public ActionResult AdmTicket(AdmTicketModel model)
{
using (ApplicationDbContext ctx = new ApplicationDbContext())
{
ctx.Tickets.FirstOrDefault(x => x.ID == model.ticket.ID).ticketMSGs.Add(new TicketMSG()
{
Text = $"Hello {ctx.Users.FirstOrDefault(x => x.Id == ctx.Tickets.FirstOrDefault(y => y.ID == model.ticket.ID).OwnerID).Email} \n<br/> {model.mSG.Text} \n<br/> Your hero with unlimied possibilities \n<br/> {User.Identity.GetUserName()}.", UserID = model.uid, Date = DateTime.Now
});
ctx.Tickets.FirstOrDefault(x => x.ID == model.ticket.ID).LastUpdate = DateTime.Now;
ctx.Tickets.FirstOrDefault(x => x.ID == model.ticket.ID).Status = model.newStatus;
UserManager.SendEmail(ctx.Tickets.FirstOrDefault(x => x.ID == model.ticket.ID).OwnerID, "Support", $"Your request [ID: {model.ticket.ID}] has been answered!");
ctx.SaveChanges();
}
return(Redirect("~/support/tickets"));
}
public ActionResult AdmTicket(int id)
{
using (ApplicationDbContext ctx = new ApplicationDbContext())
{
AdmTicketModel model = new AdmTicketModel();
model.ticket = ctx.Tickets.FirstOrDefault(x => x.ID == id);
model.ticketMSGs = ctx.TicketMSGs.Where(x => x.ticket == ctx.Tickets.FirstOrDefault(y => y.ID == id)).ToList();
model.mSG = new TicketMSG();
model.listStatus.Add(new SelectListItem()
{
Value = "Closed", Text = "Closed"
});
model.listStatus.Add(new SelectListItem()
{
Value = "In process", Text = "In process"
});
model.listStatus.Add(new SelectListItem()
{
Value = "Need information", Text = "Need information"
});
model.uid = User.Identity.GetUserId();
return(View(model));
}
}
