfoReqdFromDebtorYN.Value == true
&& complaintToAnalize.MoreInfoRequestedDate.HasValue == true
&& (!string.IsNullOrEmpty(complaintToAnalize.MoreInfoRequested))
&& complaintToAnalize.MoreInfoFromAgencyYN.Value == false
&& complaintToAnalize.MoreInfoFromAgencyRequestedDate.HasValue == false
&& complaintToAnalize.OwnerResponseId.HasValue == false
&& complaintToAnalize.OwnerResponseDate.HasValue == false)
return ComplaintStatus.AAI;
else if (status == ComplaintStatus.ORIP
&& complaintToAnalize.MoreInfoFromAgencyYN.Value == true
&& complaintToAnalize.MoreInfoFromAgencyRequestedDate.HasValue == true
&& (!string.IsNullOrEmpty(complaintToAnalize.MoreInfoFromAgencyRequested))
&& complaintToAnalize.OwnerResponseId.HasValue == false
&& complaintToAnalize.OwnerResponseDate.HasValue == false)
return ComplaintStatus.AAI;
else if (status == ComplaintStatus.ORIP
&& presentComplaint.MoreInfoReqdFromDebtorYN.Value == true
&& presentComplaint.MoreInfoRequestedDate.HasValue == true
&& complaintToAnalize.MoreInfoReqdFromDebtorYN.Value == true
&& presentComplaint.MoreInfoRequested.Length <= complaintToAnalize.MoreInfoRequested.Length
&& complaintToAnalize.OwnerResponseId.HasValue == false
&& complaintToAnalize.OwnerResponseDate.HasValue == false)
return ComplaintStatus.AAI;
else if (status == ComplaintStatus.ORIP
&& presentComplaint.MoreInfoReqdFromDebtorYN.Value == false
&& presentComplaint.MoreInfoRequestedDate.HasValue == false
&& complaintToAnalize.MoreInfoReqdFromDebtorYN.Value == true
&& complaintToAnalize.MoreInfoRequestedDate.HasValue == true
&& (!string.IsNullOrEmpty(complaintToAnalize.MoreInfoRequested))
&& complaintToAnalize.OwnerResponseId.HasValue == false
&& complaintToAnalize.OwnerResponseDate.HasValue == false)
return ComplaintStatus.AAI;
else
return status;
}
public void ChangeComplainStatus(ComplaintStatus status)
{
statusLbl.Text = status.ToString();
}
private ComplaintStatus GetACRStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
if (status == ComplaintStatus.ACR
&& complaintToAnalize.AgencyResponseToDebtorDate.HasValue == true
&& complaintToAnalize.FinalActionStepId.HasValue == false)
return ComplaintStatus.ACR;
else if (status == ComplaintStatus.ORIP
&& complaintToAnalize.OwnerResponseId.HasValue == true
&& complaintToAnalize.OwnerResponseDate.HasValue == true)
return ComplaintStatus.ACR;
else
return status;
}
private ComplaintStatus GetNCIPStatus(ComplaintStatus status, Tbl_ComplaintMain complaint)
{
if (status == ComplaintStatus.NCRA
&& complaint.DebtorIdentityVerifiedYN.Value == true
&& complaint.MoreInfoReqdFromDebtorYN.Value == false
&& complaint.MoreInfoRequestedDate.HasValue == false)
return ComplaintStatus.NCIP;
else if (status == ComplaintStatus.AAI
&& complaint.MoreInfoReceivedFromDebtorYN.Value == true
&& complaint.MoreInfoReceivedDate.HasValue == true
&& complaint.MoreInfoFromAgencyReceivedYN.Value == false
&& complaint.MoreInfoFromAgencyReceivedDate.HasValue == false
&& complaint.ComplaintSubmittedToOwnerYN.Value == false
&& complaint.ComplaintSubmittedDate.HasValue == false)
return ComplaintStatus.NCIP;
else if (status == ComplaintStatus.AAI
&& complaint.MoreInfoFromAgencyReceivedYN.Value == true
&& complaint.MoreInfoFromAgencyReceivedDate.HasValue == true
&& complaint.ComplaintSubmittedToOwnerYN.Value == false
&& complaint.ComplaintSubmittedDate.HasValue == false)
return ComplaintStatus.NCIP;
else
return status;
}
private ComplaintStatus GetRCStatus(ComplaintStatus status, Tbl_ComplaintMain complaintToAnalize)
{
if (status == ComplaintStatus.ACR
&& complaintToAnalize.AgencyResponseToDebtorDate.HasValue == true
&& complaintToAnalize.FinalActionStepId.HasValue == true)
return ComplaintStatus.RC;
else
return status;
}
