/// <summary>
/// submit a ticket to portal in background
/// </summary>
/// <param name="ticket"></param>
public void Track(AssemblaTicket ticket)
{
if (!TrackEnabled)
{
return;
}
if (!_go)
{
Start();
}
if (DuplicateSafetyOn)
{
if ((ticket.Summary == _lastticketsum) && (ticket.Description == _lasttickdesc))
{
debug("Duplicate ticket content detected, ignoring ticket.");
return;
}
else
{
_lasttickdesc = ticket.Description;
_lastticketsum = ticket.Summary;
}
}
_tickets++;
_untrackedqueue.Write(ticket);
}
private void _create_Click(object sender, EventArgs e)
{
if (summ.Text.Length == 0)
{
status("missing subject.");
return;
}
if (SucceedUrl == string.Empty)
{
SucceedUrl = AssemblaTicket.GetTicketUrl(space.Text);
}
if (FailUrl == string.Empty)
{
FailUrl = null;
}
int id = AssemblaTicket.Create(space.Text, user.Text, pass.Text, summ.Text, desc.Text, TicketStatus.New, Priority.Normal);
if (id != 0)
{
if (attach)
{
if (!AssemblaDocument.Create(space.Text, user.Text, pass.Text, path + SSFILE, id))
{
status("screenshot failed.");
}
}
if (_attachdataasfile)
{
if (!AssemblaDocument.Create(space.Text, user.Text, pass.Text, path + DATAFILE, id))
{
status("data attach failed.");
}
}
if (SucceedUrl != null)
{
System.Diagnostics.Process.Start(SucceedUrl);
}
if (TicketSucceed != null)
{
TicketSucceed();
}
}
else
{
status("login failed.");
if (TicketFailed != null)
{
TicketFailed();
}
if (FailUrl != null)
{
System.Diagnostics.Process.Start(FailUrl);
}
}
}
public AssemblaTicket(AssemblaTicket copy)
{
_ticknum = copy._ticknum;
_un = copy._un;
_updated = copy._updated;
_tickdocid = copy._tickdocid;
_sum = copy._sum;
_stat = copy._stat;
_space = copy._space;
_reporter = copy._reporter;
_pw = copy._pw;
_milestone = copy._milestone;
_desc = copy._desc;
_assign = copy._assign;
}
public AssemblaTicket(AssemblaTicket copy)
{
_ticknum = copy._ticknum;
_un = copy._un;
_updated = copy._updated;
_tickdocid = copy._tickdocid;
_sum = copy._sum;
_stat = copy._stat;
_space = copy._space;
_reporter = copy._reporter;
_pw = copy._pw;
_milestone = copy._milestone;
_desc = copy._desc;
_assign = copy._assign;
}
private void _create_Click(object sender, EventArgs e)
{
if (_summ.Text.Length == 0)
{
status("missing subject.");
return;
}
int id = AssemblaTicket.Create(_space.Text, _user.Text, _pass.Text, _summ.Text, _desc.Text, AssemblaStatus.New, AssemblaPriority.Normal);
if (id != 0)
{
if (attach)
{
if (!AssemblaDocument.Create(_space.Text, _user.Text, _pass.Text, path + SSFILE, id))
{
status("screenshot failed.");
}
}
if (_attachdataasfile)
{
if (!AssemblaDocument.Create(_space.Text, _user.Text, _pass.Text, path + DATAFILE, id))
{
status("data attach failed.");
}
}
System.Diagnostics.Process.Start(AssemblaTicket.GetTicketsUrl(_space.Text));
if (TicketSucceed != null)
{
TicketSucceed();
}
}
else
{
status("login failed.");
if (TicketFailed != null)
{
TicketFailed();
}
}
}
void _bw_DoWork(object sender, DoWorkEventArgs e)
{
while (_go)
{
if (e.Cancel)
{
break;
}
System.Threading.Thread.Sleep(_SLEEP);
while (!_untrackedqueue.isEmpty && TrackEnabled)
{
if (e.Cancel)
{
break;
}
// get item
AssemblaTicket t = _untrackedqueue.Read();
string space = t.Space == string.Empty ? Space : t.Space;
string un = t.Username == string.Empty ? _un : t.Username;
string pw = t._pw == string.Empty ? _pw : t._pw;
if ((space == string.Empty) || (un == string.Empty))
{
debug(t.ToString() + " space or login information not provided, ignoring ticket.");
continue;
}
try
{
int tid = AssemblaTicket.Create(space, un, pw, t.Summary, t.Description, t.Status, t.Priority);
debug("created ticket: " + tid);
}
catch (Exception ex)
{
debug("error uploading: " + t.ToString() + " " + ex.Message + ex.StackTrace);
}
System.Threading.Thread.Sleep((int)((double)_SLEEP / 10));
}
}
}
/// <summary>
/// get list of tickets on space (limited to first 1000)
/// </summary>
/// <param name="space"></param>
/// <param name="user"></param>
/// <param name="pw"></param>
/// <returns></returns>
public static List<AssemblaTicket> GetTickets(string space, string user, string pw, DebugDelegate deb)
{
List<AssemblaTicket> docs = new List<AssemblaTicket>();
try
{
string url = AssemblaTicket.GetTicketsUrl(space);
string result;
if (!qc.goget(url, user, pw, string.Empty, SendDebug, out result))
return docs;
XmlDocument xd = new XmlDocument();
xd.LoadXml(result);
XmlNodeList xnl = xd.GetElementsByTagName("ticket");
foreach (XmlNode xn in xnl)
{
AssemblaTicket doc = new AssemblaTicket();
doc.Space = space;
foreach (XmlNode dc in xn.ChildNodes)
{
try
{
string m = dc.InnerText;
if (dc.Name == "summary")
doc.Summary = m;
else if (dc.Name == "status")
doc.Status = (TradeLink.API.TicketStatus)Convert.ToInt32(m);
else if (dc.Name == "description")
doc.Description = m;
else if (dc.Name == "priority")
doc.Priority = (TradeLink.API.Priority)Convert.ToInt32(m);
else if (dc.Name == "number")
doc.Number = Convert.ToInt32(m);
else if (dc.Name == "assign-to-id")
doc.Owner = Convert.ToInt32(m);
else if (dc.Name == "milestone-id")
doc.Milestone = Convert.ToInt32(m);
else if (dc.Name == "updated-at")
doc.UpdatedAt = m;
else if (dc.Name == "id")
doc.TicketDocumentId = Convert.ToInt32(m);
else if (dc.Name == "reporter-id")
doc.Reporter = m;
else if (dc.Name == "created-on")
doc.CreatedAt = m;
}
catch (Exception ex)
{
}
}
if (doc.isValid)
docs.Add(doc);
}
}
catch (Exception ex)
{
if (deb != null)
{
deb("error getting tickets for space: " + space + " error: " + ex.Message + ex.StackTrace);
}
}
return docs;
}
public static AssemblaTicket GetTicket(string space, string user, string password, int ticketnum, DebugDelegate debs)
{
string url = GetTicketUrl(space)+"/"+ticketnum;
string r= string.Empty;
if (qc.goget(url, user, password, string.Empty, debs, out r))
{
XmlDocument xd = new XmlDocument();
xd.LoadXml(r);
XmlNodeList xnl = xd.GetElementsByTagName("ticket");
foreach (XmlNode xn in xnl)
{
AssemblaTicket doc = new AssemblaTicket();
doc.Space = space;
foreach (XmlNode dc in xn.ChildNodes)
{
try
{
string m = dc.InnerText;
if (dc.Name == "summary")
doc.Summary = m;
else if (dc.Name == "status")
doc.Status = (TradeLink.API.TicketStatus)Convert.ToInt32(m);
else if (dc.Name == "description")
doc.Description = m;
else if (dc.Name == "priority")
doc.Priority = (TradeLink.API.Priority)Convert.ToInt32(m);
else if (dc.Name == "number")
doc.Number = Convert.ToInt32(m);
else if (dc.Name == "assign-to-id")
doc.Owner = Convert.ToInt32(m);
else if (dc.Name == "milestone-id")
doc.Milestone = Convert.ToInt32(m);
else if (dc.Name == "updated-at")
doc.UpdatedAt = m;
else if (dc.Name == "id")
doc.TicketDocumentId = Convert.ToInt32(m);
else if (dc.Name == "reporter-id")
doc.Reporter = m;
else if (dc.Name == "created-on")
doc.CreatedAt = m;
}
catch (Exception ex)
{
}
}
if (doc.isValid)
return doc;
}
}
return new AssemblaTicket();
}
public static bool Update(string space, string user, string password, AssemblaTicket at)
{
return Update(space, user, password, at.TicketDocumentId, at.ToXml());
}
/// <summary>
/// get list of tickets on space (limited to first 1000)
/// </summary>
/// <param name="space"></param>
/// <param name="user"></param>
/// <param name="pw"></param>
/// <returns></returns>
public static List<AssemblaTicket> GetTickets(string space, string user, string pw, DebugDelegate deb)
{
List<AssemblaTicket> docs = new List<AssemblaTicket>();
try
{
string url = AssemblaTicket.GetTicketsUrl(space);
HttpWebRequest hr = WebRequest.Create(url) as HttpWebRequest;
hr.Credentials = new System.Net.NetworkCredential(user, pw);
hr.PreAuthenticate = true;
hr.Method = "GET";
hr.ContentType = "application/xml";
HttpWebResponse wr = (HttpWebResponse)hr.GetResponse();
StreamReader sr = new StreamReader(wr.GetResponseStream());
string result = sr.ReadToEnd();
XmlDocument xd = new XmlDocument();
xd.LoadXml(result);
XmlNodeList xnl = xd.GetElementsByTagName("ticket");
foreach (XmlNode xn in xnl)
{
AssemblaTicket doc = new AssemblaTicket();
doc.Space = space;
foreach (XmlNode dc in xn.ChildNodes)
{
try
{
string m = dc.InnerText;
if (dc.Name == "summary")
doc.Summary = m;
else if (dc.Name == "status")
doc.Status = (TradeLink.API.TicketStatus)Convert.ToInt32(m);
else if (dc.Name == "description")
doc.Description = m;
else if (dc.Name == "priority")
doc.Priority = (TradeLink.API.Priority)Convert.ToInt32(m);
else if (dc.Name == "number")
doc.Number = Convert.ToInt32(m);
else if (dc.Name == "assign-to-id")
doc.Owner = Convert.ToInt32(m);
else if (dc.Name == "milestone-id")
doc.Milestone = Convert.ToInt32(m);
else if (dc.Name == "updated-at")
doc.UpdatedAt = m;
else if (dc.Name == "id")
doc.TicketDocumentId = Convert.ToInt32(m);
else if (dc.Name == "reporter-id")
doc.Reporter = m;
else if (dc.Name == "created-on")
doc.CreatedAt = m;
}
catch (Exception ex)
{
}
}
if (doc.isValid)
docs.Add(doc);
}
}
catch (Exception ex)
{
if (deb != null)
{
deb("error getting tickets for space: " + space + " error: " + ex.Message + ex.StackTrace);
}
}
return docs;
}
/// <summary>
/// get list of tickets on space (limited to first 1000)
/// </summary>
/// <param name="space"></param>
/// <param name="user"></param>
/// <param name="pw"></param>
/// <returns></returns>
public static List <AssemblaTicket> GetTickets(string space, string user, string pw, DebugDelegate deb)
{
List <AssemblaTicket> docs = new List <AssemblaTicket>();
try
{
string url = AssemblaTicket.GetTicketsUrl(space);
string result;
if (!qc.goget(url, user, pw, string.Empty, SendDebug, out result))
{
return(docs);
}
XmlDocument xd = new XmlDocument();
xd.LoadXml(result);
XmlNodeList xnl = xd.GetElementsByTagName("ticket");
foreach (XmlNode xn in xnl)
{
AssemblaTicket doc = new AssemblaTicket();
doc.Space = space;
foreach (XmlNode dc in xn.ChildNodes)
{
try
{
string m = dc.InnerText;
if (dc.Name == "summary")
{
doc.Summary = m;
}
else if (dc.Name == "status")
{
doc.Status = (TradeLink.API.TicketStatus)Convert.ToInt32(m);
}
else if (dc.Name == "description")
{
doc.Description = m;
}
else if (dc.Name == "priority")
{
doc.Priority = (TradeLink.API.Priority)Convert.ToInt32(m);
}
else if (dc.Name == "number")
{
doc.Number = Convert.ToInt32(m);
}
else if (dc.Name == "assign-to-id")
{
doc.Owner = Convert.ToInt32(m);
}
else if (dc.Name == "milestone-id")
{
doc.Milestone = Convert.ToInt32(m);
}
else if (dc.Name == "updated-at")
{
doc.UpdatedAt = m;
}
else if (dc.Name == "id")
{
doc.TicketDocumentId = Convert.ToInt32(m);
}
else if (dc.Name == "reporter-id")
{
doc.Reporter = m;
}
else if (dc.Name == "created-on")
{
doc.CreatedAt = m;
}
}
catch (Exception ex)
{
}
}
if (doc.isValid)
{
docs.Add(doc);
}
}
}
catch (Exception ex)
{
if (deb != null)
{
deb("error getting tickets for space: " + space + " error: " + ex.Message + ex.StackTrace);
}
}
return(docs);
}
public static AssemblaTicket GetTicket(string space, string user, string password, int ticketnum, DebugDelegate debs)
{
string url = GetTicketUrl(space) + "/" + ticketnum;
string r = string.Empty;
if (qc.goget(url, user, password, string.Empty, debs, out r))
{
XmlDocument xd = new XmlDocument();
xd.LoadXml(r);
XmlNodeList xnl = xd.GetElementsByTagName("ticket");
foreach (XmlNode xn in xnl)
{
AssemblaTicket doc = new AssemblaTicket();
doc.Space = space;
foreach (XmlNode dc in xn.ChildNodes)
{
try
{
string m = dc.InnerText;
if (dc.Name == "summary")
{
doc.Summary = m;
}
else if (dc.Name == "status")
{
doc.Status = (TradeLink.API.TicketStatus)Convert.ToInt32(m);
}
else if (dc.Name == "description")
{
doc.Description = m;
}
else if (dc.Name == "priority")
{
doc.Priority = (TradeLink.API.Priority)Convert.ToInt32(m);
}
else if (dc.Name == "number")
{
doc.Number = Convert.ToInt32(m);
}
else if (dc.Name == "assign-to-id")
{
doc.Owner = Convert.ToInt32(m);
}
else if (dc.Name == "milestone-id")
{
doc.Milestone = Convert.ToInt32(m);
}
else if (dc.Name == "updated-at")
{
doc.UpdatedAt = m;
}
else if (dc.Name == "id")
{
doc.TicketDocumentId = Convert.ToInt32(m);
}
else if (dc.Name == "reporter-id")
{
doc.Reporter = m;
}
else if (dc.Name == "created-on")
{
doc.CreatedAt = m;
}
}
catch (Exception ex)
{
}
}
if (doc.isValid)
{
return(doc);
}
}
}
return(new AssemblaTicket());
}
public static bool Update(string space, string user, string password, AssemblaTicket at)
{
return(Update(space, user, password, at.TicketDocumentId, at.ToXml()));
}
/// <summary>
/// submit a ticket to portal in background
/// </summary>
/// <param name="ticket"></param>
public void Track(AssemblaTicket ticket)
{
if (!TrackEnabled) return;
if (!_go) Start();
if (DuplicateSafetyOn)
{
if ((ticket.Summary == _lastticketsum) && (ticket.Description == _lasttickdesc))
{
debug("Duplicate ticket content detected, ignoring ticket.");
return;
}
else
{
_lasttickdesc = ticket.Description;
_lastticketsum = ticket.Summary;
}
}
_tickets++;
_untrackedqueue.Write(ticket);
}
/// <summary>
/// get list of tickets on space (limited to first 1000)
/// </summary>
/// <param name="space"></param>
/// <param name="user"></param>
/// <param name="pw"></param>
/// <returns></returns>
public static List <AssemblaTicket> GetTickets(string space, string user, string pw, DebugDelegate deb)
{
List <AssemblaTicket> docs = new List <AssemblaTicket>();
try
{
string url = AssemblaTicket.GetTicketsUrl(space);
HttpWebRequest hr = WebRequest.Create(url) as HttpWebRequest;
hr.Credentials = new System.Net.NetworkCredential(user, pw);
hr.PreAuthenticate = true;
hr.Method = "GET";
hr.ContentType = "application/xml";
HttpWebResponse wr = (HttpWebResponse)hr.GetResponse();
StreamReader sr = new StreamReader(wr.GetResponseStream());
string result = sr.ReadToEnd();
XmlDocument xd = new XmlDocument();
xd.LoadXml(result);
XmlNodeList xnl = xd.GetElementsByTagName("ticket");
foreach (XmlNode xn in xnl)
{
AssemblaTicket doc = new AssemblaTicket();
doc.Space = space;
foreach (XmlNode dc in xn.ChildNodes)
{
try
{
string m = dc.InnerText;
if (dc.Name == "summary")
{
doc.Summary = m;
}
else if (dc.Name == "status")
{
doc.Status = (TradeLink.API.TicketStatus)Convert.ToInt32(m);
}
else if (dc.Name == "description")
{
doc.Description = m;
}
else if (dc.Name == "priority")
{
doc.Priority = (TradeLink.API.Priority)Convert.ToInt32(m);
}
else if (dc.Name == "number")
{
doc.Number = Convert.ToInt32(m);
}
else if (dc.Name == "assign-to-id")
{
doc.Owner = Convert.ToInt32(m);
}
else if (dc.Name == "milestone-id")
{
doc.Milestone = Convert.ToInt32(m);
}
else if (dc.Name == "updated-at")
{
doc.UpdatedAt = m;
}
else if (dc.Name == "id")
{
doc.TicketDocumentId = Convert.ToInt32(m);
}
else if (dc.Name == "reporter-id")
{
doc.Reporter = m;
}
else if (dc.Name == "created-on")
{
doc.CreatedAt = m;
}
}
catch (Exception ex)
{
}
}
if (doc.isValid)
{
docs.Add(doc);
}
}
}
catch (Exception ex)
{
if (deb != null)
{
deb("error getting tickets for space: " + space + " error: " + ex.Message + ex.StackTrace);
}
}
return(docs);
}
