/// <summary>
/// 创建外拨活动
/// </summary>
/// <param name="_confService"></param>
/// <param name="campaignname"></param>
/// <param name="tenantid"></param>
/// <param name="switchname"></param>
public static void CreateCampaign(IConfService _confService, string campaignname,
int tenantid, string switchname)
{
CfgTenantQuery qTenant = new CfgTenantQuery();
qTenant.Dbid = tenantid;
CfgTenant tenant = _confService.RetrieveObject <CfgTenant>(qTenant);
CfgSwitchQuery qSwitch = new CfgSwitchQuery();
qSwitch.Name = switchname;
qSwitch.TenantDbid = tenant.DBID;
CfgSwitch @switch = _confService
.RetrieveObject <CfgSwitch>(qSwitch);
CfgCampaign campaign = new CfgCampaign(_confService);
try
{
campaign.Name = campaignname;
campaign.Tenant = tenant;
campaign.Save();
}
catch (Exception ex)
{
log.Error("can not create campaignname " + campaignname + ":" + ex.Message);
}
}
public OutputValues Initialize(string place, string userName, ConfService configObject, string tServerApplicationName, string agentLoginId, string agentPassword,
CfgSwitch switchType)
{
Settings.GetInstance().AgentLoginID = agentLoginId;
Settings.GetInstance().Switch = switchType;
Settings.GetInstance().SwitchTypeName = switchType.Type == CfgSwitchType.CFGLucentDefinityG3 ?
"avaya" :
((switchType.Type == CfgSwitchType.CFGNortelDMS100 || switchType.Type == CfgSwitchType.CFGNortelMeridianCallCenter) ? "nortel" : "avaya");
var output = OutputValues.GetInstance();
var connect = new VoiceConnectionManager();
var read = new ReadConfigObjects();
//Print DLL Info
try
{
Assembly assemblyVersion = Assembly.LoadFrom(Environment.CurrentDirectory + @"\Pointel.Softphone.Voice.dll");
if (assemblyVersion != null)
{
logger.Debug("*********************************************");
logger.Debug(assemblyVersion.GetName().Name + " : " + assemblyVersion.GetName().Version);
logger.Debug("*********************************************");
}
}
catch (Exception versionException)
{
logger.Error("Error occurred while getting the version of the SoftPhone library " + versionException.ToString());
}
try
{
//ConnectionSettings.comObject = configObject;
//Get Place details
Settings.GetInstance().PlaceName = place;
Settings.GetInstance().UserName = userName;
output = read.ReadPlaceObject();
//Read Person Details
//output = read.ReadPersonObject(userName);
read.ReadApplicationObject(tServerApplicationName, agentLoginId);
}
catch (Exception inputException)
{
logger.Error("Error occurred while login into SoftPhone " + inputException);
}
//Input Validation
CheckException.CheckLoginValues(place, userName);
if (output.MessageCode == "200")
{
//Register with TServer
output = connect.ConnectTServer(Settings.GetInstance().PrimaryApplication, Settings.GetInstance().SecondaryApplication);
if (output.MessageCode != "200")
{
logger.Debug("Protocol is not opened, try to connect with server config keys");
if (Settings.GetInstance().VoiceProtocol != null && Settings.GetInstance().VoiceProtocol.State != ChannelState.Opened)
{
if (!string.IsNullOrEmpty(Settings.GetInstance().PrimaryTServerName))
{
logger.Debug("Primary TServer name : " + Settings.GetInstance().PrimaryTServerName);
Settings.GetInstance().PrimaryApplication = read.ReadApplicationLevelServerDetails(Settings.GetInstance().PrimaryTServerName);
}
if (!string.IsNullOrEmpty(Settings.GetInstance().SecondaryTServerName))
{
logger.Debug("Secondary TServer name : " + Settings.GetInstance().SecondaryTServerName);
Settings.GetInstance().SecondaryApplication = read.ReadApplicationLevelServerDetails(Settings.GetInstance().SecondaryTServerName);
if (Settings.GetInstance().PrimaryApplication == null && Settings.GetInstance().SecondaryApplication != null)
{
logger.Debug("Primary server is not configured, Secondary server is assigned to Primary server");
Settings.GetInstance().PrimaryApplication = Settings.GetInstance().SecondaryApplication;
}
}
else
{
logger.Debug("secondary application name is not configured");
if (Settings.GetInstance().SecondaryApplication == null)
{
logger.Debug("Secondary server is not configured, primary server is assigned to secondary server");
Settings.GetInstance().SecondaryApplication = Settings.GetInstance().PrimaryApplication;
}
}
//connect with server names from options tab
output = connect.ConnectTServer(Settings.GetInstance().PrimaryApplication, Settings.GetInstance().SecondaryApplication);
}
else
{
return(output);
}
}
}
return(output);
}
