public bool AddComment(int ticketId, Comment comment)
{
var request = new ZenRestRequest
{
Method = Method.PUT,
Resource = string.Format("{0}/{1}.xml", Tickets, ticketId)
};
request.AddBody(comment);
var res = Execute(request);
return res.StatusCode == System.Net.HttpStatusCode.OK;
}
public bool UpdateTicketAsEndUser(int ticketId, Comment comment)
{
string email = GetUserById(GetTicketById(ticketId).RequesterId).Email;
var request = new ZenRestRequest
{
Method = Method.PUT,
Resource = string.Format("{0}/{1}.xml", Requests, ticketId.ToString())
};
request.AddHeader(XOnBehalfOfEmail, email);
request.AddBody(comment);
//request.AddParameter("text/xml", string.Format("<ticket><subject>{0}</subject><description>{1}</description></ticket>", ticket.Subject, ticket.Description), ParameterType.RequestBody);
var res = Execute(request);
return res.StatusCode == System.Net.HttpStatusCode.OK;
}