private async Task <DialogTurnResult> FinalStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
// If the child dialog ("BookingDialog") was cancelled, the user failed to confirm or if the intent wasn't BookFlight
// the Result here will be null.
if (stepContext.Result is Incident result)
{
// Now we have all the booking details call the booking service.
// If the call to the booking service was successful tell the user.
//var timeProperty = new TimexProperty(result.IncidentDate);
//var travelDateMsg = timeProperty.ToNaturalLanguage(DateTime.Now);
APIRequest apicall = new APIRequest();
string messageText = string.Empty;
//string jsonss = _iconfiguration.GetValue<string>("IncidentCreateJson");
//string url = _iconfiguration.GetValue<string>("IncidentCreateURL");
//string url1 = _iconfiguration.GetValue<string>("IncidentStatusCheckByID");
//string url2 = _iconfiguration.GetValue<string>("LastFiveIncidentNo");
if (result.ChoiceID == "1")
{
string json = _iconfiguration.GetValue <string>("IncidentCreateJson");
json = json.Replace("{shortdesc}", result.IncidentDesc).Replace("{desc}", result.IncidentDesc);
if (!string.IsNullOrEmpty(result.EmailID))
{
if (result.EmailID.ToLower() == "*****@*****.**")
{
json = json.Replace("{caller_id}", "Sivasubramanian");
}
else if (result.EmailID.ToLower() == "*****@*****.**")
{
json = json.Replace("{caller_id}", "veera");
}
else
{
json = json.Replace("{caller_id}", "int_user");
}
}
else
{
json = json.Replace("{caller_id}", "int_user");
}
string url = _iconfiguration.GetValue <string>("IncidentCreateURL");
string incident_number = apicall.CreateIncident(result.IncidentDesc, result.EmailID, json, url);
// string incident_number = "INC123456789";
messageText = $"I have created a INC **#{incident_number}** with this details - Description : {result.IncidentDesc} from {result.EmailID} on {DateTime.Now.ToString()}";
}
else if (result.ChoiceID == "2")
{
string url = _iconfiguration.GetValue <string>("IncidentStatusCheckByID");
string incident_number = result.IncidentNo;
string status = apicall.CheckIncidentStatusByID(result.EmailID, result.IncidentNo, url);// "CANCELLED";
if (string.IsNullOrWhiteSpace(status) || status == "Issue")
{
messageText = $"**Unable to find the status for Incident #{incident_number}.**";
}
else
{
messageText = $"Current status of this **#{incident_number} : {status}**";
}
}
else if (result.ChoiceID == "3")
{
string url = _iconfiguration.GetValue <string>("LastFiveIncidentNo");
string incLst = apicall.LastFiveIncidentLst(result.EmailID, url);
if (string.IsNullOrWhiteSpace(incLst))
{
messageText = "No INC list available for you.";
}
else
{
messageText = "Please find the list of last 5 incidents -" + incLst;
}
//messageText = "1) INC123456789 \n 2) INC123456789 \n 3) INC123456789 \n 4) INC123456789 \n 5) INC123456789";
}
await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = (Activity)MessageFactory.Attachment(Respository.GenerateAdaptiveCardTextBlock(messageText)) }, cancellationToken);
//var message = MessageFactory.Text(messageText, messageText, InputHints.IgnoringInput);
//await stepContext.Context.SendActivityAsync(message, cancellationToken);
}
// Restart the main dialog with a different message the second time around
var promptMessage = "What else can I do for you?";
//return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage, cancellationToken);
//var adaptiveCardJson = File.ReadAllText(Environment.CurrentDirectory + "\\Cards\\menuCard.json");
//JObject json1 = JObject.Parse(adaptiveCardJson);
//var adaptiveCardAttachment = new Attachment()
//{
// ContentType = "application/vnd.microsoft.card.adaptive",
// Content = JsonConvert.DeserializeObject(json1.ToString()),
//};
//return await stepContext.ReplaceDialogAsync(InitialDialogId, null, cancellationToken);
//return await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = (Activity)MessageFactory.Attachment(adaptiveCardAttachment) }, cancellationToken);
//var promptMessage = adaptiveCardAttachment;
return(await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage, cancellationToken));
}
