public void btnSave_Click()
{
if (string.IsNullOrEmpty(txtTitle.Text) && string.IsNullOrEmpty(txtDesc.Text) && string.IsNullOrEmpty(cmbServiceUnit.SelectedItem.Value))
{
return;
}
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
ADefHelpDeskTasksQuery tQ = new ADefHelpDeskTasksQuery("a");
ADefHelpDeskTasksCollection tC = new ADefHelpDeskTasksCollection();
ADefHelpDeskTaskDetails tD = new ADefHelpDeskTaskDetails();
t.PortalID = 0;
t.Description = txtTitle.Text;
t.Status = "New";
t.Priority = "High";
t.CreatedDate = DateTime.Now;
t.EstimatedStart = DateTime.Now;
t.EstimatedCompletion = DateTime.Now.AddDays(7);
t.DueDate = DateTime.Now.AddDays(14);
t.AssignedRoleID = 1;
//Password Ticket
string tikPass = Guid.NewGuid().ToString();
t.TicketPassword = tikPass;
t.RequesterEmail = AppSession.ServiceUnit.UserServiceUnitID; //RequesterEmail = the requestor service unit
t.RequesterPhone = cmbServiceUnit.SelectedItem.Value; //RequesterPhone = the service unit which take charge of the request
//Get username ID
ADefHelpDeskUsersQuery uq = new ADefHelpDeskUsersQuery("a");
ADefHelpDeskUsersCollection uc = new ADefHelpDeskUsersCollection();
uq.SelectAll().Where(uq.Username == HttpContext.Current.User.Identity.Name.ToString().Trim());
uq.es.Top = 1;
uc.Load(uq);
if (uc.Count > 0)
{
foreach (ADefHelpDeskUsers u in uc)
{
t.RequesterUserID = u.UserID;
t.RequesterName = u.FirstName;
}
}
t.Save();
tQ.SelectAll().Where(tQ.TicketPassword == tikPass);
tQ.es.Top = 1;
tC.Load(tQ);
if (tC.Count > 0)
{
foreach (ADefHelpDeskTasks tt in tC)
{
tD.TaskID = tt.TaskID;
tD.DetailType = "Details";
tD.InsertDate = tt.CreatedDate;
tD.Description = txtDesc.Text;
tD.UserID = tt.RequesterUserID;
tD.Save();
}
}
MessageBus.Default.Publish("grdTask_Refresh");
//X.Js.Call("onWinClose");
}
public void btnComment_Click()
{
if (string.IsNullOrEmpty(txtComment.Text.Trim()))
{
X.Msg.Notify("Empty comment disallowed", "Comment must not empty").Show();
return;
}
if (Session["TaskID"] == null)
{
X.Msg.Notify("Select at least one task", "You must select a task above first").Show();
return;
}
if (AppSession.UserLogin == null)
{
X.Msg.Notify("Session timeout", "Your Session has expired, Please do some re-login first").Show();
Session.Abandon();
Session.RemoveAll();
FormsAuthentication.SignOut();
return;
}
ADefHelpDeskUsers u = (ADefHelpDeskUsers)AppSession.UserLogin;
int UserID = (int)u.UserID;
int TaskID = (int)Session["TaskID"];
//int UserID = (int)Session["UserID"];
ADefHelpDeskTaskDetails td = new ADefHelpDeskTaskDetails();
td.TaskID = TaskID;
td.DetailType = "Comment-Visible";
td.InsertDate = DateTime.Now;
//td.UserID = (int)Session["UserID"];
td.UserID = (int)u.UserID;
td.Description = txtComment.Text.Trim();
td.Save();
X.Msg.Notify("Excelent. You, as the RSCM Kencana best employee", "Just made the greatest and the wisest comment in the human history").Show();
txtComment.Text = string.Empty;
grdTask_Select();
}
public void btnSave_Click()
{
int taskID = 0;
if (Session["taskid"] != null)
{
taskID = (int)Session["taskid"];
}
else
{
Response.Redirect("~/404.aspx");
}
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
ADefHelpDeskTaskDetails td = new ADefHelpDeskTaskDetails();
ADefHelpDeskTaskDetailsQuery tdQ = new ADefHelpDeskTaskDetailsQuery("a");
ADefHelpDeskTaskDetailsCollection tdC = new ADefHelpDeskTaskDetailsCollection();
if (t.LoadByPrimaryKey(taskID))
{
t.Description = txtTitle.Text;
tdQ.SelectAll().Where(tdQ.TaskID == taskID, tdQ.DetailType == "Details");
tdQ.es.Top = 1;
tdC.Load(tdQ);
if (tdC.Count > 0)
{
foreach (ADefHelpDeskTaskDetails ttt in tdC)
{
if (td.LoadByPrimaryKey((int)ttt.DetailID))
{
td.Description = txtDesc.Text;
td.Save();
}
}
}
t.Save();
}
//t.PortalID = 0;
//t.Description = txtDesc.Text;
//t.Status = "New";
//t.Priority = "High";
//t.CreatedDate = DateTime.Now;
//t.EstimatedStart = DateTime.Now;
//t.EstimatedCompletion = DateTime.Now.AddDays(7);
//t.DueDate = DateTime.Now.AddDays(14);
//t.AssignedRoleID = 1;
//Password Ticket
//Guid g = new Guid();
//t.TicketPassword = Guid.NewGuid().ToString();
//Get username ID
//ADefHelpDeskUsersQuery uq = new ADefHelpDeskUsersQuery("a");
//ADefHelpDeskUsersCollection uc = new ADefHelpDeskUsersCollection();
//uq.SelectAll().Where(uq.Username == HttpContext.Current.User.Identity.Name.ToString().Trim());
//uq.es.Top = 1;
//uc.Load(uq);
//if (uc.Count > 0)
//{
// foreach (ADefHelpDeskUsers u in uc)
// {
// t.RequesterUserID = u.UserID;
// t.RequesterName = u.FirstName;
// }
//}
//t.Save();
MessageBus.Default.Publish("grdTask_Refresh");
//X.Js.Call("onWinClose");
}
