public void Setup()
{
_response = JsonConvert.DeserializeObject <CampaignSummary>(File.ReadAllText(Json));
var mock = new Mock <IHaloSession>();
mock.Setup(m => m.Get <CampaignSummary>(It.IsAny <string>()))
.ReturnsAsync(_response);
_mockSession = mock.Object;
}
private List <CallEvent> filterCallHistory(CampaignSummary cs)
{
List <CallEvent> agentEvents = new List <CallEvent>();
foreach (CallEvent ce in cs.CallEvents)
{
if (ce.AgentID == AgentID)
{
agentEvents.Add(ce);
}
}
return(agentEvents);
}
private List <Agent> filterAgents(CampaignSummary cs)
{
List <Agent> agents = new List <Agent>();
for (int i = 1; i < cs.Agents.Count; i++)
{
Agent agent = cs.Agents[i];
if (AgentID == 0)
{
agents.Add(agent);
}
else
{
if (agent.AgentID == AgentID)
{
agents.Add(agent);
}
}
}
return(agents);
}
// Encodes the SummarizedAgentResultsReport as an HTML document
//
// NOTE: this is not a full HTML document containing a 'body',
// 'html' tag etc. The entire report is written into a 'div'
// that uses CSS style information that is found in the
// 'callhistoryreport.css' file.
//
// NOTE: In the future it would be good to pick all this HTML
// up from a template engine and remove it directly from this
// code. This was was the "get it done now" approach.
override public string encodeHTMLReport(Campaign campaign,
string startDate,
string endDate,
string startTime,
string endTime)
{
CampaignSummary cs = new CampaignSummary(campaign,
DateTime.Parse(startDate),
DateTime.Parse(endDate),
DateTime.Parse(startTime),
DateTime.Parse(endTime));
string agentName = "All Agents";
if (AgentID > 0)
{
Agent agent = new Agent(campaign, AgentID);
agentName = agent.AgentName;
}
List <Agent> agents = filterAgents(cs);
error = false;
string html = "<div class=\"summarizedAgentResultsReport\">";
//
/// Show the report header/information
//
html += "<div>";
html += " <p id=\"summarizedAgentResultsHeader\">Summarized Agent Results Report By Agent</p>";
html += " <div style=\"position: relative; margin-top: 15px;\">";
html += " <div style=\"height: 80px; width: 790px;\">";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"summarizedAgentResultsSecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " For Campaign:     "+ campaign.Description;
html += " </span>";
html += " </div>";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"summarizedAgentResultsSecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " Agent:     "+ agentName;
html += " </span>";
html += " </div>";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"summarizedAgentResultsSecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += "  ";
html += " </span>";
html += " </div>";
html += " </div>";
html += " <div style=\"position: absolute; left: 800px; top: -10px; width: 170px; font-weight: bold\">";
html += " <div style=\"text-align: right;\">";
html += " <p style=\"\">Start Date: " + startDate + "</p>";
html += " <p style=\"\">End Date: " + endDate + "</p>";
html += " </div>";
html += " <p style=\"text-decoration: underline\">Between Times</p>";
html += " <div style=\"text-align: right;\">";
html += " <p style=\"\">Start Time: " + startTime + " </p>";
html += " <p style=\"\">End Time: " + endTime + "</p>";
html += " </div>";
html += " </div>";
html += " </div>";
html += "</div>";
// Display the Dialer results for agent
html += "<div id=\"summarizedAgentsResultsHeaderTop\" style=\"position: relative; height: 20px; margine-bottom: 20px\">";
html += " <span style=\"position: absolute; left: 20px; width: 50px; text-align: center\">Agent</span>";
html += " <span style=\"position: absolute; left: 70px; width: 200px; text-align: left\"> </span>";
html += " <span style=\"position: absolute; left: 270px; width: 60px; text-align: center\">Total</span>";
html += " <span style=\"position: absolute; left: 330px; width: 60px; text-align: center\">Leads</span>";
html += " <span style=\"position: absolute; left: 390px; width: 60px; text-align: center\">Leads</span>";
html += " <span style=\"position: absolute; left: 460px; width: 60px; text-align: center\"> </span>";
html += " <span style=\"position: absolute; left: 500px; width: 60px; text-align: center\">Pres.</span>";
html += " <span style=\"position: absolute; left: 560px; width: 60px; text-align: center\">Leads</span>";
html += " <span style=\"position: absolute; left: 620px; width: 60px; text-align: center\">Pres.</span>";
html += " <span style=\"position: absolute; left: 680px; width: 60px; text-align: center\">Leads/</span>";
html += " <span style=\"position: absolute; left: 745px; width: 60px; text-align: center\">Dialed</span>";
html += " <span style=\"position: absolute; left: 815px; width: 60px; text-align: center\">Man</span>";
html += " <span style=\"position: absolute; left: 880px; width: 60px; text-align: center\">Pause</span>";
html += " <span style=\"position: absolute; left: 940px; width: 60px; text-align: center\">Talk</span>";
html += "</div>";
html += "<div id=\"summarizedAgentsResultsHeaderBottom\" style=\"position: relative; height: 20px; margine-bottom: 20px\">";
html += " <span style=\"position: absolute; left: 20px; width: 50px; text-align: center\">ID</span>";
html += " <span style=\"position: absolute; left: 70px; width: 200px; text-align: left\">Agent Name</span>";
html += " <span style=\"position: absolute; left: 270px; width: 60px; text-align: center\">Calls</span>";
html += " <span style=\"position: absolute; left: 330px; width: 60px; text-align: center\">(Sales)</span>";
html += " <span style=\"position: absolute; left: 390px; width: 60px; text-align: center\">/hr</span>";
html += " <span style=\"position: absolute; left: 460px; width: 60px; text-align: left\">Pres.</span>";
html += " <span style=\"position: absolute; left: 500px; width: 60px; text-align: center\">/hr</span>";
html += " <span style=\"position: absolute; left: 560px; width: 60px; text-align: center\">%</span>";
html += " <span style=\"position: absolute; left: 620px; width: 60px; text-align: center\">%</span>";
html += " <span style=\"position: absolute; left: 680px; width: 60px; text-align: center\">Pres. %</span>";
html += " <span style=\"position: absolute; left: 745px; width: 60px; text-align: center\">Hrs.</span>";
html += " <span style=\"position: absolute; left: 815px; width: 60px; text-align: center\">Hrs.</span>";
html += " <span style=\"position: absolute; left: 880px; width: 60px; text-align: center\">Time</span>";
html += " <span style=\"position: absolute; left: 940px; width: 60px; text-align: center\">%</span>";
html += "</div>";
foreach (Agent curAgent in agents)
{
html += "<div id=\"summarizedAgentsResultsRow\" style=\"position: relative; height: 20px\">";
html += String.Format(" <span style=\"position: absolute; left: 20px; width: 50px; text-align: center\">{0}</span>", curAgent.AgentID);
html += String.Format(" <span style=\"position: absolute; left: 70px; width: 200px; text-align: left\">{0}</span>", curAgent.AgentName);
html += String.Format(" <span style=\"position: absolute; left: 270px; width: 60px; text-align: center\">{0}</span>", curAgent.TotalCalls);
html += String.Format(" <span style=\"position: absolute; left: 330px; width: 60px; text-align: center\">{0}</span>", curAgent.Leads);
html += String.Format(" <span style=\"position: absolute; left: 390px; width: 60px; text-align: center\">{0:0.##}</span>", curAgent.LeadsPerHour);
html += String.Format(" <span style=\"position: absolute; left: 460px; width: 60px; text-align: left\">{0}</span>", curAgent.Presentations);
html += String.Format(" <span style=\"position: absolute; left: 500px; width: 60px; text-align: center\">{0:0.##}</span>", curAgent.PresentationsPerHour);
html += String.Format(" <span style=\"position: absolute; left: 560px; width: 60px; text-align: center\">{0:##%}</span>", curAgent.LeadsPerCall);
html += String.Format(" <span style=\"position: absolute; left: 620px; width: 60px; text-align: center\">{0:##%}</span>", curAgent.PresentationsPerCall);
html += String.Format(" <span style=\"position: absolute; left: 680px; width: 60px; text-align: center\">{0:##%}</span>", curAgent.LeadsPerPresentation);
html += String.Format(" <span style=\"position: absolute; left: 745px; width: 60px; text-align: center\">{0}</span>", Agent.FormatTimeValue(curAgent.DialingHours));
html += String.Format(" <span style=\"position: absolute; left: 815px; width: 60px; text-align: center\">{0}</span>", Agent.FormatTimeValue(curAgent.ManHours));
html += String.Format(" <span style=\"position: absolute; left: 880px; width: 60px; text-align: center\">{0}</span>", Agent.FormatTimeValue(curAgent.PauseTime));
html += String.Format(" <span style=\"position: absolute; left: 940px; width: 60px; text-align: center\">{0:##%}</span>", curAgent.TalkPercentage);
html += "</div>";
}
html += "<div id=\"summarizedAgentsResultsFooter\" style=\"position: relative; height: 20px; margine-bottom: 20px\">";
html += String.Format(" <span style=\"position: absolute; left: 270px; width: 60px; text-align: center\">{0}</span>", cs.Agents[0].TotalCalls);
html += String.Format(" <span style=\"position: absolute; left: 330px; width: 60px; text-align: center\">{0}</span>", cs.Agents[0].Leads);
html += String.Format(" <span style=\"position: absolute; left: 390px; width: 60px; text-align: center\">{0:0.##}</span>", cs.Agents[0].LeadsPerHour);
html += String.Format(" <span style=\"position: absolute; left: 460px; width: 60px; text-align: left\">{0}</span>", cs.Agents[0].Presentations);
html += String.Format(" <span style=\"position: absolute; left: 500px; width: 60px; text-align: center\">{0:0.##}</span>", cs.Agents[0].PresentationsPerHour);
html += String.Format(" <span style=\"position: absolute; left: 560px; width: 60px; text-align: center\">{0:##%}</span>", cs.Agents[0].LeadsPerCall);
html += String.Format(" <span style=\"position: absolute; left: 620px; width: 60px; text-align: center\">{0:##%}</span>", cs.Agents[0].PresentationsPerCall);
html += String.Format(" <span style=\"position: absolute; left: 680px; width: 60px; text-align: center\">{0:##%}</span>", cs.Agents[0].LeadsPerPresentation);
html += String.Format(" <span style=\"position: absolute; left: 745px; width: 60px; text-align: center\">{0}</span>", Agent.FormatTimeValue(cs.Agents[0].DialingHours));
html += String.Format(" <span style=\"position: absolute; left: 815px; width: 60px; text-align: center\">{0}</span>", Agent.FormatTimeValue(cs.Agents[0].ManHours));
html += String.Format(" <span style=\"position: absolute; left: 880px; width: 60px; text-align: center\">{0}</span>", Agent.FormatTimeValue(cs.Agents[0].PauseTime));
html += String.Format(" <span style=\"position: absolute; left: 940px; width: 60px; text-align: center\">{0:##%}</span>", cs.Agents[0].TalkPercentage);
html += "</div>";
// End of document
html += "</div>\n\n";
return(html);
}
// Encodes the CallHistoryReport as an HTML document
override public string encodeHTMLReport(Campaign campaign,
string startDate,
string endDate,
string startTime,
string endTime)
{
CampaignSummary cs = new CampaignSummary(campaign,
DateTime.Parse(startDate),
DateTime.Parse(endDate),
DateTime.Parse(startTime),
DateTime.Parse(endTime));
Agent agent = new Agent(campaign, AgentID);
List <CallEvent> calls = filterCallHistory(cs);
error = false;
string html = "<div class=\"callHistoryReport\">";
//
/// Show the report header/information
//
html += "<div>";
html += " <p id=\"callHistoryReportHeader\">Call History Report By Agent</p>";
html += " <div style=\"position: relative; margin-top: 15px;\">";
html += " <div style=\"height: 80px; width: 790px;\">";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"callHistorySecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " For Campaign:     "+ campaign.Description;
html += " </span>";
html += " </div>";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"callHistorySecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " Agent:     "+ agent.AgentName;
html += " </span>";
html += " </div>";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"callHistorySecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " Total Calls:     "+ calls.Count;
html += " </span>";
html += " </div>";
html += " </div>";
html += " <div style=\"position: absolute; left: 800px; top: -10px; width: 170px; font-weight: bold\">";
html += " <div style=\"text-align: right;\">";
html += " <p style=\"\">Start Date: " + startDate + "</p>";
html += " <p style=\"\">End Date: " + endDate + "</p>";
html += " </div>";
html += " <p style=\"text-decoration: underline\">Between Times</p>";
html += " <div style=\"text-align: right;\">";
html += " <p style=\"\">Start Time: " + startTime + " </p>";
html += " <p style=\"\">End Time: " + endTime + "</p>";
html += " </div>";
html += " </div>";
html += " </div>";
html += "</div>";
// Display the Dialer results for agent
html += "<div id=\"callHistoryResultsHeader\">";
html += " <span style=\"padding-left: 20px\">Date and Time</span>";
html += " <span style=\"position: absolute; left: 195px; width: 100px; text-align: left\">Phone Number</span>";
html += " <span style=\"position: absolute; left: 350px; width: 100px; text-align: left\">Call Result</span>";
html += " <span style=\"position: absolute; left: 600px; width: 100px; text-align: center\">Call Duration</span>";
html += " <span style=\"position: absolute; left: 740px; width: 100px; text-align: center\">Unique Key</span>";
html += "</div>";
foreach (CallEvent ce in calls)
{
html += "<div id=\"callHistoryResultsRow\">";
html += String.Format(" <span style=\"width: 100px; padding-left: 20px\">{0}</span>", ce.CallDate);
html += String.Format(" <span style=\"position: absolute; left: 200px; width: 100px; text-align: left\">{0}</span>", ce.PhoneNumber);
html += String.Format(" <span style=\"position: absolute; left: 350px; width: 250px; text-align: left; text-align: left\">{0}</span>", ce.ResultCodeDescription);
double callDuration = (ce.CallDuration / 3600);
html += String.Format(" <span style=\"position: absolute; left: 610px; width: 100px; text-align: left\">{0}</span>", Agent.FormatTimeValue(callDuration));
html += String.Format(" <span style=\"position: absolute; left: 760px; width: 100px; text-align: left\">{0}</span>", ce.CallListID);
html += "</div>";
}
// End of document
html += "</div>\n\n";
return(html);
}
// Encodes the CallHistoryReport as an HTML document
//
// NOTE: This report has not been finished.
override public string encodeHTMLReport(Campaign campaign,
string startDate,
string endDate,
string startTime,
string endTime)
{
string campaignName = "All Campaigns";
Agent agent = new Agent(campaign, AgentID);
Agent summaryAgent = new Agent(campaign, 0);
Campaign loader = new Campaign();
List <CampaignSummary> activeCampaigns = new List <CampaignSummary>();
if (CampaignID > 0)
{
List <RainmakerData> campaigns = loader.GetDataSet("CampaignID=" + CampaignID, null);
campaign = (Campaign)campaigns.GetRange(0, 1).ToArray()[0];
campaignName = campaign.Description;
CampaignSummary cs = new CampaignSummary(campaign,
DateTime.Parse(startDate),
DateTime.Parse(endDate),
DateTime.Parse(startTime),
DateTime.Parse(endTime));
Agent curAgent = Agent.FindAgent(cs.Agents, AgentID);
if (curAgent != null)
{
summaryAgent = curAgent;
}
}
else
{
Campaign [] campaigns = (Campaign [])loader.GetDataSet(null, null).ToArray();
foreach (Campaign curCampaign in campaigns)
{
CampaignSummary cs = new CampaignSummary(curCampaign,
DateTime.Parse(startDate),
DateTime.Parse(endDate),
DateTime.Parse(startTime),
DateTime.Parse(endTime));
Agent curAgent = Agent.FindAgent(cs.Agents, AgentID);
if ((curAgent != null) && curAgent.TotalCalls > 0)
{
activeCampaigns.Add(cs);
}
summaryAgent.Add(curAgent);
}
}
error = false;
string html = "<div class=\"agentDialerResultsReport\">";
//
/// Show the report header/information
//
html += "<div>";
html += " <p id=\"agentDialerResultsReportHeader\">Agent Dialer Results Report By Agent</p>";
html += " <div style=\"position: relative; margin-top: 15px;\">";
html += " <div style=\"height: 80px; width: 790px;\">";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"agentDialerResultsSecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " For Campaign:     "+ campaignName;
html += " </span>";
html += " </div>";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"agentDialerResultsSecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " Agent:     "+ agent.AgentName;
html += " </span>";
html += " </div>";
html += " <div style=\"text-align: left;\">";
html += " <span class=\"agentDialerResultsSecHeader\" style=\"margin-left: 100px; font-size: large; text-decoration: none\">";
html += " Total Calls:     0";
html += " </span>";
html += " </div>";
html += " </div>";
html += " <div style=\"position: absolute; left: 800px; top: -10px; width: 170px; font-weight: bold\">";
html += " <div style=\"text-align: right;\">";
html += " <p style=\"\">Start Date: " + startDate + "</p>";
html += " <p style=\"\">End Date: " + endDate + "</p>";
html += " </div>";
html += " <p style=\"text-decoration: underline\">Between Times</p>";
html += " <div style=\"text-align: right;\">";
html += " <p style=\"\">Start Time: " + startTime + " </p>";
html += " <p style=\"\">End Time: " + endTime + "</p>";
html += " </div>";
html += " </div>";
html += " </div>";
html += "</div>";
// Display the the summary information header
html += "<div id=\"agentDialerResultsHeaderTop\" style=\"position: relative; height: 20px; margine-bottom: 20px\">";
html += " <span style=\"position: absolute; left: 20px; width: 50px; text-align: center\">Agent</span>";
html += " <span style=\"position: absolute; left: 70px; width: 200px; text-align: left\"> </span>";
html += " <span style=\"position: absolute; left: 200px; width: 60px; text-align: center\">Leads</span>";
html += " <span style=\"position: absolute; left: 280px; width: 60px; text-align: center\">Leads</span>";
html += " <span style=\"position: absolute; left: 380px; width: 60px; text-align: center\"> </span>";
html += " <span style=\"position: absolute; left: 460px; width: 60px; text-align: center\">Pres./</span>";
html += " <span style=\"position: absolute; left: 550px; width: 60px; text-align: center\">Leads/</span>";
html += " <span style=\"position: absolute; left: 670px; width: 90px; text-align: center\">Presentations</span>";
html += " <span style=\"position: absolute; left: 800px; width: 140px; text-align: center\">Leads/</span>";
html += "</div>";
html += "<div id=\"agentDialerResultsHeaderBottom\" style=\"position: relative; height: 20px; margine-bottom: 20px\">";
html += " <span style=\"position: absolute; left: 20px; width: 50px; text-align: center\">ID</span>";
html += " <span style=\"position: absolute; left: 70px; width: 200px; text-align: left\">Agent Name</span>";
html += " <span style=\"position: absolute; left: 200px; width: 60px; text-align: center\">(Sales)</span>";
html += " <span style=\"position: absolute; left: 280px; width: 60px; text-align: center\">(Sales)/hr</span>";
html += " <span style=\"position: absolute; left: 380px; width: 60px; text-align: left\">Pres.</span>";
html += " <span style=\"position: absolute; left: 460px; width: 60px; text-align: center\">/hr</span>";
html += " <span style=\"position: absolute; left: 550px; width: 60px; text-align: center\">Sales %</span>";
html += " <span style=\"position: absolute; left: 670px; width: 90px; text-align: center\">%</span>";
html += " <span style=\"position: absolute; left: 800px; width: 140px; text-align: center\">Presentations %</span>";
html += "</div>";
// JMA: End Insert
// JMA: Start Print Campaign Summaries
// End of document
html += "</div>\n\n";
return(html);
}
