public static string GetAssetTicket(RestCommand command, int ticketID)
{
AssetTicket assetTicket = AssetTickets.GetAssetTicket(command.LoginUser, ticketID);
if (assetTicket.OrganizationID != command.Organization.OrganizationID)
{
throw new RestException(HttpStatusCode.Unauthorized);
}
return(assetTicket.GetXml("AssetTicket", true));
}
public string ComposeSetupTicket(AssetTicket asset)
{
string commentBody = string.Empty;
if (!string.IsNullOrWhiteSpace(asset.Comment))
{
commentBody = string.Format(@"<br><b>Note:</b> {0}", asset.Comment);
}
string message = string.Format(
@"<P>Dear IT Team,<br><br>
Please configure the following computer <b>‘{0} - {1}’</b> with asset tag <b>‘{2}’</b> to the user <b>‘{3}’</b> in <b>‘{4}’</b>, expected delivery date <b>{5}</b>.{6}<br><br>Created By IRC Assets Setup Application<br>Regards,</P>"
, asset.Make, asset.Model, asset.InventoryNumber, asset.User, asset.Location, asset.DeliveryDate.ToShortDateString(), commentBody);
return(message);
}
public string ComposeKACEMSOfficeTicket(AssetTicket asset)
{
string commentBody = string.Empty;
if (!string.IsNullOrWhiteSpace(asset.Comment))
{
commentBody = string.Format(@"<br><b>Note:</b> {0}", asset.Comment);
}
string message = string.Format(
@"<P>Dear IT Team,<br><br>
Please setup KACE and MS Office on computer asset number <b>‘{0}’</b>, Make <b>‘{1}’</b> and Model <b>‘{2}’</b>{3}.<br><br><br>Created By IRC Assets Setup Application<br>Regards,</P>"
, asset.InventoryNumber, asset.Make, asset.Model, commentBody);
return(message);
}
