/// <summary>
/// Adding ticket data
/// </summary>
private void AddTickets()
{
Func <string, string, Answer> createAnswer = (title, msg) => new Answer(title, msg, DateTime.Now);
Func <string, int> getAdminId = (name) => Admins.Find(a => a.Name.Equals(name)).ID;
Func <string, int> getCustomerId = (name) => Customers.Find((Customer c) => c.Name.Equals(name)).ID;
//Ticket 1
Tickets.Add(new Ticket(
getCustomerId("Bengt-Göran Karlsson"),
"Kaffekokaren fungerar inte.",
"Den startar inte!!",
false,
DateTime.Now));
//Ticket 2
Dictionary <int, Answer> answer = new Dictionary <int, Answer>()
{
{ getAdminId("Harald Denon"), createAnswer("Konstigt!", "Dra urtt sladden") }
};
Tickets.Add(new Ticket(
getCustomerId("Gunilla Svensson"),
"Datorn låter.",
"Ett surrande ljud som är super högt.",
true,
DateTime.Now,
answer));
//Ticket 3
answer = new Dictionary <int, Answer>()
{
{ getAdminId("Evan Almighty"), createAnswer("hmm!", "Vet inte varför") },
{ getAdminId("Harald Denon"), createAnswer("kolla fläkten", "Dra urtt sladden") }
};
Tickets.Add(new Ticket(
getCustomerId("Yilmaz Mourad"),
"Doft.",
"Det stinker vid datorn!!",
true,
DateTime.Now,
answer));
//Ticket 4
Tickets.Add(new Ticket(
getCustomerId("Dorris Gran"),
"Glassen.",
"Glassen är s**t",
false,
DateTime.Now));
//Ticket 5
Tickets.Add(new Ticket(
getCustomerId("Törje Hansson"),
"Kaffekokaren fungerar inte.",
"Den startar inte!!",
false,
DateTime.Now));
//Ticket 6
answer = new Dictionary <int, Answer>()
{
{ getAdminId("Christian Zaar"), createAnswer("lösenord", "Kontrollera ditt lösenord") }
};
Tickets.Add(new Ticket(
getCustomerId("Karl Fontän"),
"Inloggning.",
"Kan inte logga in på canvas",
true,
DateTime.Now,
answer));
//Ticket 7
Tickets.Add(new Ticket(
getCustomerId("Mohammad Ali"),
"blabla.",
"blblbla bla bla.",
false,
DateTime.Now));
//Ticket 8
Tickets.Add(new Ticket(
getCustomerId("Mohammad Ali"),
"Kaffekokaren fungerar inte.",
"Den startar inte!!",
false,
DateTime.Now));
//Ticket 9
answer = new Dictionary <int, Answer>()
{
{ getAdminId("Evan Almighty"), createAnswer("hm", "Det blir 3.") },
{ getAdminId("Harald Denon"), createAnswer("nej", "Det blir 4") },
{ getAdminId("Christian Zaar"), createAnswer("ehh nej", "svaret är 2.") }
};
Tickets.Add(new Ticket(
getCustomerId("Lisbet Werland"),
"matte problem.",
"Vad blir 1+1?",
true,
DateTime.Now,
answer));
//Ticket 10
Tickets.Add(new Ticket(
getCustomerId("Serjon Lind"),
"Fråga.",
"Är detta rätt?",
false,
DateTime.Now));
//Ticket 11
answer = new Dictionary <int, Answer>()
{
{ getAdminId("Evan Almighty"), createAnswer("jadu", "inte jag heller") },
{ getAdminId("Harald Denon"), createAnswer("...", "Det har du rätt i") }
};
Tickets.Add(new Ticket(
getCustomerId("Harriet Redig"),
"lite oklart",
"Kan inte formulera en fråga!",
true,
DateTime.Now,
answer));
}